Reviews for BOLD Subscriptions

Support is awesome. Simran helped us with install questions and getting the display looking good on the spot. Couldn't ask for a better experience. Highly recommend the subscription app as well as the customer support. Well done team.

Customer service was excellent. Gagandeep helped us really fast with our automatic installation process.

We have had a bad experience with this app. A glitch in their system resulted in their subscription service promising our customers $0 orders. Use this service at your own risk if you want to be out thousands of dollars.

**Simran** fantastic support! They were able to quickly resolve a UI issue and work with me on getting the customizations we wanted for our shop!

It works really great Xtimes better and easier as Recharge Payment. Thank You also for the great Support!

Great customer service! I would only add that it would be immensely helpful to add a feature that limits the amount of subscribers allowed - this feature would help with small-batch-style companies that supply only limited quantities of their product.

Excellent customer service, would recommend. Very helpful team. They managed to work with me one on one to help me set up the app.

I found the app very easy to install and configure. I am looking forward to seeing how it works. I had a small technical issue and Aryan answered me right away and took care of it. Thank you so much!

Horrifying. Has none of the features as the old app, and yet they're upcharging an extra $10. I really hope they allow me to install the old version because this one simply isn't good!

Customer Support is really efficient and friendly. Simran is patient and knowledgable when answering my questions. Would recommend this app to other subscription Shopify business!

Gagandeep & Ryan helped me through the Support process for install of the App - as I couldn't get the Auto Install or Manual Setup to work correctly. This was all fast & would say great customer service!

There is no easy "pause service" ability from BOLD subscriptions. However, Gagandeep was extremely helpful in helping me find a workaround with the current infrastructure of BOLD. I very much appreciate the kind of customer service he showed.

Only 4 stars as it does not work with local delivery and pick up which causes some problems in our way to sell. I really hope this get´s fixed very soon!

Very good support and super easy to use. Would recommend it to anyone trying to move into the subscription space.

They use to have "build a box" but I can't find that feature/functionality anymore. Is there a timeline to bring it back? is it coming back?

Amazing app and great support. They helped me install the app 2x. as I changed my theme. They always replied to all my requests in a matter of hours. thank you!

Very good support service, they promptly help to configure the application correctly, which is very important in light of recent changes

This app is only one of 2 available that has all the features for subscriptions. I had the app for several months, canceled it because I felt the cost with just one subscriber was not justified. Then I did a lot of research looking for an alternate app; there were none comparable so I came back. Customer service has were been so helpful with any issues I had the first time around, and even helped me to uninstall the code when I canceled. Now I'm back and there are helping me get started again,

Amazing support, helped me within 10 min. I was needing help with some things and their support staff was able to guide me through every step.

Excellent, does a great job! Way better than expected. Customer support is fantastic, went out of their way to help me. Highly recommend this app!

Priyanka was extremly patient and quick to resolve my issue. Great customer service two thumbs up! Thank you again!!!

Nyah Beauty

2020-12-07

United States

I used this app to help me set up subscription options on my website. The tech team helped me out within 24 hours of reaching out.

Simran did a great job for us! Thanks again! Simran a fait un travail exceptionel ! Merci encore !!!

Amazing!!! Could not be any happier with how my situation was handled!! Guarav was so patient and kind & walked me through everything!! Thank you so much!!!❤❤

FYI this app doesn't automatically integrates with Streamline theme(from Shopify) but I contacted the support. In my experience support was better via email than chat and Rushit directed my ticket to the developer team and they installed all the code I think in a day. I am also currently dealing with some specific issues we need to set up in the app so the support has been great. As soon as we are using the app in the shop will update how it works but for now very happy with the service.