Reviews for BOLD Discounts ‑ Flash Sales

This is the WORST application I've ever seen in my life. Because my discounts KEPT INCREASING UNINTENTIONALLY. They ended up applying a 99% discount even though I DID NOT WANT IT. There's NO live support available to quickly resolve this situation.

As someone else said already, why do you say you have a free plan— if you have no free plan? Hi! I apologize for the confusion. The app is free for *development* shops. Meaning - stores that are not on a paid Shopify plan but are a dev shop that an agency is setting up, testing with, or is a sandbox shop. We tried to make that as clear as possible in the description. Really sorry for the confusion on that.

After a webinar by the BOLD co-founder, we were excited to give this a try to create value to our long term subscription customers as he suggested as one of the many features this app can do. Only to find out that it really doesn't work the way he stated in the webinar with the app. BOLD is a great subscription model but that's kind of where it ends as everything else is piece meal adds that are not intuitive and needs further development.

Bold has been extremely useful in creating sales for our business, making it super easy to put your entire store on sale. I wanted to exclude one product and hopped on their AI chat to find out how and when the AI chat couldn't quite help me a real human, Irfan, stepped in and gave me a workaround to complete exactly what I needed. Thank you BOLD and thank you Irfan!!

If there is no free plan, then why does it say you have a free plan? Hi! I apologize for the confusion. The app is free for *development* shops. Meaning - stores that are not on a paid Shopify plan but are a dev shop that an agency is setting up, testing with, or is a sandbox shop. We tried to make that as clear as possible in the description. Really sorry for the confusion on that.

very bad app

I'm done with this app. We've been using it for several years now, but this is the end. During our Black Friday sale we set up tiered discounts. Some variants of products were discounted 20%, some were 25%. Unfortunately, this app incorrectly discounted all of our variants 25%. It has worked fine for quite some time until we reached out to support and they told us we had two versions installed on our store. While the extra 5% may not seem like much, it is 10% more than we would typically discount our products due to our margins. We will stick with Shopify's automatic discounts going forward, especially since they finally allow you to choose if coupon stacking is an option or not.

5 support requests later, still no response The discount doesnt work well or function with multiple currencies Hello, our team has reached out to provide assistance but we haven't heard back from you yet. Please respond in order for us to help with your affiliate question.

I removed and discounts still applied. I cant remove. And support NEVER RESPONDS Something doesn't sound right, wondering if you maybe tried to remove the discounts another way and not through the app? The app discounts products through Shopify's API, and then when you turn off a sale it changes them back through the API. Sometimes we see merchants try to manually change prices back in Shopify rather than through the app. Wondering if maybe that happened.

AureousHome

2024-07-29

United Kingdom

I tried removing the discount I had applied and it hasn't applied it to all my products even though the sync was complete. Tried to reach out to customer support as this needs fixing urgently but I'm out of hours - not good enough for an e-comm store. I have uninstalled the app but it has not fixed my problem.

www.indieandharper.com

2024-06-13

Australia

DO NOT USE THIS APP! Installed today and used the 'straight out of the box' discount creator. It has a very simple system in order to create the discount but when we turned it on, it applied the discount, sitewide TWICE. And it did so by changing the physical price on our shopify products (not just front end displayed price). We are losing hundreds of dollars by the minute and you can't reach any staff at all outside of the standard contact hours - no emergency help. You can't reverse their discounts, they have changed all of our pricing!!

Decided in the 11th hour approaching Black Friday that we should have sale prices reflected on our website rather than relying solely on coupon codes like we had in the past. Found this app and installed it and was able to run a bunch of discounts in just a few minutes without any issues. The basic functionality works great right out of the box, if you want to tweak the 'on sale' tag or use the countdown timer that takes more work but all the promo discounting stuff worked great without any effort. A few days later we finally used their install services for the countdown timer and 'on sale' tag to be a little fancier than the standard, and it was prompt and worked well with no issues. Since then I have had excellent support, prompt chat support from an actual developer who was able to immediately help with any issues with how the sale icon or countdown timer were displaying in our theme, etc.

We launched our website recently and used Bold to run our launch sale/discount. [Update: we've made another sale since]. Our business offers to wholesale and retail customers, and Bold helped us stack the sale/discounts. The Bold team were highly responsive, reliable and available to help us sort it out. We feel confident using Bold to run our discounts in the future. Irfan, Kurpa - you guys are awesome!

Update: Let me explain to you I am not putting your app or allowing you permission to my store as I did research on your company and trusted your app. I set up the app set the sale to start at 12:01 am est on Black Friday. It took a long time to turn on all products after 45 min it was finally done. Worked great all day. Then a customer reaches out to me to let me know there is no sale on my website at 6pm est (6 Hours before the sale was set to end) So i looked into it and your app had already turned off the discount/sale I have set for 11:59pm est the same day. A few minutes later I received an order that should have charged the customer $36.99 and sold the item for $9.00. The regular or original price after your sale went off I have $9.00 in the store after researching I found several more. I don't use any other discount services so this was all on your app. Bever in 7 years have I ever had this happen. Your app was working awesomely then 3/4 through the day on Black Friday it cancelled my ongoing sale for the day did not return all prices back to normal. Customer were paying 1/5 of the price is how I caught it. This is crazy.

amazonias

2023-11-23

Belgium

Easy to use, does what it promises. And I like the one time fee as opposed to paying every month. This is such basic functionality that i think it should be standard shopify functionality actually. Great service as well.

Industry of All Nations

2023-11-21

United States

Shoutout to Chandan, who was such a pro and extremely helpful with all of my questions!! We are looking for a solution that includes the ability to discount products specifically at the variant level.

Bidetlity

2023-11-16

Germany

Great app!

The Episodes Project

2023-11-14

United Kingdom

I needed help with the app. Chintak helped me sort it out quickly. Staff like him is what makes this app so great!

PYRA ELEMENTS

2023-11-14

Australia

Great App easy to use, we use it for all big sales using collections

Franne Golde

2023-11-07

United States

Awesome app!! A huge time saver, especially around the holiday shopping season!

AV Figures

2023-11-02

United States

I have thousands of products on my store. A few times a year, we have large discount sales that apply to specific products/collections. Bold Discounts makes this possible with ease. The only reason that this isn't a 5/5 star for me is that sometimes, when the sale ends, a handful of products still keep their sale price for some reason. It never fails to apply the sale though, which is the important aspect of the app.

Great app that's easy to use, allowing us to set specific discounts for different product groups.

Bold makes it painless to schedule discounts. We've used this app for 18 months and have seen a huge reduction in time spent organizing and rolling out incremental key sale periods. We've never had an issue, so I can't speak to the customer service, but that's a good thing! Definitely recommend this app if you're looking for a way to automate your discount scheduling.

Tremendous help with activating/de-activating flash sales!

NurseInTheMaking

2023-10-26

United States

Thanks for the great review!