Reviews for BOGOS.io Free Gift Buy X Get Y
Lashs London
2021-12-22
Netherlands
I'm so satisfied with how this app works and the customer support that's provided. For my christmas deal I wanted free products to appear automatically in my cart and within no time with the help of the developers and Anne of the customer support this was arranged. Thank you for putting all the effort in and for the great customer support Anne!
三麥廚房360º嚴選
2021-12-16
Taiwan
Anne and Brian make the perfect support Team! Nothing is perfect, but so far they display great team cohesion and made me feel like they would think and tackle problems from both merchant and shopper point of views. Hopefully a long collaboration!
Ausnew Home Care
2021-12-15
Australia
Great support! Was able to fix the issues stated. Very patient customer service as well. I recommend this app to the ones always giving freebies :)
Evidence Skincare
2021-12-15
Australia
The platform can be a little bit buggy, however, the customer service is amazing and help you fix things instantly! Can't fault the customer service - Brian & Robert have been great.
Thompson Luxury Bags
2021-12-14
Germany
I have chosen this app to increase our sales over Christmas. I am not a technical person therefor I have contacted your support team via chat. Daisy immediately responded and has helped me throughout the whole process of setting up my first free gift listing. I cannot really express how thankful I am. My experience with your support team and especially with Daisy have been outstanding and for me personally - one of a kind. Your app and especially your whole support team is amazing. Thank you very much and I will highly recommend your app and the Service.
The Peggy
2021-12-08
United Kingdom
Great service. Customer support is doing its best job to improve your experience. High recommendation, thank you :)
Alabaster Box
2021-12-08
United States
Great service. Anne and wayne are always there whenever I've needed help. Highly reccomend it to anyone looking to boost their sales.
Adora
2021-12-07
Philippines
This is a great app! We totally recommend it to everyone. We had a hard time before looking for a gift offer app and had wasted a lot of time trying out other apps and finally we saw this app! It has all the features/settings/options we need for a free gift app. Support team is great and very accommodating too! I commend Trix and Robert!! Robert also attended to my inquiry and have resolved it rather fast. Thank you!
Bind Singapore
2021-12-06
Singapore
The app didn't work to my needs at first. But I reached out to Robert, and it was solved immediately. Turns out their development team needs to custom some code according to my theme to get it working perfectly. Kudos to Brian from development team too!
Affordable Meds
2021-12-01
United States
Using the app for several websites. Great support, even outside working hours. Thank you for your help.
PAPAYA
2021-12-01
United States
I used this app for Black Friday and it worked great for our customers, was very helpful and ran flawlessly!
fgj-prod
2021-11-30
Japan
「〇〇を買ったら□□がもらえる」等で使用しました。条件もいろいろなことを設定できます。例えば、「特定の商品を含む△△円以上」や「特定のコレクションで△△円以上」等で設定できます。 また、開発者の対応が早くとても助かりました。 いつもありがとうございます!
LO & BEHOLD
2021-11-30
Singapore
I downloaded this this app to offer a Free Gift with purchase and needed help getting started. I clicked on the live chat(bot) thinking I would just get the usual links to their FAQ's and then need to leave my email for someone to email me back in 24-48hrs, but then I got Ellie from the support team (even though it was out of working hours there) who helped me with everything and even got one of the developers to change something for me ON THE SPOT - like WOW! It was a very minor change but they were super happy to do it and it took them no time. I am really impressed with the service so for that I give 5 gold stars. As for the app itself, I have only just started to play around with it, but so far so good :) But highly recommend their super support team!
SWL
2021-11-29
United States
Amazing customer service!!! Love how helpful all the staff is. Anytime I have a question, they are there to answer within minutes. Definitely recommend for people who are less tech savvy (like me). Thank you guys!
2021-11-26
United States
I installed the app the day before Black Friday and needed help getting it configured properly with my theme. Shame on me for waiting until the very last minute to set up this app, but the Secomapp support team was AMAZING and got me all set up in a timely and friendly fashion. Fantastic service, great app!
Vida Optima
2021-11-26
United States
Using this app to help us offer a free gift on orders. Works perfectly, and their support is incredible! So responsive and helped with an issue that arose immediately! Fully recommend.
Peachylean Ireland
2021-11-26
Ireland
Amazing, support and app features look amazing, last-minute changes and support sorted them immediately
Skull Crusher Coffee
2021-11-26
United Kingdom
Amazing support, had an issue with the set up of an offer and the developers where extremely fast to respond and provide a fix. Would highly recommend this app, very robust and the features are very good,
AMP Beauty LA
2021-11-25
United States
Stellar customer service and a development team that solves problems, FAST! I had a few issues customizing promotions for a holiday sale; Trix and Louis not only responded immediately, but they resolved my issue in minutes flat. I had no down time, and zero stress. Downloaded this app as a trial, but will be keeping it, due to their amazing service and troubleshooting!
Eveline Cosmetics Canada
2021-11-25
Canada
Excellent customer service and a great app for any Shopify store! I am using this app for my Black Friday promotion and the support team assisted with everything I needed to get it up and running on short notice. Highly recommended.
p1supps
2021-11-25
United States
Amazing customer service. Not only is this app very functional and does exactly what I need it to do, the customer service really impressed me. I did not expect to hear back on Thanksgiving Day for help on my Black Friday deal that wasn't working. But I initiated chat anyways just in case. And I heard back. Daniel helped me fix everything about the offers without hesitation and they're working perfectly now. Highly recommend this app!
VacuumCleanerMarket
2021-11-25
United States
Simple to setup the rules and working amazingly! The customer support is there for you in any moment you need them. Thank you Ellie and Anne.
BITEKNIGHT
2021-11-25
United States
Just starting with this app, but the functionality seems to be very good and my support experience with Robert was excellent. Quick, efficient and friendly, with all issues quickly solved.
Twisted Earth Artistry
2021-11-25
United States
Top notch customer service!! Robert and Henry were amazing to work with. They were able to get my issue resolved before my big sale! Highly recommend! I love the Spend x Get y options among the others. Highly valuable for my shop!
FIXDERMA SKINCARE
2021-11-24
India
Great app with great support especially Trix she is an awesome help. But the checkout button not working in one time when you will click multiple times then it will work.