Reviews for BOGOS.io Free Gift Buy X Get Y

Very responsive and helpful when I needed help on installation, didn't have to wait for too long to resolve a coding issue

We are facing some issues in the app and it was to be solved asap , the support team has very patiently resolved the issue. Keep up the good work , great job

Had some issues with the functionality of the app due to some settings on our end. Reached out to customer support and Anne was quick to respond and fix the issues. Ver happy!

The customer support is quick and awesome. They literally did all the work for me. I am still on 7 day free trial but loving it so far.

even though this app is pretty different from what I look for, the function is really good. I will be back when I need this app, and their service is also really good, despite free trial period, they gladly customize it for me.

Great customer service. We had an issue with coding after multiple years of use and the developer resolved it within 24hrs. We have used this app for multiple promos and giveaways. It's fairly simple to use and has provided great results for our shop. Would recommend.

excellent help, really quick and efficient and helpful. Asked for help setting up and was helped really promptly.

The support that the app provides is amazing. They always respond quickly and they're able to make the app work smoothly if we have questions.

GREAT SUPPORT! Made the liquid adjustments for my old theme in a second and for free! The team is more than willing to go the extra mile for their customers. They found a customized otions form e requirements. Thanks a lot!

Great customer support. Highly recommend everyone try this app. You can get creative with it and make some really nice offers.

Great app. And the guys of the customer service are qualified and easy going. They help me with some issues and customization.

Reallye easy to create offers for your customers! Plus, they have wonderful customer service. Daniel was a HUGE help!

Very helpful app with very helpful staff. With this app, we're able to create many more offers with complex mechanics.

This is the only GWP app that worked for us, the rest were causing constant issues with our customer experience and were really slow. The support is great too, really efficient and helpful. Highly recommend.

Excellent customer support. App requires editing liquid code but the Secomapp team performed the install safely and quickly, then helped me create, customise and test my first offer via live chat all done within 30 min.

great app, used on our 8 websites with no issues. Very helpful and client service available anytime.

I found it difficult to cancel this app and get in touch with customer support but after I complained with a 1 star rating they were attentive and helpful so upgrading from 1 to 3 stars.

Anne helped me in a professional, friendly, and speedy manner. She perfectly understood and created a complex offer that was difficult to explain. Thank you very much!

The team is amazing and so helpful. I was in touch with Anne and she was great. She even got the team to do some custom coding work for us on their day off because it was urgent. Exceptional and reliable customer service. Thanks!

the costumer support had a quick response and a was so helpful!! Really helped me to create the offer we needed on store

Overall experience with this app is good. And the support team are prompt to assist to solve any set-up issues.

UNBROKENSHOP

2021-12-24

United States

I initially liked it. However, it does not work for cell phones. Until they solve, I am not giving it their 5 stars.

Shoutout to Robert and Anne for the world-class support! I experienced an issue with setting up an offer and Robert was quick to jump in to help me with it. Louis is also quick to help troubleshoot some coding issues for us. The app work well with Buy 1 Get 1 promotion and it also has the ability to set up Purchase with Purchase deals. Easy to set up with a few clicks. Importantly, thumbs up to the customer support team - Trix & Louis who have greatly supported in the process of getting us familiar, and guidance in setting up with bundle deals. Definitely would recommend this app to e-commerce retail business in a consumer-centric environment.

I used this app to offer "spend X and get Y free" automatically, which is not a feature of Shopify. The customer service from Daisy and Henry was 100%. Blown away by the time and effort they put into getting everything set up for me, even down to colour customisation. App does what it says it will do, is clean, efficient and professional!

I use this app to create free gifts on my store - they was really helpful when I didn't know how to exclude a product from the free gift giveaway - would recommend 100%!!