Reviews for BOGOS.io Free Gift Buy X Get Y

great customer support team

askderm

2024-02-13

United States

Great support and the app works great! A lot of options for qualifying for a free gift and choosing a free gift. Mina and David are very responsive!

We've been utilizing BOGOS.io for some time now, and we're quite satisfied with the service it provides. It's efficient, reliable, and meets our needs effectively. Whenever we've encountered any issues, the support team has been quick to respond and has provided valuable assistance. Overall, it's a great app that we would recommend to others.

Thanks ellie, it was great help from your side to install this app and understand it, i really appreciate your response time. it took only few minute to create offer. BOGOS is lucky to have you as a customer support. and BOGOS app is very attractive to customer and friendly to store owner. Thanks Ellie and BOGOS.

The team at bogo is wonderful and incredibly helpful! The app is great for upselling and promos

I had the best experience with customer support and they enhanced my offer within minutes. Great experience

Support is very good

great support always here to help any hour of the day. The staff are very helpful in setting up customer offers to push your business to the next level!

I love this app so much. It has increased my conversion rate by a good percentage. Customer service is always prompt to my problems. Thanks you Mina for always coming through. I recommend any business owner to try this. Its worth it.

We installed this app for another store and we were amazed by the performance and the 5-star support, today we went live with BOGOS for another store, and again we were just happy to see a great customer service team that answered questions quickly. Special thanks to Mina, she gets it done! Great product & team :)

Amazing service. We had issues with customers wanting to use both BOGO and discount codes, and they solved this right away for us. I had an issue where a customer didn't want the BOGO and wanted to use the code instead. I didn't know how to configure this, and support got back to me at night. Love the app and the service

Great support! Very rarely you get on-demand support while trying out Shopify Apps and on the other side is a real person! Overall the app offers the majority of the features that I was looking for: offer buy x get y without using Shopify discounts, plus the ability to display current offers and allow customers to claim gift products rather than automatically add to a cart. Does the same job as my other 3 apps combined, it's a no-brainer. Mina is a champion - she's very helpful in guiding me through configuration and saved me from having to dig around.

Quick and communicative, very helpful

Great app and customer serrvice

Bogos.is Has some of the best customer service I have ever experienced! David went above an beyond helping us set up and customize our BOGO slider free of charge!

Love this app! So easy to use and makes it a breeze to offer gifts with purchase. Great support if needed as well, David was super responsive with any questions I had.

minha experiência com o Bogos está sendo ótima, e o suporte da Mina é excelente!! super atenciosa e disposta a resolver nossos desafios. obrigada!

It was great support from Mina. Appreciate the work

The support team is super quick. They have fixed template and discount issues efficiently, always dealing with any requests within minutes. I've only had the app for a week but in the few instances I've needed assistance, they resolved matters swiftly. So far my experience with the support has been great - they respond rapidly and effectively address anything needed.

I have tried multiple Bogo apps looking for one that did tiered gifts, so the more someone buys, the more they receive. I reached out to support and Mina created the offers for me and they worked...just as I wanted them to and they adjusted automatically if I changed the quantity in the cart up/down.

Mina was super helpful with setting up my offer and making it flow on my website more!

Very supportive team and very responsive in what we are trying to achieve. I highly recommend this app!

Mina is amazing - she went above and beyond to help us with launching a free gift with purchase. Would highly recommend this software for other people to use!

Great support and prompt response.

Just starting to use it! Great customer support with ANNE. She helped us quite a lot!