Reviews for BOGOS.io Free Gift Buy X Get Y

Brilliant app and excellent customer service. 10/10 from start to finish as the app works really well and they are on hand to fix when needed!!

Amazing costumer support! Very nice app and easy to use!

MINA from customer support is excellent, she helped me to integrate this into my store which boosted sales!

The Ayurveda Experience

2024-01-31

United States

One of the best customer experiences I had. Mina, from the App team has been quick in resolving and understanding the situation. Importantly, the chat box is friendly and interactive with options to send files, attach screenshots and insert emojis.

迅速解決問題 服務態度非常好 很推薦

Not using the app for a long time, but it seems well built and one thing I was really impressed of was the speed and effectiveness of the customer service (Mikie and Louis). Thank you!!

The app is perfect for increasing conversion rates. The support team especially Anne and Brian are stellar. Incredibly quick to respond and have helped tremendously with any questions or customizations I was needing.

good app, exceptional customer service, mina is great by the way!

The app did not work exactly how we wanted out of the box. However, Mina in the Customer service team was super patient and helped to get the APP working how we needed and that it represented the brand correctly. Its a great app and works really well.

This app is just great! the settings are super easy and the functionality is very extensive. the support responds extremely quickly and helps with every issue. Mina from the Bogo support team set up all my settings for me in just a few minutes and answered every question perfectly. thanks to the whole Bogo team and especially to Mina!

MINA was very helpful and helped me figure out an issue that I was having with the app and created a custom gift icon with my store color.

I'm absolutely loving this app. Their support been super responsive and helpful, always quick to answer my questions. It makes a huge difference in my experience and I feel confident knowing I have such a reliable team behind the app. If I ever run into more questions or need assistance, it's great to know Mina is there to help.

Very good customer service, app great easy 5 stars!

The best app we encountered for Buy X Get Y after we tested a bunch! And the customer support is amazing. Especially Mina and Mike - always there to help and to give great advice when special needs have to be met. We can only highly recommedn this app!

LuxaDerme

2024-01-25

India

Bogos app on Shopify is amazing! It's so easy to use, and their support is the best. I had a question, and they answered really quickly. I highly recommend it for a smooth experience!

Thanks Mina

The App is really great, but the customer service is better ;). Thanks for the amazing support chica!

Super helpful customer service and very unique app! Both Mina and Brian were very fast to help resolve the issues we had!

I have been using BOGO Free gifts for years now and recently updated to their new updated version of the app... all i can say is I WISH other apps had the same support level that this app has. They honestly have faster support than Shopify Plus 24 hour support... they reply fast and dont waste your time! Great app!

I had a very pleasant experience using this app, the support offered by Anne and Brian was very helpful to make the necessary changes.

Update - The developer writes our our on all possible channels to revise the review. He is looking for the founder of the store. We feel harassed --------------------------------- We didn't like suport and also the app. It's not easy to use and it's old fashioned. We do not recommend!

app works well and has great customer service

The app works really well and the support team is amazing! Doesn't matter what time it is, they reply very quickly. Thanks to Anne and Brian for all the help!!

All Purpose Creams

2024-01-22

United States

I thought I had left a 5 star review a year ago, but this is an outstanding app the customer service is bar none. The new update is even better than before and they (David) helped set my new store up seamlessly. Couldn't be happier with this and the results that the BOGO have had on my store's top and bottom line. Only wish I would have downloaded it sooner. :)

It took a while to set up the first offer but once that was done, I was off and running. The customer support team were very helpful and quick in responding to my questions and the devs were great at fixing issues with the website and customising solutions were possible. It's 5 stars from me!