Reviews for Better Reports

This app is exactly what we needed to see more granualar reporting and insights into all aspects of our business, something which Shopify out-of-the-box reporting was lacking. The Better Reports support team is one of the best support teams I've come across, their response times are extremely quick and they can create absolutely any report that we ask for or are struggling to create ourselves with a really quick turnaround. Highly recommended.

For anyone that loves deep-dive analysis, this is the perfect app, and customer service is A+. Strongly suggest!

Was apprehensive to pay for an app that Shopify should natively be able to do. However, I needed more detailed reports, and Better Reports did not disappoint. The support is amazing and helped me create reports on the spot. Well worth the money.

This is a game changer. I find it very useful. I had questions and the service was so quick and friendly. Great discovery, very happy.

We use the app to supplement Shopify reports. It is very easy to modify reports or just filter data in order to get the information needed to make decisions. Support has been fast and provides needed assistance in order to optimize use of the app.

I was able to extract the data I need for my overall P+L report in one simple report. Navigating through multiple reports and screen in shopify in time consuming, plus certain information is not available without upgrading to the next account up which is not a cost effective solution for what is effectively just allowing access to your own data. Better reports were able to extract key information and populate the report. The customer service (Claudia) is brilliant, seh actually created the report for me on the back of my enquiry and got the brief exactly right first time. I rarely leave reviews as I often test apps but find they aren't suitable or cost effective, however I am impressed with both product and customer service with his provider.

Sooo many reports. Reached out about a couple custom reports and very quickly received exactly what I needed. Amazing, thank you!

All very helpful with finding reports that made our business more successful. She was very prompt with her responses too.

I started using this app for a very specific report we needed to create for our business. The support team was very responsive and helped create the custom report in no time at all. Its rare to get such amazing service these days. There is also a lot of reports to access that I din't realise i needed until i saw them. Thanks for the great service.

Le service est très efficace. Il me manque quelques donnés sur mes rapports que Better Reports n'est pas en mesure de me donner mais au sens large je suis satisfait du travail et de l'app.

Super flexible app with absolutely stellar support. We had a time-sensitive issue that needed resolving and support came through for us.

A much more powerful and flexible reporting system than the standard reports that come in Shopify. Easy to save custom templates that show only and exactly what you need at the click of a button. The support is quick and thorough if you need any help - they even made a custom variable for me to get my reports organized precisely as I needed them to be.

I love the app and the customer service provided with timely responses! Shout out to Claudia who helped with taxes today!

Should really be called Best Reports. Has everything you could possibly need, new features and variables are added frequently, and for everything else the SUPPORT is so responsive and helpful.

Way too expensive! $39/month for us just to use it occasionally (maybe 1 a month at most) it makes it not worth keeping. Too bad because we liked the reports.

The support team responds really quickly and really help us solve the issue. Love the app, it gives you multiple options to make awesome resports

Destira

2022-01-07

United States

Not only does the app provide all the reports our company needs and more, the customer service is incredible. Any question or request for help has been responded to within minutes. Just wish there were some reports/edits we could do on our own so we don't have to bother them. :) THANK YOU!

I've been searching and trying reporting APP's on Shopify for awhile now. I stumbled upon Better Reports the other day. I added this App on the 14 day free trial. I was instantly blown away by Better Reports with the very first reports (of the 60) they offer that I tried! I, also needed a custom report specific to my products. Better reports responded within an hour, they also created a custom report for me within that same hour. We all know how frustrating it can be continually add 'trial Apps' and so many times, removing Apps before that 14 day trial period ends! Better Reports will save me SO much time getting the information I need! 100% the best App of ALL the other reporting Apps I've tried! Better reports won't be removed after my 14 day trial period!

Saves me a lot of work from when I was just using Shopify's native reporting platform. Their support team is really responsive too.

I used app to create quarterly reports. App provides many filters to customize report—such as filtering for specific items. Very quick and useful app.

They've created two Custom Reports for us, within minutes. You can't ask for more than that! We're working on our quarterly tax reports and this makes it SO much easier for us! Highly recommend!

This app helps me organize performance and payout information for all of the clients I create merch for. The support team is extremely helpful in setting up the exact reports you need for you.

Keanna worked hard to find the root of the issue. Created a new and better report. Also pointed me to more documentation for an additional resource. Very grateful.

This app has helped us identify and track very specifics in regards to our product assortments. The support from the team exceeds expectations and they work to ensure your questions are answered swiftly and with accuracy. Highly recommend BETTER REPORTS app for all of your store front needs

Claudia was amazing to work with. I love this app. the customer services was the best i have ever dealt with