Reviews for Better Reports

I use this app to run detailed reports on my inventory levels and sales over time. We also use it to run very specific product category reports. Love this app and the support is top notch!

I've searched for a long time to find an app that lets me build reports with the descriptions and metrics that i am looking for, add filters etc. as you would with a BI system like Oracle. It also allows you to create your own calculated metrics. The only thing I am missing is a guide that has the definition of some metrics. I am especially interested in finding out how to calculate return rates on quantities.

Absolutely love the app and even more the service! The app can make any report you need and the team helps you build it. Definitely recommend!

Better Reports has been such a great addition to our reporting needs. The custom capabilities they offer make it so easy for everything to live in one place. The team at Better Reports is very friendly, knowledgeable and helpful. Highly recommend.

Having Better Reports as a Shopify App is an excellent advantage! Kritesh Madan, with whom we worked to create custom reports such as sales tax, sales accrual, bank deposits, gateway fees, product category, etc., understands our particular needs and implements solutions rapidly. Thank you so much!

Always super helpful! The app is easy to use but when I need help with a complicated report the team are always happy to help

I've been using Better Reports for a few weeks now and it's really opened up how we can use shopify reporting and immediately added value and insight into our customer shopping trends. The customisation is huge with this App and really breaks down the walls Shopify put up around it's reporting. What's even better, however, is the support. The response time is incredible and the agents are always incredibly helpful and willing to support on anything, even just as simple as navigation or finding the right measure they already have in. They are also happy to help build reports if you are struggling.

I have a B2B company with a complex sales process and needed specialized reporting on our orders. The app is easy to use and customer service ROCKS! Saved me literally dozens of hours!

This app revolutionized our ability to track shipments, which allowed us to focus on issues and improve customer satisfaction.

Amazing app that is crucial for our business. Support is amazing as well and if you ever need anything custom they are on top of it!

so far so good (1 week) . Really like the app and the support, when you need to add an extra field or 1 or 2 or 3 or .... , is amazing! Thank you!

We were hesitant to move away from our old desktop POS system to Shopify POS due to the lack of reporting. That was until we found Better Reports. It has a library of stock and custom reports that we needed to make the transition. The scheduling features are also extremely handy. The support has always been very responsive and helpful, I would highly recommend Better Reports.

I installed this app because I need to export the costs of Goods Fulfilled. The CS team was very supportive and fast to respond. They created the custom reports I needed for me and helped me get the information I need every day. Very nice people! I recommend!

Used this app for multiple different Shopify stores and works great. Support is very responsive and helpful.

Update 9/24/21: I still use Better Reports daily! Really useful, thanks so much for this awesome app. Original review 8/13/20: Awesome customer service - they helped me get up and running with a custom report that I needed right away, but I wanted to use the app for a bit before leaving a review. I have one report that I've scheduled to arrive in my and my employees' inboxes every morning, which is super helpful to us. I've had no issues with the reliability of it. For creating and tweaking reports, it's very intuitive if you're familiar with PivotTables, Tableau, PowerBI, that kind of thing. And if not, their support team can help out however you need, I'm sure. Really happy with this app! It makes it easy to pull exactly the data that I want from my shop. Thanks!!

Kritesh and Better Reports have restored my faith in customer service, best I have ever experienced. I needed a very specific custom report written and Kritesh got my requirement absolutely bang on. Nothing was too much trouble, immediate response to every tweak I needed, finishing up with a video call to make sure I was happy. Can't recommend them enough.

I love this app and its customer support team so much! This app feels limitless is what it can do. The report capabilities are so much better than the basic Shopify reports. If for any reason you get stumped on how to build a report or need more ways to compare your data, the Better Reports team always comes through and makes it all work. Truly one of the best customer service teams I've ever dealt with.

awesome support. they were very competent. good app. has the features i wish shopify had. worth my money.

So far so good. The customer service is excellent and all emails were answered the same day with custom revisions made to my saved reports.

I used this app to pull a list of customers subscribed to marketing emails and was able to modify and input the list to another app for our marketing campaigns. It was quick, simple and very helpful when I needed it urgently. Looking forward to taking advantage of more reports.

Utilicé la aplicación para crear reportes de mis ventas. Tiene muchas opciones, es versátil y permite crear reportes personalizados y programarlos mes a mes. Por presupuesto no continué con la aplicación, pero mas adelante espero poderla instalar nuevamente.

We are a not for profit supplying new clothing free of charge to our customers who are also charities. Almost all of Shopify reports are based around $ which means they are of no use to us. Better Reports has enabled us to extract data in a different way and in much more detail. Their customer service is fantastic - really responsive and helpful, especially with creating custom reports on request. 100% recommend.

Stellar support, intuitive editor, custom fields (but I bet you won't need 'em), and multi-store support. Truly, exactly what I want from a Reporting App.

Super handy, easy to use, support are quick to action custom built reports. Bit pricey but very good.

This app provided the detail in reporting we required for our heavily regulated store. The Team was incredibly responsive to any and all questions or concerns that we had. I absolutely recommend using Better Reports.