Reviews for Better Reports

Excellent customer service provided by the team. Very prompt response to requests and happy to create bespoke reports where standard ones do not fit specific requirements.

This has been a fantastic tool to help us dig deeper into the stats of the site to get a more accurate pic of inventory and sales. Response and help time from the team has been fantastic! Every store on shopify should use this tool to really understand what's going on on the site.

The customer support for this app is truly amazing. They quick to respond and are extremely helpful. The app works perfectly for what I needed.

Customer service is outstanding - I often hear back the same day of reaching out. They offer tips to create reports and if there isn't a feature available to get the data you're looking for, they'll create a custom report for you. There are several variables I hope will added to the filter list. Overall great app and worth the price.

The App: A really useful App, it creates detailed reports pulling out all sorts of information in different combinations according to one's needs. The only slight issue I found is not knowing what the various fields meant...saying that, I am not that technical and this is where their fantastic Staff come in.... The Staff: If I need a particular Report, I email and staff have come back to me very fast with a solution and sometimes a video to explain how to acheive what I want!!! BRILLIANT. I must mention Keanna who has been awesome and has always got back to me straight away with a solution on how to tailor a report. Sadly they don't have a phone number so sometimes if one wants a solution on how to achieve a particular report, one has to articulate what one wants in an email. However the response is always swift and if you ask for an explanation on how to do x,y,z; you will get an explanation. I would recommend Better Reports...It is a great product and has saved us hours and hours which we can utilise to focus on the business... Multiform Canada

Great customer support with a customized report within a few hours. Thank you for your help Keanna!!

AMAZING. Fast and incredible Extremely accommodating and helpful. The customer service is superb. Highly recommend!!

All I can say is I am blown away by the number of reports Better Reports provides for you. And to think I was about to upgrade to the Shopify Advanced plan just for their reports and analytics. Better Reports just made my life 1000x easier. Definitely worth $20 a month.

Love everything about it - it's not as user-friendly or intuitive as I would like. But a great solution for custom reports on Shopify. Thanks, guys!

Le Col

2021-08-19

United Kingdom

We use this for company reporting and it allows me to extract data without relying on others! The Support team are super helpful

We love Better Reports App. The app is beyond impressive, especially when compared to Shopify's native tool. Perhaps even more impressive is their team - they're always willing and eager to assist, and respond very quickly via email. This assistance even includes creating reports FOR us if needed. Thank you Better Reports Team!

I haven't used it much, but it's worked well for my needs. I needed to know my sales by country and some other breakdowns. It's laid out pretty simply and easy to figure out

The service support behind Better Reports is incredibly responsive. The team are always willing to explore our requests and tailor the reports to our business. I would recommend this app and service without hesitation.

Life saver! I use this app specifically to for my orders and items I need to purchase to fulfill. It’s perfect for stores they don’t use drop shipping services, store carries their own products. Accurate insight and very smart app yup can customize any filters or data. Highly recommend!

très bonne présentation des rapport de SALES - super service client qui m'a repondu super vite quand j'ai eu besoin d'ajouter des tris spécifiques à mes rapports.

NorBlack NorWhite

2021-08-10

India

I use this app to make my monthly sales report. The customer support is incredible and the pre-built reports cover everything! They're colour-coordinated, organised, and properly arranged which I love!

Amazing customer service!! I needed help with a custom form and not only were they super quick at getting back to me they helped immensely.

We used this app to supplement our Basic Shopify plan and it allowed us to do all kinds of custom reporting in addition to their standard ones. The support staff has been unfailingly helpful and responsive to every question we've asked. Highly recommend! Now that we're upgrading to the standard Shopify plan we're going to see if we can get by with Shopify's own reporting but if not, we'll be back. Thanks for everything, Rishika!

The customer service is impeccable, I needed a personalized config and Rishika made it possible within less than 24h.

Service is outstanding. Fast and consistently, aggressively helpful. Functionality is highly customizable. Absolutely sets a new high bar for app function and customer support.

The support is out of this world from Better reports, Thank you Rishika and Keanna, you are very helpful and always ready to assist.

Does exactly what it says, gives you better reports. Great app with a great support team, easy to use interface.

With our previous Epos system we could extract all through figures on a regular basis which is very important in the running of our fashion business. It is not as easy with Shopify to get the sam kind of result. Thanks to the very helpful people of Better Reports they managed to customised the kind of reporting we needed to get as close overview as we used to. So very happy with it and their professionalism.

Great app and even better supports! If you want to step up your data game definitely check this out.

Very responsive and helpful support staff! Our client needed a very specialized report for their accounting team, one that wasn't an out of the box feature. Better Reports support had that custom report created working better than we had envisioned in no time at all! Highly recommended for anyone looking for more insight into their Shopify finances.