Reviews for Better Reports

Excellent functionality and wonderful support from the team. Highly recommend using this app and working with them.

While I don't necessarily find the user interface to be the easiest to use, the support that comes with this app is absolutely fantastic. We've contacted the team a number of times to build custom reports and they've always been super responsive and have been able to create what we've needed. Thanks again. :)

The app is really powerful, but what is really notable is how exceptional the customer service is. Every time I have a question, they come back with not only a more than satisfactory answer, but they go ahead and build or fix the report that I was having trouble with. I'm definitely impressed.

Really helps fill the gap that Shopify leaves in reporting. Support was also fantastic and immediately helped pull a unique field that default Shopify reports had no ability to reference.

Better Reports is an accurate name for this app. Claudia has helped me twice now on two different reports and her responses are invaluable. Not only does she get the problem solved, she helps me better understand how the app works and how to get the results I need.

We were after a quite complex report (units sold, orders placed and revenue) for each of our SKU, for different custom date ranges based on today's date. Better Reports helped us do all this, in one custom report! Absolutely amazing app and people behind it!

Claudia is amazing! Better Reports has saved our team a lot of time searching for reports that we realized didn't exist without her assistance. We also gained a lot of new knowledge of our products with key metrics that we wish we had and now do. Thank you!

lojobands

2022-06-07

United States

Best experience with any app. Claudia was a life saver and made us custom reports that perfectly fit our needs. I had been looking for a report like this for so long and she was so helpful getting every detail perfect! Thank you!!!

extremely helpful support and very powerful app that helps us answer questions that otherwise we couldn't

The app provides great reports and is intuitive to use. That said the support both in its helpfulness and speed of response is excellent! Well recommended.

Brochu Walker

2022-05-27

United States

This app has been SUPER helpful for reporting purposes, and the customer support (Claudia) has been immensely helpful in helping getting my reports set up. Thank you.

I was able to work with their team and create a custom report that provides a total qty of products ordered, broken down by individual variant. This is extremely helpful in producing fulfillment reports for packaging. A++

Basic shopify plans have very limited reporting capability making it hard to get the data you need for making decisions. I found Better Reports was very easy to use, and made getting data fast a painless process. There are lots of preset reports and easy to use slicers and filters. It never takes more than a few minutes to get the answer you need. Highly recommended.

Better reports help to create more granular reports where Shopify native reporting falls short. Their techsupport is able to help with any custom field that we need added and are very responsive and helpful as they can be. Sometimes large report exports can only be in csv , but they provided personalized helpful video to import to excel in right number formatting.

Their support team is great. They provided a customized report rather quickly and exactly what we were looking for.

Better Reports has an exceptional customer service. Whatever you need, they'll be there for you as they truly care about your business. Apart from that, their app user experience and its capabilities is everything I needed.

A very detailed report. I love that you can export the data from the report and that the free version provides a good amount of information.

Easy to use, they are also very prompt anytime we've every had any questions. Also, the app itself is very flexible…we were able to build several custom reports within an hour of downloading that we never could have built using Shopify's pre-built features. We would highly recommend Better Reports!

Better Reports is an amazing source of data and insights for any business. Their staff is super helpful in assisting you through building dashboards, pulling data, and making the most of the platform. Special shoutout to Claudia Aubin!

Amazing, user friendly app. Very easy to navigate, and the output is uncluttered and easy to view. Customer service is also fantastic with quick response and very knowledgable staff!

MCA Chicago Store

2022-04-29

United States

Claudia Aubin helped today to update the report with the features we need right away. Her cheerful and professional manner made working together a pleasure.

Outstanding service! Delivers above and beyond with very very responsive support team. I use these reports to manage stock buying, forecast, inventory management and recently customer sales . Excellent for custom reporting! Thank you Better Reports! Ronak, Company director

Easy to use and if you have questions the team is quick to respond with solutions! You can build reports tailored to your company's needs with ease!

This app is simply amazing! The data analysis this app empowers is incredible. It can get very complex quickly so the fact that the customer support is very quick and top notch really makes this app worth every penny.

I find it difficult to create a proper report, however... Their response team is always quick to help and they are very good at creating the report you want!