Reviews for Better Reports

I needed to build a custom report for export to our shipping platform, for orders that were older than 60 days and weren't importing. The support team was extremely helpful and instrumental to me building these quickly.

Kidrobot

2022-10-27

United States

I use better reports for shopify on a daily basis. The number one reason to choose this reporting is that their customer service will help make custom reports if there is anything that it doesn't have out of the box.

Really good app with exceptional support. Claudia was amazing!! Definitely a must have to automate your shopify numbers.

Amazing. They will create any report you need!!!! Ive been using their service for 3 years and have no complaints

This app is great, however it does take a little bit of getting used too. The team have been supportive when we needed help and sent us a video to help walk us through. There are heaps of functions to pull your reports through. Thanks a bunch.

Great custom reporting and really supportive staff. They have been very responsive. I recommend it.

This app is a must for anyone needing more detailed reports! Customer service is outstanding! They are very responsive via Chat and Email. Haven't found an issue yet they weren't able to assist with. Highly recommend!

I don't like that we have to pay for more expansive reports within our POS app but the excellent customer service from better reports makes the cost worth it! They are very responsive and have a "yes we can" attitude!

The support team is amazing and always sets up custom reports in seconds! Better Reports is amazing and would definitely recommend.

Better Reports was a game changer for us. Personalising and scheduling reports made it super easy for us to collect the data we truly needed. 100% worth the investment. The time saved in gathering data and copying and pasting from different spreadsheets has been the best reward from this app. Thank you Better Reports!

What a GREAT app!! After doing a bit of research to find the best report app I landed on Better Reports. The app offers some of the best reporting options. The best part of this app is the 5-star service I received. I worked with Claudia and made many requests for some very detailed and customized reports. Claudia accomplished everything I wanted on the SAME day that I requested. I'm very happy with my new reports and highly recommend this app for your reports!

This app gets an A+ from us. We use this app to pull important data from Shopify and Recharge that we'd otherwise be unable to obtain. Their support gets an A+ because they quickly helped us create some new unique reports and showed us how to easily build reports and access the information we need on our own.

Better Reports has a ton of useful report templates. It's also easy to make a custom report. When I run into a snag customer service via chat has been extremely quick and helpful. Thanks!

Rishika with Better Reports was incredibly helpful! Customer support is top notch, will definitely continue using!

Excellent app. Almost like having your internal data science team. Keanna is the best customer support rep in the shopify space

Claudia is the absolute best! She is prompt, positive and patient. She always comes through for me. Thanks!

Incredibly helpful support if you require a field that is not currently available. I can highly recommend.

Really pleased with this app, you could pay a lot more to Shopify for similar information, but this app easily takes care of it all for a great price. Thank you!

The team at Better Reports are an absolute pleasure to deal with and, as yet, I've not found anything that I want reporting on that they can't help me with. They respond so quickly and are so helpful it's genuinely a pleasure and a delight that I have this app on my store. It has paid for itself over and over again by me having the ability to look at my data in ways that Shopify can barely do.

Me ayudó a obtener información valiosa para mi negocio y valores que no podía obtener con los reportes de Shopify. Su servicio de soporte es muy amable y rápido.

It helps me understand my sales, help me make informed decisions. Also, the chat support team is super helpful.

ROAD iD

2022-09-13

United States

We use Better Reports nearly daily. The interface could probably be a bit more user friendly, but I'm really pleased with the speed of reports and excellent customer service!

Great app from Better Reports, with their ability to also tailor reporting so you can have even more specific results at just the touch of a button. A great help in many areas of our business, from product sales, to trends, forecasts etc.

Better Reports really is better! We were in desperate need of an app to write custom reporting to satisfy the requirements of several business areas along with something that allowed us to export data and upload it into SAP. This app allowed us to do exactly that. My CTO also worked with their support group, which was responsive and very helpful. The app is extremely easy to use, The reporting data met all of our needs plus gave us ideas for additional reporting. Highly recommended. UPDATE: I have thrown all kinds of questions at them and they always have a fast answer with a perfect solution! 7-8-21 Still loving Better Reports, even after using it for more than a year. It is so useful, robust and their techs are super helpful. 8-31-2022 Still loving this app and it has helped me many times over to trouble-shoot issues in Shopify. I would be lost without it! Support is also fast, reliable and knowlegeable.

The support team's amazing. They tried to help me out with creating a way too specific report with all the data I needed.