Reviews for Better Reports

The app is great! Perfect for tracking inventory and cost of goods. The customer service is super helpful and responsive. They will create custom reports in less than 24 hours.

The app is very flexible and the customer service is fantastic. If you have a report idea but can't figure out how to create it, the Better Reports team is happy to help.

I used this app to create a report of sales by state. Shopify basic does not offer this basic report and this app is very complete and robust to create almost everything (I have not tried completely) and the customer support is good!

The app is easy to use, I requested an special report and they create it for me right away and sent it to my email. It works like a pivot table, it is pretty easy to customize the reports I need for my store.

This app provides us much better reporting on all aspects of our store. And the ability to easily modify reports is huge. I've also requested several custom reports that they created for me....response was incredibly fast and they were very easy to work with. Overall this is a great reporting tool to add to your Shopify store. I'd definitely recommend Better Reports to anyone.

Extremely happy with the support team. Keanna has been a great help customizing our needs for reporting. The app is very robust for any reporting needs.

Great help. Cleared up the reporting question I had on sales tax. Fortunately, the answer they gave was that we were doing something the right way!

We love Better Reports! It has helped tremendously with sending reports and they are immediately on it, whatever the question! If we could change one thing, it would be that we would prefer to speak to someone on the phone.

Great app and even better customer service! The team are so helpful and will go to the ends of the earth to try and create what you require. Purchase with confidence.

Our business is very complex and we had custom reports written with custom code for everything. Once Better Reports allowed developers to use their SQL Server to create custom variables I was sold. It's transformed the way we do reporting and we've been able to remove thousands of lines of code from our codebase and give a lot more freedom to the non-engineering departments to monitor KPIs and other reports.

This app gives you the power to build custom-tailored reports that are far more useful than what Shopify provides. Support is top-notch too they are very quick to respond to requests.

The tech team is amazing. I was having trouble installing the app due to a bug and they spent the day helping me to get it resolved. Really good company and great product!

Melanie Casey

2022-03-07

United States

So far I have only been using this reporting app for a few weeks. However, I am impressed with the customer supports ability to help assist with questions and customizations. Much appreciated! Update 3/7/2022: Have been using better reports for a few months now and their customer service is amazing! Love the chat/email function. They are able to help me solve issues and save me so much time!

This app is so versatile! You can literally create and automate any reports you have in mind! Highly recommend, it's worth the money if you value your time.

The app is fantastic and the service is the best I have ever seen. Everyone of the Better Reports team is efficient and helpful and the reports have saved us hundreds of work hours. I really can't say enough good things about it.

HATCH Collection

2022-03-03

United States

This review is not in regards to Better Reports functionality. We loaded the free trial, loved what we saw, but ultimately did not move forward as we were not ready to on our side. This review is in regards to the professional service and response we received during this trial process. They were quick to assist us getting it spun up (which is pretty easy) but when we were looking for some reporting information that did not appear to be there "out of the box" they created this report quickly without us really asking. It rare to see this level of response and service these days so it should not go unacknowledged.

I wanted to be able to look at different reports and inventory amount so I decided to get the Better Reports app...I am so glad I did!! I can look at totals or orders, inventory and other things from so many different angles...it really opens your eyes to everything going on in your store!!

DopeBoo

2022-02-24

United States

This app makes life and reporting in Shopify so much easier! It allows details and info that you just can't get from Shopify as designed (one of many things you can't get from Shopify as designed.......but I'll leave that for another day!) Anyways, it's been a great help for us in determining several analyses that we needed. The only reason for not being five stars is that there is a learning curve. Not certain if it could be more user friendly or smoother in creating reports or not. So aside from the learning curve, it would be 5 stars. Also - shout out to their support people. They actually DO respond and reach out to you which beats many other apps. Thank YOU!

Good app, allows you to filter out information. We used it to prepare cash flow statements, the app made it a lot easier to get the right information and numbers. Our products were illogically stored in Shopify yet with the help of this app we were able to prepare a good report nonetheless!

Gentle No More

2022-02-21

Singapore

Great app. Saved us tons of time. I love how we are able to customize the reports to our preference instead of some generic pre-filled template that we have to get around with instead.

Estilo Boutique

2022-02-17

United States

Better Reports unlocked so much more information that we were not able to get out of our version of Shopify. In addition, their support team is very quick to respond and help us to create the report that we need.

I love the customer service from Better Reports. They are quick, friendly, efficient and 100% successful in being able to create a custom report to meet my business needs. Highly recommend using them. They elevate the Shopify experience tremendously.

Good support service...................................................................................... !

I am so thrilled that I discovered Better Reports. It has made a world of difference. We have atypical reporting needs as a nonprofit, and not only does Better Reports have the capability to get me the reports I need, but the folks who work on the app are amazing! I was a bit turned off at first that you couldn't get phone support, but they are so attentive to email communication that it doesn't matter. I was able to explain our bizarre and specific needs, and they made us custom reports and explained to us what was and wasn't possible within shopify as well as suggested some work arounds to get the info we needed. And, every time I come up with a new need, there they are responding to my many questions. I've loved working with everybody there. You can't go wrong with Better Reports, high value if you need anything beyond shopify's canned reports.

The customizable options are amazing. The techs are super helpful and best of all the reports could be schedule and deliver straight into my Google drive!