Reviews for BestChat: Live Chat & Chatbot

This is one very good chatbot app that I can recommend to everyone. They have a lot of good functionality to choose and use from. I used their app for more than a week and I am very happy with their app and their support system. Thank you BestChat Team for the lovely app. Keep doing what you do best and prosper!

BestChat提供的服務絕對值得稱讚。他們的回覆速度非常迅速，幾乎瞬間就能回應用戶的詢問，這種高效率讓人印象深刻。而且，他們的介面設計十分美麗，充滿現代感，使用起來非常直覺和舒適。無論是文字還是圖像，都呈現出高度的專業水準。

its a good app for livechat.. and it also free for use and easy to use... i hope this apps will be grow fast

BestChat, Loved it the first time I used it, very convenient. Quick. And the customer service is very friendly. By adding this BestChat, I am sure the website conversion will become better. Can't wait. Recommend.

We just installed this live chat APP, This is definitely what we are looking for. It comes with many features that we can use. And the APP support is very helpful. It will guide me on how to set up the APP.

I love this app, This app help us a lot, I can't imagine how much I've suffered for a Chat app, but now i found it, The Best app i ever have

功能很丰富 有实时聊天和智能聊天机器人功能 界面干净 可以个性化设置，易于使用 我可以在网站、手机应用和社交媒体上无缝地与客户沟通。总之，BestChat为我提供了一种强大而方便的方式来提升客户服务体验。我强烈推荐它！

I recently implemented this company's chatbot for my business, and I'm thrilled with the results! The app works seamlessly, delivering quick and accurate responses to customer inquiries. It has significantly improved our customer support experience, saving us valuable time and resources. I highly recommend this chatbot solution for its reliability and efficiency. Well done!

I love this app, This app help us a lot, I can't imagine how much I've suffered for a Chat app, but now i found it, The Best app i ever have

相比其他对话插件，这个使用简单，不需要复杂的设置流程，界面清晰明了，功能也能满足需求，遇到问题客服响应也非常快，会主动耐心帮助解决问题，总体来说使用体验很好，非常适合我们这种新建的独立站卖家，强烈推荐！

This app is great for new merchants, easy to set up and the customer service staff is very helpful in solving problems. Recommend using this online chat tool.

After adding this app we felt it was a little more complicated to set up than others. Also, when a visitor initiates a chat, you cannot simply reply. You need to go into a tab and then click on the visitor and then initiate a chat from there. From here, after you click into the chat, your welcome text is sent ... not automatically when a visitor asks a question and they are waiting for you to respond. This complicates things a little. Also, after a visitor asks their first question, there is no-where for them to add to this if they need to add to their first message. They have to wait for you to reply or initiate the chat from your end. The app on iOS was glitchy and extremely slow and stopped working. Customization is limited as you cannot change the link colors in Quick Answers. They are set to blue. This being said, customer service is VERY GOOD. They were very helpful and tried to help us set it all up although we had already spent hours on it and by that time had had enough. if we had taken them up on the offer, maybe all would have been ok :) I think in time and with some updates this app will be amazing but for now it is not for us. Do note: If you uninstall YOU WILL need to contact Shopify to delete some fragmented coding as the widget does not delete when uninstalling.

"Effortlessly boost sales & customer satisfaction with the top-rated Shopify chat app. A must-have for any e-commerce store!"

very fast and helpful support. I was in a real pickle needing to change some of my settings and weren’t able to access my PC to change them. The support team quickly assisted and had it changed for me in under 5min! Definitely recommend this APP!!

Great app with very easy to use features also with excellent customer support. Highly recommended for websites.

Nice APP for beginners and business starters They have nice customer service and the applications are useful and easy to use

I've been using BestChat app for several days now and I am really impressed. It is easy to use, integrates with my Shopify store seamlessly, and the customer support is the top-notch. I would definitely recommend BestChat to anyone who is looking for a live chat and chatbot solution.

This is the best live chat program I recommend to all store owners, thanks family bestchat-livechat&chatbot

This app is amazing to set up, easy to understand. It’s very good so far! The support is very good as well

The software is very easy to use, with many functions, and the customer service staff is very serious in helping us complete the settings

amazing support helped me set up quickly and it works really well. friendly service and quick. Thank you

this is the best app i have came across by far. very easy interface and easy to use not like many other complicated apps..thank you

very good support, instant response, very helpful in troubleshooting and solving problems. saving me lots of time. Edit, people, this app is better than the chat app of my phone company!!!!

简单实用，很不错，希望开发更多的功能，比如自动翻译、社交媒体来信转到APPA接收这些功能都还不错，可以完善一下的，客服服务也很不错的，太多还蛮好6666666666666666666666666666

里面的功能十分的好用 里面的功能十分的简单 能够满足日常的需求。而且客服十分的有耐心帮助你解决一切问题 如果你在找一款合适的LIVE CHAT，我个人认为这是一款十分不错的一个软件。强烈推荐这个软件