Reviews for BestChat: Live Chat & Chatbot

The customer service is very polite, and the interface is quite user-friendly, making it very suitable for beginners to use! And it's currently still free too.

Nice app, very personalizable and custom made to your own taste. You can add preset questions, fast answers; choose the chat style and you even have emoticons and (important) images upload. For someone who custom makes their products, having images upload in the chat is very important to choose materials and style of the upcoming personalized products with the customer. It is also very nice that it has a mobile app.

it greatly optimizes the application from all points of view and Kyrie was very helpful and very quick to solve our problems.

TOP Support 1A !!! VERY GOOD SUPPORT. Thank You Super i am happy Schnelle Antworten, man muss nicht lange Warten.

超棒的聊天app！！完美符合我們使用上的需求，串接也非常順利。最重要的是，客服簡直就是小天使，超級有耐心，主動協助我設定上遇到的問題，甚至耐心聽取我關於本地語言使用上的建議。非常期待你們團隊後續的更新與進步，感謝你們：）

Bis jetzt funktionierts einwandfrei. Support antwortet schnell und ist sehr hilfreich. Hatte schon viele verschiedene Live Chat versucht aber Best Chat ist im moment tatsächlich das beste.

"I recently installed this chat app on my Shopify store and I'm extremely impressed with its features and functionality. The app has helped me provide quick and efficient support to my customers, which has led to increased customer satisfaction and sales. The interface is user-friendly and easy to navigate, making it a breeze to manage customer inquiries and orders. I highly recommend this app to any Shopify store owner looking to streamline their customer support and boost their sales. 5 stars!"

I recently started using BestChat Live Chat Chatbot and I am blown away by its functionality. As a business owner, it's important for me to have a chatbot that can provide seamless 1-to-1 customer service, especially for my customers who speak Chinese. BestChat offers a fully Chinese-operated backend that allows me to connect with my customers in simplified or traditional Chinese, making it easy for me to expand my business into new markets. One of the best things about BestChat is the real-time tracking of customer browsing behavior. It allows me to stay ahead of potential customer inquiries and have pre-set Q&A that can be easily customized. Plus, with the weekly data report, I can analyze my chatbot's performance and identify areas for improvement. The BestChat chatbot is also available on both PC and mobile devices, allowing me to be connected with my customers at all times, even when I'm not at my desk. The customizable chat window lets me brand it to match my website's aesthetics and provide a fun, interactive experience for my customers. I also appreciate the festive chat icons available during holiday seasons to add a personal touch to my website. Most importantly, I want to highlight the exceptional customer service provided by the BestChat team. When I encountered some issues with the plugin, the team was quick to respond and provided the necessary support to resolve the problem. Their friendly and helpful approach is greatly appreciated and speaks volumes about the company's dedication to their customers. Overall, I highly recommend BestChat Live Chat Chatbot to any business owner looking for a reliable and effective chatbot solution to improve customer engagement and increase conversions.

A very good app. It works perfectly in my store. It's design fits my needs perfectly. It brings a lot of orders to my store

Great app, i really recommend it! its really easy to work with. My store looks a lot better now, thank you

Excellent plugin with great website and UI. Good setup and very and easy to use for new businesses and stores.

Amazing support and functionality. It is an amazing app that can satisfy all your needs. Super rapid speed support!

Nice chat box app ,support multi communication method and allow you to track more detail of the visitor .Last but not least ,they have a helpful support team .

I like best chat app, it's so simple to use, easy to install, also got huge functional. It's a best free APP you can find for customer service. Thank you so much

Excellent chat bot application that is free to use and very user friendly to set it up. I just got it today for my store and everything seems to be working well ! The support team is also prompt to respond to any questions !

bestchat is one of the best communication app with your customers.already a few weeks and I am satisfied .something I would like the editor to add is the personalization of the icon and also adds additional features and if possible even paying keep this chatbot alive.

I love this app so much! I had another chat app installed first, but it didn't have an app for my iPhone. With this service I can also get notified on my iPhone and talk to potential customers when I'm away from the computer. Lots of easy-to-use customisations and features, plus it looks great. I wanted to leave a review because I'm also so impressed with how speedy and polite the customer service were to answer a question I had. Thank you!

It‘s a very nice app that I really recommend. I like the chatbot function which helps my business a lot. And it can integrate with my WhatsApp, I like it!

Perfect customer service and using experience. Easy to install and set up with all possible channels within minutes. CS helps to test the connection and everything goes well. I like the Wechat connection when you can communicate with Chinese sellers directly. Strongly recommend

I like best chat app, it's so simple to use, also got huge functional. It's a best free APP you can find for customer service. Thx so much

This app helps me to get immediate messages from my cusotmers, the setup is a bit confusing for me but the customer service agent assured me they’ll upgrade it. Besides I love how it looks on my website with the lovely twinkling eyes of the icon!

very nice ,i like it......................................................................................................................

Happy to meet BestChat, service specialist is nice and warm. Love this whale and looking for more functions in the future.

Ich habe einige Live-Chats ausprobiert und dieser war mit Abstand der Beste. Es sind alle Funktionen verfügbar, die man in einem Chat benötigt. Einstellungen konnten sehr leicht angepasst werden und der Kundensupport ist auch sehr Kompetent und Unterstützend. Klare Empfehlung

It's incredible! I'm really satisfied with the features overall and how simple the setup was! The chatbot feature is beneficial to me. It's free and I'd strongly suggest it!