Reviews for BestChat: Live Chat & Chatbot

I recently installed the BESTCHAT app on my Shopify store, and I am extremely happy with it. The app is easy to install and use, and it has helped me to improve customer engagement and boost sales. Rating: 5/5 stars

Definitely recommended for all stores. It is easily customizable, most settings can be changed, even minor things, it gives options to connect your own social media such as facebook, insta, whatsapp, if the customers are more comfortable texting there, and to top it all it is free! Too good!

Very useful App with great customer service. Highly recommended for any webpage. Easy to use and install, very customisable.

软件和好用，售后服务也很好。会有客服不定时联系，问一下使用体验。手机下载了app软件，客人有咨询时，能第一时间收到通知。并且app软件上还能实时看到访客的登陆情况，非常的方便。有问题联系客服，也可以马上得到答复，之后还会继续使用，谢谢。

I often use various chat software to interact and communicate with potential customers.this app has some good features and functions. Firstly, the interface of this software is very simple and easy to use, which is very suitable for beginners. Secondly, it provides many useful functions, , which can help me better communicate and interact with customers. In addition, I have also used another marketing chat app called kamichat https://apps.shopify.com/kamichat, which is also very easy to use. In short, whether using a competitor or my own developed software, it depends on the specific usage scenarios and needs. I believe that everyone can find the most suitable chat software for themselves and use it to better communicate and interact with customers.

Fast App Easy to use Perfect I like the App and I recommend for all business owners to use this App

产品设计的很全面，该有的功能都有，并且界面UI做的也很好，设置起来很简单，推荐给大家使用。现在还是免费的，希望后续可以推出一些多的AI回复的功能，方便使用。总之还是市面上一款比较好的产品，强烈推荐吧！！

Nice app, very personalizable and custom made to your own taste. You can add preset questions, fast answers; choose the chat style and you even have emoticons and (important) images upload. For someone who custom makes their products, having images upload in the chat is very important to choose materials and style of the upcoming personalized products with the customer. It is also very nice that it has a mobile app.

The customer service is very polite, and the interface is quite user-friendly, making it very suitable for beginners to use! And it's currently still free too.

The app was not only incredibly user-friendly, but it was also packed with amazing features that made my interaction with it smooth and enjoyable. But what really stood out to me was the exceptional customer service provided by Kyrie, one of the representatives for the app. Kyrie was not only incredibly helpful and knowledgeable, but also had a great sense of humor that made our interactions all the more enjoyable. Went above and beyond to ensure that I had a positive experience and patiently answered all of my questions. Overall, I would highly recommend this app to anyone.

it greatly optimizes the application from all points of view and Kyrie was very helpful and very quick to solve our problems.

TOP Support 1A !!! VERY GOOD SUPPORT. Thank You Super i am happy Schnelle Antworten, man muss nicht lange Warten.

Bis jetzt funktionierts einwandfrei. Support antwortet schnell und ist sehr hilfreich. Hatte schon viele verschiedene Live Chat versucht aber Best Chat ist im moment tatsächlich das beste.

超棒的聊天app！！完美符合我們使用上的需求，串接也非常順利。最重要的是，客服簡直就是小天使，超級有耐心，主動協助我設定上遇到的問題，甚至耐心聽取我關於本地語言使用上的建議。非常期待你們團隊後續的更新與進步，感謝你們：）

"I recently installed this chat app on my Shopify store and I'm extremely impressed with its features and functionality. The app has helped me provide quick and efficient support to my customers, which has led to increased customer satisfaction and sales. The interface is user-friendly and easy to navigate, making it a breeze to manage customer inquiries and orders. I highly recommend this app to any Shopify store owner looking to streamline their customer support and boost their sales. 5 stars!"

I recently started using BestChat Live Chat Chatbot and I am blown away by its functionality. As a business owner, it's important for me to have a chatbot that can provide seamless 1-to-1 customer service, especially for my customers who speak Chinese. BestChat offers a fully Chinese-operated backend that allows me to connect with my customers in simplified or traditional Chinese, making it easy for me to expand my business into new markets. One of the best things about BestChat is the real-time tracking of customer browsing behavior. It allows me to stay ahead of potential customer inquiries and have pre-set Q&A that can be easily customized. Plus, with the weekly data report, I can analyze my chatbot's performance and identify areas for improvement. The BestChat chatbot is also available on both PC and mobile devices, allowing me to be connected with my customers at all times, even when I'm not at my desk. The customizable chat window lets me brand it to match my website's aesthetics and provide a fun, interactive experience for my customers. I also appreciate the festive chat icons available during holiday seasons to add a personal touch to my website. Most importantly, I want to highlight the exceptional customer service provided by the BestChat team. When I encountered some issues with the plugin, the team was quick to respond and provided the necessary support to resolve the problem. Their friendly and helpful approach is greatly appreciated and speaks volumes about the company's dedication to their customers. Overall, I highly recommend BestChat Live Chat Chatbot to any business owner looking for a reliable and effective chatbot solution to improve customer engagement and increase conversions.

A very good app. It works perfectly in my store. It's design fits my needs perfectly. It brings a lot of orders to my store

Great app, i really recommend it! its really easy to work with. My store looks a lot better now, thank you

Excellent plugin with great website and UI. Good setup and very and easy to use for new businesses and stores.

Amazing support and functionality. It is an amazing app that can satisfy all your needs. Super rapid speed support!

Nice chat box app ,support multi communication method and allow you to track more detail of the visitor .Last but not least ,they have a helpful support team .

I like best chat app, it's so simple to use, easy to install, also got huge functional. It's a best free APP you can find for customer service. Thank you so much

Excellent chat bot application that is free to use and very user friendly to set it up. I just got it today for my store and everything seems to be working well ! The support team is also prompt to respond to any questions !

bestchat is one of the best communication app with your customers.already a few weeks and I am satisfied .something I would like the editor to add is the personalization of the icon and also adds additional features and if possible even paying keep this chatbot alive.

I love this app so much! I had another chat app installed first, but it didn't have an app for my iPhone. With this service I can also get notified on my iPhone and talk to potential customers when I'm away from the computer. Lots of easy-to-use customisations and features, plus it looks great. I wanted to leave a review because I'm also so impressed with how speedy and polite the customer service were to answer a question I had. Thank you!