Reviews for Back in Stock: Restock Alerts

Nexbelt

2021-05-28

United States

Been using this app for a few years and we like it. It allows us to recoupe potential lost sales. We're busy and the customer's busy and it's a great reminder without having to have someone go back and let the customers know the product is back in stock.

its one of those apps that you install once and it keeps working in the back without you ever having to do anything. perfect, is does what it supposed to and without any fuzz, can really recommend!

SewHungryhippie

2021-05-25

United States

Useful and worthy app. I'm just starting, but the app helps me recover a lot of sales I otherwise would have lost.

DO NOT USE. This app is open to abuse by allowing unauthenticated notifications to be raised against products: 1) Someone could falsely register interest in products resulting in stock purchases by the subscriber that do not represent demand 2) Someone could falsely register email addresses/email list resulting in spam complaints blocking of e-commerce store 3) Someone could falsely register product interest that results in your subscription level be unnecessarily increased to the next tier.

Back In Stock has been a seemles way of notifiying customers when items are back in stock. It literally requires zero effort on our end. They are also quick to respond when questions or issues arrise.

Just recently replaced a very old theme on our store but could not work out the integration, quickly dropped support a line, and they got back to me same day and did the integration there and then, great service that other apps could learn from.

Great app. Super fast support - took the time to understand my needs and found a great solution. These guys are awesome. Get this app.

This app didn't work for our store. Customer service was slow to respond to the issue, and responded by asking us to delete and re-install the app. We did that and it still didn't work. We again emailed customer support and never heard back. Will need to look for another solution.

We have been using Back In Stock for a couple of years now. We sell parts for motosports units, and customers were asking us all the time to let them know when we got something back in. This simple app provides the perfect way for customers to get notified without the hassle of us trying to keep track of our customer requests. A second bonus is that when you see a bunch of folks waiting on a specific item, you know you need to order some more. I highly recommend this product.

The Back in Stock app is the greatest thing since sliced bread. Outrageous return on such a small investment. Our results are off the charts. Highly recommend to everyone with a Shopify store!

Seamless. Great for both the customer and marketing. Set it and forget it and watch sales come in automatically when your product restocks.

It works very well for us. We often sell out quickly and then we get some back in return. Our customers can easily sign up on their sold out size to get notified if it will come back in stock. The app is easy to personalize and support is very good. We have used it for almost a year.

Works very well, fast customer support, BUT it doesn't support a multi-lingual site (if all languages are under one domain). Unfortunately....

Max and Neo

2021-04-16

United States

This app works fine but is priced wrong. It should be priced by number of emails vs a monthly limit. The way most stores will use it will hit the limit every month making the lowest plan worthless. When a product goes out of stock for us, it is out of stock for a month or two. We may not send an email for many months because a shipment hasn't arrived. However, once a container arrives a ton of products get back in stock, there are 500 people waiting and we always hit the email limit. So we can go 4 months paying $20 for no emails and then when we really need this app, it throttles us down and we can only send out 100 emails and need to pay more? It would be nice if we could just roll over our unused emails each month. We switched to a free back in stock app that is just as good and has no limits.

New to it and so far it's been q great experience. technical support response time was SUPER QUICK, helpful, and nice.

This app is exactly what I need to keep track of variation restock requests. The integration looks very professional and the support was stellar. I sent a few questions on a weekend, not expecting answers back until Monday, but got support back right away. Got me up & running & I am very happy with this app. Also, love supporting apps with great customer service. Impressed.

Back in Stock is invaluable to our business. It's easy to set up and always converts sales. A must-have for any business selling online.

ettitude

2021-04-06

Australia

Fantastic app and even better customer support! I work with multiple apps from our Shopify Stores and BackInStock is one of the most simple and painless apps we have. If you are thinking about getting this app for your store, I highly recommend it. We can clearly see the impact of this app on our daily sales whenever we restock an out of stock item.

Fantastic app, very easy to setup and use and takes all the work out of the process of notifying customers. Well worth the price.

Awesome app that helps us when we run out of stock. We feel like we haven't lost a customer forever, just until we receive the replacement stock. Then the orders come rushing in!

Great customer service and clear functionality. We have migrated both our shopfronts to this BiS app from another one. Highly recommend.

Been using this app for a few months on the free plan. Recently upgraded plan due to increased traffic which resulted to more email notifications produced and lead to more sales. Support has always been helpful and the simple app does exactly what it needs to do: immediately notify customers once item is back in stock!

The app is simple to use, and helped to incraese our sales. We recieve clear daily reports and teh support is wonderful - a very quick reply on every question, and a lot of assistant in defining and making custom changes to our needs!

The app worked pretty well, however, we didn't get enough to justify the monthly cost. Our theme has some out of stock functionality, so we will just use that. It is a little more manual, but not too much work for the number of stock out issues we have. The reason for the 1-star review is because when I uninstalled the app, there was still code in my them from "Back in Stock". This code prevented my theme's back in stock functionality from work, so now I have to go thru my code to figure out what is going on...

CuteDutch

2021-03-14

Netherlands

The app does what where looking for, the support is also good and quick. When you are looking for a back in stock app this is it.