Reviews for Back in Stock: Restock Alerts

I had an issue with the button not appearing on my website because the theme I selected wasn't listed with Back In Stock. After reaching out to their support team, I received a response quite quickly and they resolved the matter within a day. I appreciate their quick turnaround and communication. Special thanks to Jorge!

This is one of my favourite apps! It literally creates sales for me. Something out of stock? No problem. Back in Stock asks for the customer email to be notified when you update your inventory. when I asked for developer hep they were kind and super helpful.

This is a must have App. Easy to use, powerful to use. Have multiple sites with it and helped a lot to automate client notification when we restock. No more spread sheets or manual posts. Install in minutes and if need help, Customer Support is just Great !

I love the Outstanding Customer Service - quick reply and always happy to help. Back in Stock App works as expected. Only thing is the localization of E-Mail content

Very helpful team and support. They were able to provide me with step by step instructions on how to fix any problems.

I used this app to help me keep track of highly requested items. This app is amazing and the customer service is top tier

This is a great app and we appreciate the stellar customer service. It does what is advertised and is easy to navigate.

I absolutely LOVE this app it’s a game changer for adding sales and the customer service is excellent!

I think this app is great and works amazing, but I'm kind of bummed that I haven't really been able to get help from support.

Vanbase

2021-11-12

Canada

Very prompt and detailed help from the support team! I am happy that there is a functionality to notify customers when items are available for preorder.

Great app! Quick service. They respond in a short period of time. Highly recommend if you want to notify your customers about restock info via email.

Really solid app. It's easy to set up, easy to customize, and works extremely well. It completely eliminated the need to manually follow up with customers on back-ordered items and we like the weekly reports that tell us what people want the most.

This is a great app for us especially during the pandemic when we can't make all the skus we used to make. It allows our customers to be notified when the item is back and we have made over 10k in sales due to the notifcations, in the first 2 weeks of using the app.

Velocitek

2021-10-25

United States

Good app to notify customers about product availability. Especially helpful in today's shortage economy. And the Back In Stock team has great customer service!

A real straight forward app to notify your customer when you have things back in stock. Easy to use and the customer service is fantastic!

We've used the cheapest and second cheapest tiers. It's been great - it's easy for customers to sign up to get information when we're back in stock, the emails go out the second we get more stock in, and we've been able to easily capture most of those sales.

Great app and wonderful support when needing assistance on customizing the widget to match the look and feel or to help with features of the product!

This app is great for online stores that want back in stock notifications, everything works perfectly. I don't have to think about sending notifications to my customers which is very convenient. Customer service is also quick and very helpful!

I needed help adding it to my store and the specialists added it to my store quickly. I recomment this app

Great service when it comes to integration. The team is very responsive to our requests and very efficient.

Absolutely amazing! it works really good and your revenue goes up! Customer team is really quick to resolve all kind of problems!

This app is priceless for automating sales leads and I can't speak highly enough of their customer service. We changed themes and needed help activating the [Email when Back in Stock] CTA into the new theme. Petra was quick to respond and even gave me the opportunity to provide feedback on the placement and position of CTA (this type of engagement and personalisation is an awesome experience). The adjustments were made and the feature live immediately. Super impressed, thanks Petra, really appreciated the speedy and helpful support :)

I'm using this app at the moment and it's really great. So much ease being able to just leave it to back in stock to alert the customers when items are returned and then available for new customers, and it means more revenue as people really did want to get those products.

App has done beautifully for me but I have an issue with a Shopify update on my theme that now shows the customer the 'tag' "bis-hidden" for this app. App support can't fix it. And Shopify referred me to the app support as they can't fix it. So I am shopping for a new back in stock app. Keep an eye on your search boxes on the front end for this issue as it is confusing to customers.

We had some issues installing the app at first, but with the very kind help of the support team, the widget got installed manually for us. Extra + Points for that. Awesome functionality as well! Can recommend.