Reviews for Back in Stock: Restock Alerts

Already started converting sales by adding this app to our pet store www.direct4pet.co.uk Thanks :-)

Vintage Vibe

2021-09-10

United States

Top notch support, we needed to make some custom integration to our theme and James from the support team knew exactly what needed to be done to achieve the desired results. Highly recommend this app to anyone looking for back in stock notifications.

It is a great resource to allow us to gauge demand for any product that is out of stock. Customer support is incredibly helpful as well!

Awesome customer service. Answered within 10sec and solved my issues within 40sec. Best "back in stock" app on the market.

I use this app for when a sneaker (size) is out of stock. Received the best support I’ve gotten so far from a Shopify app! Super quick response and they made the perfect adjustments. I was expecting an how to link, but they went the extra mile and adjusted everything to my template!

We have used Back in Stock for years and it is one of the most cost effective and best supported apps in the Shopify App Store. I would not hesitate to recommend this app to anyone. You will get results. David Stokes, Owner Pacific Northwest Gifts

Very helpful app! Straight to the point, and delivers exactly what's needed. Their support is very responsive as well.

Customer service is very not helpful. Don't use that app. The app look very unprofessionnel on the website.

This is a great app for notifying customers when items come back into stock. This has reduced the workload for our Customer Service Team, and given the customers a way to be notified when their item is back. This has consistently driven revenue, and provided insight to our buying team as far as which products are most popular. It's easy to pull data from the app to see which products are most requested, and which products drive the most revenue when they're restocked.

Does exactly what it's supposed to, easy to implement and customize and for customers to figure out!

This is exactly what my website was lacking, and has removed need of me taking down customer requests myself, freeing up time. I've had some trouble with the buttons after changing themes but have been working it out with some support from Back in Stock staff.

Easy to install and great functionality. Everything works smooth and its easy for customers to sign up for notifications.

The app is great to collect emails as soon as an item runs out of stock. Easy setup, even with our customized theme, and when we get new stock we're able to keep up momentum. Perfect solution!

A simple-to-use app that does exactly what it says and most importantly, it generates actual revenue. Support from their Customer Success Service is AMAAAZING. We needed a few hundred emails to be uploaded and they were very super speedy in helping us to do that in 1-2 days. The only thing that I would suggest to improve on this app is that it'll be great if there is a customised email builder so that we can drag and drop blocks to edit the email. Otherwise, it's all good!

Some useful functionality missing, but otherwise an excellent app with excellent customer service. Would definitely recommend this app. :)

essential for managing our ever-changing stock situation- also great for forecasting demand for items! Would be overwhelmed with email if we didn’t have it!!

Petra is very helpful. She was able to integrate the script into our team and it works great. just the way we like it! We ended up adding it to our second store. The only request we have is to have a more customisable back in stock form.

This app was easy to install - so easy that I thought I was missing something, but I wasn't! Petra on their support team helped me out quickly and easily. I have very low quantities on most things in my shop so this app is going to be very helpful. I also appreciate the free plan! Thank you so much!!

Great app. Simple & effective. I had to install in a hurry due to some high sales on my site. The support team were friendly, super fast and efficient. Would highly recommend.

Eighth Generation

2021-06-11

United States

The app has been really great in recovering what could have been lost sales. The staff was helpful when it came to integrating the app.

(Updated) After discussing further with the app developers they will open up for the possibility to manage to downgrade the account on your own. (Original) The app does its job and we are very satisfied with the app as long as we can stock up and therefore have the benefit of informing our customers that several products have been stocked up. However, it is not easy to switch from a paid version to a free version during the months when we do not benefit from the app. As a result, we have to pay for the app during the months that we do not benefit from it. The only way to downgrade to the free version again is by contacting them. They should have the opportunity to downgrade the app themselves via their "Billing" page.

Fair price, great features, and responsive support. Highly recommend for any Shopify store, large or small.

Simple and effective app for taking back and delivering in stock notifications. Price is appropriate as well.

App is easy to set up and it allows customers to subscribe to notifications for products that are currently out of stock. To develop the app further, it would be great to add a feature, that would allow sending a notification for "replacement product" (e.g. product size has changed a little bit and the new product has a different SKU, but it is still "the same product").

Works perfectly fine and as we needed some customization for our new theme Petra offered perfect help in an amazing and friendly manner. Thanks!!