Reviews for BSS: B2B Wholesale Solution

First thing to say is the team support, exellent work to June Nguyen - my representative. See keep me in touch very well. And for the app, this is the B2B app that we need. B2B/Wholesale Solution app is excellent for stores targeting B2B & B2C customers. B2B/Wholesale app is customizable with fast and dedicated support. I promise you that you will not be disappointed when working with the BSS Commerce team. There is some incompatibility that we are facing with the collection pages and product pages but the team has done an amazing job on these pages. Big thank to dev Anh Duc Tran and Bui Thanh Phong who quickly solved the problem. I have problem with the Order Limits warning from our side but June Nguyen and the team has provide a great alternative solution for us. Good job!

excellent technical support, quickly they were able to solve optimization problems on our e-commerce. Always available to answer our questions, this app is recommended!

Firstly the support is really great. Jena Nguyen in particular has been very helpful in assisting us with our B2B-setup. She is very thoughtful with great attention to detail. We have been able to resolve all our queries so far and the response from the support team has been quick! The app itself is easy to use and understand. I recommend this solution to any business wanting to build their site with B2B functionality while not being able to afford the Shopify Plus plan.

Joy Nguyen and the technicians Hoang Van Luan, Nguyen Quoc Cuong, Trinh Viet Anh made an outstanding job at ironing out the flaws after my initial installation. There was a few theme related, a few caused by me and a few others on the way but they made sure to help me fix all of them in a timely manner and even help me integrate with one of their other apps. The functions are great when its up and running so thank you for having the best support team to make sure it gets up and running!

I recently added the app to my store and needed assistance getting it to work properly. Many thanks to Emma C and Hoang Van Luan, the tech. I submitted a support ticket, and I received an immediate response! They both made certain that all of the features required for my website were installed and functioning properly. I created a Price List per Customer, and Emma was a huge help with the initial setup. The tech guy assisted in the installation of custom prices on all pages, including a Wishlist page rendered by a third-party app. This is useful if you have products that are only available to certain customers, such as wholesale versus regular. Many additional features, such as the shipping rate, I intend to use in the future. I can exclude clients with business courier accounts from shipping fees so that I can charge the appropriate amount to customers with business courier accounts. Overall, both the app and the assistance I received from Emma and Hoang Van Luan were excellent. I'm not sure where I'd be if it weren't for them! Excellent overall experience.

BSS Commerce is a very good company if you need a working app. We had a lot of changes to the wholesale solution app so that it fits our needs and legal requirements. Emma and her technician Nguyen Thanh Phong did a very good job. They even worked some overtime to make the app work. Emma and Nguyen implemented all changes very quickly according to our wishes. We have also installed another app - Product Options from BSS Commerce. Emma and her team are also working at the moment to make everything possible so that both apps are working perfectly togheter. Emma also replies very quickly to all of my questions an explaines things very well, too. We are really satisfied and excited to see the result of the both apps in the end. Currently we cannot report any negative points. Many thanks to Emma and Nguyen for their help and work.

Thank you to Emma and the technicians (Nguyen Ngoc Hai and Trinh Viet Anh) for addressing our website issues. Very easy to contact Emma via email, and they acted quickly to get the website working properly. Many thanks.

The app seems excellent. I am not a tech person and Joy and Nguyen Trung Dong have been very helpful in setting up the app. Thanks!

They are very helpful and solve the problem very quick. I wrote them the problems that I was having through email and they responded to it the same day and solved the problems the next day.

Joy Nguyen und Dao van Phu haben mir bei meinen Problemen sehr weitergeholfen. Zunächst sollte ich den Code meines Shops ändern. Ich habe keine Erfahrung in diesem Bereich und habe mich daher an den Service gewandt. Es kam eine schnelle Rückmeldung und mein Problem wurde von Joy und Dao einwandfrei gelöst. Danach hatte ich noch weitere Fragen die mir sofort beantwortet wurden. Auch die Kommunikation war sehr gut! Ich habe immer eine Antwort in Deutsch zurückbekommen und alles war immer sehr nachvollziehbar. Wenn ich ein Problem habe werde ich mich auch in Zukunft immer bei Joy und Dao melden.

The application is easy to use, had issues with installation of prices but Jolie Nguyen and Hoang Van Luan helped us with the fixes and quickly fixed the problem. Excellent customer services with a talented developer team

Joy Nguyen and Nguyen Van Duc have once again been very helpful to me in answering my questions. I was a little lost as to some of the capabilities and limits of the application. I had specific and simple question about how registrations worked on the lock and login and b2b registration application and forms. They answered my questions promptly, accurately, and directed me to the location in their documentation where I could find the information again in the future as well as other related inquiries (which I promptly used later that day to answer another question).

I had a fantastic experience with this app, and I couldn't be more grateful for the amazing support I received. Nguyen Quoc Cuong was incredibly helpful and efficient, and he resolved my customization request in no time. The level of customer service was outstanding, and I'm so glad that I chose this app. I would also like to thank Jena Nguyen and Pham Dinh Hai for their assistance. Overall, I highly recommend this app to anyone looking for top-notch support and excellent functionality.

Great Support! Emma helped us with questions regarding technical or functional issues. The app works very robustly. We haven't had any outages or annoying bugs that leads to a loss of revenue. Instead, we can rely on this app. We are also using the "Hide Prices"-App as an excellent complement to this app special thanks to Emma and the technicians Nguyen Tien Hau, Dao Van Phu and Cao Xuan Cuong Thanks a lot!

Excellent service Emma and Lê Trung Đông was amazing, helped getting the plugin to work, and did it fast and professional

BSS has been very helpful getting me up and running with my site’s backend features. I was skeptical at first that they would be able to handle my requests and questions but Emma, Hoang, and Nguyen have come to my rescue numerous times. My business needs certain UI/UX requirements to help our customers navigate our site. Things like Net Terms and quick ordering have to be integrated in our site because we only sell to wholesale customers. These guys have been spot on answering all of my questions and helping me get my site up and running. Since it’s a huge part of what my business requires to operate effectively Emma, Hoang, and Nguyen all understand how important it is that I get these requirements done in a timely manner. Each time I send over questions or changes I need made they always respond with a plucky can do attitude and as a first timer to Shopify Apps I have been thrilled with the service they have given me so far.

Perfect b2b solution! We migrated from Wordpress to Shopify and this app helped us rebuild our b2b goals on our new website perfectly. Everything is possible and the customer support is outstanding. Also, I needed some extra customization and there are always very quick to reply and to install these extra requirements without any problem. I think if only some of their different apps 'b2b/wholesale solution', 'b2b login, lock & hide price' & 'b2b portals/net terms' would be in 1 app, that would be even more convenient! Thank you Bui Thanh Phong, Le Trung Dong, Nguyen Van Duc (technical guys) and Jonas (support agent)! Would definitely recommend!

Thank you Emma for your support ! Your answer and indeas were accurate, meaningful and fast ! Happy to work with you

I recently had some trouble with how this app interacted with my site. I contacted their customer service team and was blown away! Not only were they extremely helpful and knowledgeable about the product, but they were also able to help me resolve the issue in a timely manner. The two individuals I spoke with, Jennie and Nguyen Van Luan, were truly a pleasure to work with. They answered all of my questions. They even recoded my registration form to better fit my website theme. I'm extremely satisfied with the service provided by BSS. They've gone above and beyond to ensure that their customers are taken care of and have the best experience possible. I highly recommend them to anyone looking for a reliable and efficient B2B app that can do almost anything Shopify plus can do for a fraction of the cost.

Thanks a lot to June Nguyen and your dev Anh Duc Tran! I needed some assistance with the features and some styling and got a very quick response. They solved my issues right away. Generally I am very very happy with the app itself and of course very happy with the customer service I recieved from June and Anh. The features in the app is better than expected. They have thought of every little detail. I am very impressed. I highly recommend the app.

Quick service, comprehensive team that resolved my issue easily! The team had to style a form for me and they did it in a business day.

Pricing rules not available at variant level. App can not increment or decrement the prices of variant skus independently, they are all tie up with parent.

Ich habe vor kurzem begonnen, die B2B/Wholesale Solution-App im Shopify App Store zu verwenden, um bestimmten Kunden in meinem Shop Großhandelspreise anzubieten, und ich muss sagen, dass ich von der Funktionalität und dem Kundensupport der App äußerst beeindruckt bin. Eine der Funktionen, die ich sehr schätze, ist die Steueranzeigefunktion, mit der ich meine Großhandelskunden ganz einfach von der Mehrwertsteuer befreien kann. Dadurch habe ich viel Zeit und Ärger gespart, und ich weiß, dass meine Kunden die genaue Preisgestaltung zu schätzen wissen. Aber was diese App wirklich auszeichnet, ist der Kundensupport. June Nguyen, meine Unterstützerin, war während des gesamten Prozesses unglaublich hilfreich. Sie ist immer verfügbar, um meine Fragen zu beantworten und alle auftretenden Probleme zu lösen. Die Techniker Cuong Nguyen Quoc und Dong Le Trung sind ebenfalls großartig. Sie sind immer zur Stelle, um bei allen auftretenden technischen Problemen zu helfen, und sie kennen sich mit der Funktionalität der App sehr gut aus. Der einzige Bereich, in dem sich die App meiner Meinung nach verbessern könnte, ist die Leistung von JSS (JavaScript Services). Obwohl es kein großes Problem ist, habe ich festgestellt, dass die App auf dem Server etwas schwer sein kann, was die Ladezeiten der Seiten verlangsamen kann. Wenn das Team einen Weg finden könnte, das JSS zu optimieren und etwas leichter zu machen, wäre das eine große Verbesserung. Ehrlich gesagt kann ich die B2B/Wholesale Solution App jedem wärmstens empfehlen, der nach einer zuverlässigen und funktionsreichen Lösung für Großhandelspreise sucht. Mit exzellentem Kundensupport und einer Vielzahl nützlicher Funktionen ist es definitiv eine der besten Apps im Shopify App Store.

Big thank you to Emma C and the tech Hoang Van Luan, I recently upgraded my theme and needed some assitance in getting the app to work correctly. I made a support ticket and received a response very quick! They both ensured that all of the features needed for my website were installed and worked correctly. The Tax Incl/Excl Display, Wholesale Registration, Custom Pricing & Order Limits all allow me to run my website efficiently. Order Limits is great for limiting the amount of products a customer can purchase or for creating a minimum order. I also found that in my use case I set a list of products to “Maximum Order Amount = 0” and apply to specific customer tags. This way I can limit certain customers from being able to purchase certain products. Which is great if you have products only available to specific customers e.g. wholesale vs normal. There are plenty of other features I see myself using in the future such as the shipping rate. So I can exclude customers with business courier account from shipping fees allowing them to be charged the exact amount to there account. Overall I am very happy with the app itself and the customer support I received from Emma and Hoang. If it weren’t for them I don’t know where I’d be! Amazing overall service.