Reviews for BSS: B2B Wholesale Solution

It's an excellent APP that fully meets our needs. The customer service support is very prompt, and we highly recommend it.

We are using the suite of B2B apps from BSS Commerce over 3 different businesses. Using the one app business for a number of apps means everything fits together seamlessly and we can work with one external team for support - and they know our business! On our website, we have both B2B and B2C capability - the BSS apps means we can provide the best service and experience to our customers and the website adapts dynamically depending on their account. We offer multiple pricing levels and different product ranges for different customers and the website ensures the correct price and product selection is shown to our different customer segments. Highly recommend the apps and the team!

Amazing service and customer support. They programmed everything for me. I highly recommend it to every business doing B2B

One of the best supports I have ever talked to. Clear information Screenshots Screen recordings Meetings explaining Thanks Jennie!

Such a fantastic team. Emma, and her technicians Hau and Cuong were so quick to integrate the app into our store. We have worked with some other apps for wholesale and encountered many issues, but after a day of signing up, we have a perfectly functioning registration form and wholesale set up. Thank you so much for your support (I am sure I will be in touch again at some point!).

The support provided by June was excellent. Scheduling was not easy between Vietnam and East Coast US, but June worked with me to find a time that worked for both of us, and once she got the problem she worked it through to a satisfactory conclusion.

Excellent app. Excellent customer service. We had been using another slightly cheaper app, which did not work on all browsers, switched to B2B and after a little support, everything is great. Lots of features. Worth the extra!

We've only recently started using the app but support so far has been fantastic. Joy and team have solved the issues we were having quickly & effectively. All while being very friendly and polite. Thumbs up!

B2B/Wholesale Solution is a such a great app for a lot of solutions. Fast communication, great support and a lot of features.

Very professional and responsive customer service. I had some issues to set it up and they are really patient and helpful in setting it up for us. I would highly recommend this app. Joy is a life safer!

I was able to easily set up a wholesale order form with a little help from customer service. They were responsive and it is all working exactly as I would like!

The support from Jena was and is very fast and easy. They are professional and supportive even if there needs to be any customizations.

Very helpful support. Recommend it highly and it is really easy to use and implement. Very good overall!

great app and professional team support, problems solve fast! I will pay for it, and I will recommend this to my friends

Changing from using a previous wholesale app, the functionality of this app is something we are really looking forward to providing a great experience for our customers. The help and response to question in getting this changed over and set up has been first class.

We decided to use the B2B/Wholesale Solution App for our Shopify store to meet our client's specific requirements. Our client needed the ability to sell to B2B customers with different pricing and exclude VAT charges for them. This app fulfilled all the necessary criteria our client was seeking. Additionally, for the registration form, our client wanted B2B users to provide a valid EU VAT number along with other mandatory fields. Thanks to this app, we were able to effectively utilize the same Shopify store for both B2C and B2B customers. However, we did encounter some issues during the setup process, which led us to reach out to the app's support team. We were pleasantly surprised by their exceptional responsiveness and prompt assistance. The support provided by this app's team was truly fantastic.

Wij zijn nog maar net begonnen als B2B shop, hebben de support van de app al een aantal keren moeten raadplegen, maar telkens heel snel antwoord. Wij zijn heel tevreden van de customer support en van de app.

Perfect support, we only need a small part of this plugin and for this reason its little bit more pricey. But I have not found an alternative, so Im giving 5 stars

best experience. Had issue with some features and they have solved each and every request i asked.

I wanted to share my incredible experience with the B2B/Wholesale Solution app and its exceptional support team. The app's features have transformed my business, allowing me to offer me multiple setups to my wholesale customers. The support team has been incredibly responsive and knowledgeable, going above and beyond to assist me every step of the way. The user-friendly interface and seamless integration with Shopify make managing my B2B operations effortless. I highly recommend the B2B Commerce app to any business seeking success in the B2B space. Thank you to the entire team for their outstanding work!

B2B/Wholesale app is a great app to use for you wholesale store setup. Very easy to use. Support has always been helpful and very accommodating even with special requests. Highly recommended.

I like this app very much. Emma can respond and solve the problems I raise in the first time. Although there are some troubles, she can remain professional and patient, which is great.

We used this app in combination with their B2B Portal/Net Terms app, to create a vendor portal store. The app is simple to use and it worked great! Some features we had to get custom-made and coded by the BSS team due to our specific use case. These customizations would only take a few days and the team outlined the entire build process before starting. The customer service is AMAZING, their team is extremely helpful and attentive to whatever issue you are experiencing and it gave us confidence in using their solutions. I would recommend this app and the B2B Portal/Net Terms app.

June was very helpful and answered all my questions. The app is good to use and support is good. Many thanks