Reviews for B2B Wholesale Hub

Really like how you can price your products based on customer tags. Prices can be discounted by percent or exact prices. The downside is that you can only use unlimited percentage based discount codes at check out-- no one-time use only or value based discount codes. The App support was helpful with setting me up for the different features available and answering my questions.

I use this app to help me add custom prices. I was having an issue with some prices not syncing to our web pages, so Kay was able to bring this matter to the technically team quickly and the issue was resolved swiftly also. I found them very helpful.

This app is very easy to use and does exactly what's promised. Also, their customer service is top notch. We were running an older version of the app which caused a bug on the website. Their team was super responsive, kept us up to date on their investigation of the issue, and then implemented a custom change to the code to get the app working again.

Great app to show wholesale prices to specific customer groups. It is also the only wholesale app we found that works with the Shopify POS. The setup is easy and if something doesn't work right away the support is great and very responsive.

This app is exactly what I was looking for to provide my wholesale accounts with an easy system to re-order products. The customer service is 100%! James went above and beyond to help me with multiple things I had questions about. I HIGHLY recommend using this app if your looking to make things 10x easier for your wholesale accounts!

This app is awesome, it's exactly what I was looking for to provide discounts for some customers, as well I can create costume prices for certain customers. Additionally, the customer service is 100% if there are any issues they will help you and make sure it's getting fixed asap. I HIGHLY recommend using this app if your looking to make things 10x easier for your wholesale accounts, it's worth the price.

Awesome app. I have been able to provide our retail customers, dealers, and pro customers a way to shop on one theme which in the end saves us time and money. The customer service is outstanding.

This app has helped our wholesale needs, the customer service is quick and reliable, and would recommend it.

Doctor Panush

2021-04-09

Spain

We needed an app to offer wholesale discounts, easy to use, and we have found it! It offers more than we need at the moment but there are a whole of possibilities on there. I would also like to highlight the customer service. We asked for a few changes and the response was awesome. Fantastic attention!

So far working with Pixel Union has been great. Travis and Patrick have been very responsive and helpful in getting us set up to use the Wholesale App. We are refocusing our site to prioritize our Wholesale customers and this App seems to have everything we need. We are just waiting to install some of the additional features like Custom Pricing so we can start using it. I'll write another review when we test everything out!

Awesome function and perfect support. Really easy setup. Highly recommended to new users with tier price

We have been using this app for 2-3 years and so far we never have issues. Recently we ran into something that could very well be shopify related and not an issue with the app. Just to confirm there weren't issues we contacted wholesale app with our issues and they responded rather quickly (twice in one day). They looked into the issue for us and assured its most likely a random issue with shopify not always working correctly or user error on the customers end. Out of 11,000 customers, we are having issues with maybe 4 so this is most likely not a wholesale app issue. Great customer service either way.

We love using this app and appreciate the amazing customer service from Pixel! Personally, I have used wholesale for several stores and have always had a great experience

We use this app to run our wholesale business through our store. Works great and has lots of flexibility on pricing. We really like the quick order page as well.

The app does exactly what we want it to. We had a few hiccups when Shopify updated their security, but the customer service was great and addressed every issue promptly. Would highly recommend.

The support has been great! It's been quick and helpful. The app also works as it says which is great too.

This app is amazing and does everything that we want for our wholesale customers. The help and support are the best we have ever experienced. Would highly recommend to anybody

Probably the worst app you will find with super expensive add ons. I have bought the custom prices ad on for 99$ but the app is not working fine and prices are not reflecting on the website so i raised the issue with the support and the support took several days to address the issue and find out the issue . Also there are many basic issues with the app such as it doesnt display any error if your file is having any issue . There is no status update available as well. So you can wait whole day in dark hoping that your file will be uploaded . We asked the support to upload our file from there end but then too they wasted many days to do the same and still its not done.

After digging into my website I realized I was having some issues with the app. The Wholesale Club team worked relentlessly to guide me along then ultimately make the necessary fixes to get me in business. Thank You!

using this app over 1 year. Love it and makes it easy for my wholesale customers to see WS prices. Also great to organize my ws vs retail customers . Support is very good and responsive by developers

We got this app to make our different wholesale pricing tiers work more efficiently and have volume discounts apply automatically. We were previously using Bold's Pricing app but it didn't work with Facebook or Instagram so we cou'dn't sell there without seeing wonky prices which was something we really wanted to be able to do. Wholesale Club works smoothly with all socials. We had a couple hiccups in the beginning bc of our Shopify theme but they were able to help us out. Just be aware that before you publish your shop with the app, make sure everything is working bc their support takes about 24 hours to get back to you. Their customer service was great though and we highly recommend this app for all of your wholesale pricing needs!

Very good app, works great with POS and draft orders too. Also allow me to do separate discount based on the product, very usable when using different wholesale discounts.

I have received excellent help from Paige and the team at Pixel Union Support - it's been super speedy, clear, and exactly what my business and I were looking for! Thank you SO much!

Rob and Paige have been a great help with the installation and usage of this app. Very happy with the prompt customer service and functionality of the app. Thanks! Edit to add: Needed further support with some functionality issues relating to how WC worked with our custom theme. They've been super helpful and attended to any issues very promptly and resolved all issues. Thanks again!

This app has been awesome to allow my wholesale customers to check out with NET30 payments and shop around a different store than my D2C customers. I use this app with most of its add ons to create a shop completely personalized to my wholesale buyers. I recommend using this app with the Locksmith app as well so that you can hide wholesale products from D2C and hide online products from Wholesale buyers. Great app and awesome support when you want customized code so that it looks a specific way! We had them hide the normal checkout button from wholesale customers so that all orders are created as a draft order in Shopify. HIGHLY recommend!