Reviews for Avada Email Marketing

Lucy was exceptional and very knowledgeable of her products and how to lead me and assist me tonight. She answered every question I had and helped me through the process. I have never had a chat room support person that assisted me. So pleasant to work with. A true support person. She is a ROCK STAR!

I just started using the app and possibly too early to rate but within my first hour of using the app I think I will continue on this app. I am finding it very useful and the biggest thing for me has been the live chat. Liz from live chat came to my rescue while I was trying to enable first campaign and she was super helpful and guided me through steps. I have not come across such levels of service with any other app and Liz .....you were great and I wish everyone else can offer support like you did.

I recommend this lady she helped me so much l think you guys should talk to her she is the best go check her out

This app is exactly what i was looking for to email customers about their product experience and also welcome emails for new customers - Customer service is on point! nothing bad to say about this company. i will defiantly be upgrading my free plan to increase my contact list from 500 which is still plenty for a small business. Very happy customer here!

Support from Lucy was amazing! Regarding the app though, my contact list had gone over 500 and so welcome emails had stopped sending. I've found out that this has been going on for about 6 weeks - it would have been good if I'd been notified of this as it has no doubt lost me sales.

I use this app and it makes my shop grow more sales than I expected .... I am very thankful of the customer support name RAINY because she guides me all the way to make it work much better... Thank you so much Rainy ......

Thank you for the great customer service, and I especially thank Sister Rainy, her style was great and she solved some of my problems

It is awesome. Try it out for yourself and you'll know what good services are supposed to be. Really Rainy!

Good apps with a lot of option, especially SMS good support by Lucy to setup the app, quick and efficient

Super service à la clientèle de Lucy ! Elle m'a aidé à régler un problème rapidement ! Merci pour le service !

This app is awesome. Especially for newbies like me. you get so much on the free plan which I am starting on as i am yet to launch my store but can see this app helping me with building my customer base in the near future. Also the customer service is on point. very helpful and quick replies.

Excellent support, quick, patient, and professional. The app provides a lot of possibilities for email marketing and beyond. I do recommend

I switched over to this app from Mailchimp and it already is exceeding my expectations just with the outstanding customer service from Lucy. I was guided with the conversion and whole setup. At 11pm at night. The templates are gorgeous and easy to edit, so professional and marketable. The integration of my contacts took 60 seconds and the integration to my Shopify shop looks great. Outstanding.

Great app especially because of the customer service, who got our free plan 15k emails /month. Avada company rocks in all apps they offer in Shopify.

Very good customer service that listens and offers solutions! We are also delighted with the templates presented in the application, easy to use and effective

Jasmine from Customer Service was great and answered my questions so quickly. I would definitely refer this service!

I really appreciate your customer service it is the best service ever received as a merchant from a third-party app. Lucy, thanks for all your kind and willingness to support setting up all functions by yourself personally. I want to ask for more help from your customer service in the future as well.

Lucy has great communication silks from AVA. I haven't used the full app yet on shopify and just started and has live agent right there to help you. Excellent.

Seems really well for my business. Jasmine was really kind to help me. Thanks for all tools that you have

Support nhanh, app sử dụng tốt, đầy đủ tính năng của email marketing, lên campaign dễ dàng và tiện lợi

good features even on the free plan, and the team is very helpful and quick everything is running smoothly so far im thankful for the developers and for support agent

I asked for help on a Sunday. Lucy was there immediately. She was able to offer me a solution that I could implement. An adjustment had to be made by a technician, to whom she immediately assigned my problem (popup too big on the page). I am completely satisfied.

Fantástico, todo genial. Muy buena ayuda, me han ayudado mucho para el tema de la configuración. Lo recomiendo. Liz fue muy agradable y servicial

The team is very friendly and helpful. They have answered all of my questions in a professional manner. The app has many functionalities and seems to be working well.

The cleanest and best designed pop-up app I have found for Shopify. Easy to set up. Exactly what I need.