Valethy
2021-12-28
Argentina
10 de 10, me fue excelente, un soporte increible, especialmente jasmine muy atenta, recomiendo esta app muchisimo! si quieren un buen email marketing avada es lo que necesitan
LustDiva LLC
2021-12-28
United States
I have been struggling and trying various sources and researching alternatives to automated email marketing. I have been with Ava Email Marking give or take a month. I would absolutely recommend this business to other colleagues. Honestly, which is hard to find with businesses these days. You get 2 critical things for the price of one. So, it’s a win in my book. You get a very detailed, strategic paths laid out in front of those much better than I currently am coming from only being a brick-and-mortar store owner to an online owner trying it out. So, if you can get their easily laid out plan’s setup and optimal to your exact specifications without much ease it’s a win. If you're like me and very new online. I know that there is always a live agent (not a bot) standing by to assist any situation I may encounter small or big. I'm leaving this review because of one of their employee’s named Daisy was exceptionally pleasant but if youve been in business long enough thats just common practice. So, your second win, while speaking on my encounter with Daisy was not only down to earth and didnt rush or try to upsell me on junk like companies are trying to do way too much today. I think I felt more relived not in just getting help instantly as we walked through every step. I think I was more relieved seeing a company have the eyes, or the proper commitment to its customers. s I felt like Daisy took my issue personally as if it was her own and would not stop until we got an outstanding resolution to my issue. I own several companies, none online until now and it’s a new world. But I support all my employees at every business regardless of their level of position. Myself, and my team have made it a major goal to give a lot back into our employees instead of only focusing strictly on the customers. The result we get on roughly 87% average from our employees’ commitment within each company is very similar to what Daisy displayed today while helping me. My apologies for the long read, but it’s hard to find good employees for us business owners, but it’s also hard to find good employers that back their employees like family. It’s a dying breed unfortunately which is why I felt it was worth what little time I must post this review as a breath of fresh air out there still. If you use this app, I can guarantee you'll get help on those two fronts that I received this morning. I hope this helps someone along the way. Thanks for your time & Good Luck!!
Canva-ville
2021-12-27
Egypt
The customer support is great. Candace was really helpful and understanding. The sign-up form was easy to build. Love it <3
Your Modern Home
2021-12-27
United Kingdom
Very good app and simple to learn. When asking on live chat Lucy was very helpful in understanding conditions on creating workflows
Pleiadesco
2021-12-26
Brazil
I'm enjoying what I've seen so far. As I am starting this business, I do not have experience in online marketing and I will enlist Avada's help.
Pong Shooter
2021-12-26
South Africa
Good customer support from Liz. Very quick response time and keeps you up to date on matters. Still waiting to test certain features on the trail version.
Vaguitos co.
2021-12-24
United States
Well organized & structured. Instructions & help are always at hand. Support is great. Rainy rocks at support.
Adelaide School of Woodwork
2021-12-24
Australia
Great customer service from Candace & daisy. Great app with lots of flexibility. Integration with shopify is pretty good. and a budget friendly app.
bluelife1113
2021-12-22
China
Candace solved the problem very quickly and patiently. It's great!Thank you very much~~~~~~~~~~~~~~~
Seattle Gold Grillz
2021-12-21
United States
Rainy contacted me One minute after downloading the app and added me on WhatsApp so she can give me awesome communication and support. She’s helping me set up the common workflows that generally do a good ROI. Not to put any company down but I definitely Would refer Avada over Omni send any day!
Bows & Dinosaurs
2021-12-21
Greece
I needed help twice on my newsletter setup. Both times, the support was really quick, like within seconds! Today Daisy helped me once again on a task I struggled with. She was so kind and helpful, she resolved my issue herself without giving me confusing instructions! Totally recommend AVADA
Motioncare
2021-12-21
United Kingdom
Daisy helped with the domain verification process (as I ran into a small issue). All nice an smooth. App looks to be what I need for my store and setup so far seems good.
Lucerox
2021-12-20
Morocco
I have used a lot of sms apps and this is the best sms app i found so far, They have all the options you need, i recommend
UltimeDeals
2021-12-19
United States
The best SMS application, the price is cheap compared to other applications and customer service very fast with rainy
Tuxers
2021-12-19
Denmark
We use AVADA for welcome email automation. It's an awsome app for email automation. I like that you can set up 1 automation for free to try it out or if you just need 1 you can stay free. Thanks to Cadance, Liz and Rainy from the support team - very helpfull.
MARCO VISCONTI
2021-12-18
Hong Kong SAR
i'm using the app for email marketing, the interface is easy to use, customer service is very helpful
MyOnlineBargains.com
2021-12-17
United States
Great app to have. The staff at Avada is extremely supportive of the product and are there for you. I had Jasmine help me out on setting up everything from popup, return workflow, abandon cart campaign , and setting everything to best practice. So Jasmine you get 2 thumbs and five stars. Thank you so much for all the help. Avada is the best marketing app for Shopify stores :)
Wholesale With Kita
2021-12-17
United States
After have difficulty editing the context of the templates with my Apple product I decided to try my Asus computer and IT WORKED and I am so HAPPY. Jasmine also assisted me with a few other things and made some recommendations for the future and I want to say thank you AVA for having people on your team that care.
Nanzbee
2021-12-17
Kuwait
Very wonderful and very useful application and contains many important things in our work. Special thanks For Liz for the amazing & fast support with me. appreciate your help.
Genesis
2021-12-16
United States
The people are so helpful I had Jasmine and Daisy help me with a number of issues. They were so helpful and patient in walking me through it and going above and beyond to make sure I felt comfortable navigating this app. They need a raise ASAP.
D1Fitness
2021-12-16
Brazil
Just perfect support, a hug to Jasmine who provides me with excellent support. She is quick and always very attentive.
World Clothing
2021-12-15
South Africa
Awesome. Daisy from Avada assistance is always quick and to the point. He helped set up my SEO Analysis spent more than 40mins with me. Keep up the good work. Thanks for your support.
Bede Merchandise
2021-12-15
Canada
Candace patiently helped me set up my promotion code on my email. I couldn’t have done it without her patiently waiting for me to follow her directions. I even had to switch computers and she still tracked me down. I’m sure all your staff is competent, but next time and there will be a next time, I hope I get her!
Paul Daniel
2021-12-15
Australia
Lots of great functionality for email marketing and easy to use. Excellent online support from Daisy!
Season of Dawn
2021-12-15
Singapore
Daisy have been super helpful and prompt w my queries and issues I have encounter thru out. She's attentive and initiative! Thank you Diasy! You are a gem!