schnullibag
2023-08-24
Germany
Very good and quick help from Lydia. She helped me testing my Email Marketing Workflows and solved an issue for me.
Travilla
2023-08-24
United Kingdom
We have tried lots of different Emai/SMS Marketing platforms, and this is the best one so far. Lydia and Tony have been super helpful whenever we experienced some small issues, and overall we're very happy. 10/10!
The Shopee House
2023-08-23
United States
Avada Email Marketing and SMS is a must have for your Shopify online store. This is a wonderful app. It was hard to set up the template email, and I spend more hours doing that but had no success. One of the Avada team, named Jasmine, helps me a lot to set up the email marketing very quickly. I recommend this app and rate five stars.
ZORNNA
2023-08-23
Hong Kong SAR
I absolutely love Avada's apps! From the moment I downloaded the app, I knew I was in for a treat. The user interface is clean, intuitive, and exceptionally user-friendly. But what really sets Avada apart is their top-notch customer service. I had a particular issue that I couldn't resolve myself, and that's when Hana from their support team stepped in. Her assistance was incredibly warm and attentive. Thanks to Hana, my problem was perfectly resolved in no time at all.
Gilded Heart Designs
2023-08-23
United States
Love this app. The are very helpful and responsive on the chat which really helps. I am a newbie at this and having the people on the chat to help me has been a lifesaver. Emily was great to work with.
ESTHEPHARM
2023-08-23
Algeria
thank you Emily for the support fast and useful, i had problem with the integration she helps me in few seconds to fix it
JJ SHOP CRÉATION
2023-08-22
Côte d’Ivoire
Très bon, J'apprécie vraiment cette application et aussi le support client. Je recommande cette application
Tedeschi Studio, LLC.
2023-08-22
United States
I cannot say enough good things about this application and the people that support it. All of the AVADA applications work in harmony and are top notch. Very impressed with this application.
Glover Apothecary & Candle Co.
2023-08-20
United States
So far, it has been a great experience and I am looking forward to using all of its features for my marketing needs.
The Whacky Whale
2023-08-19
United Kingdom
Prakash was very helpful and understanding with my queries, easy to use and great customer service !
TheFootwearGroup™
2023-08-19
United Kingdom
Having dealt with the Avada team recently i can confirm they are outstanding and have helped me on my journey to promoting a great store
PoreSmooth
2023-08-18
Germany
Support (Sunny) very fast and nice! App overall very recommended, easy to set up and helps a lot!!!
Forever NowWear
2023-08-18
Spain
Customer support is excellent, Emily helped me out with my issue and was very nice to me. The app is working amazing too and it's so easy to customize emails to send to my customers.
Boutique-Saitama
2023-08-17
France
Hi after using it we needed to export ours 1885 contacts, Avada forced us to get their pay plan to get our own contact. This is simply a robbery. Please dont dowload this app they will rob your email contacts We also wrote an email to the shopify team to delete their app from the shopify appstore.
F.O.X Nails USA
2023-08-17
United States
they spam my email for internal glitched emails every 5-10 minutes for a past 2-3 weeks, i contacting them every day to solve the problem. nobody care, never received any feedback from them. support is useless. asked to provide contact of supervisor, to aware of the problem. guess what nothing. they trashed our corporate email . i can't find any useful email from my customers because, they sent a tousand of email for a past 2 weeks. want to delete this shit and forget . give you 24h
SIXSPACE.ES
2023-08-17
Hong Kong SAR
Ava Email is easy to operate and allows for automation and email subscription pop-ups. It makes my website more complete. But when I hit a small snag in the design section, Liz was able to solve my problem quickly! Thanks to Liz being able to solve my problem, I was able to design my popup in no time.
Leewa Beauty
2023-08-15
United States
I'm enjoying the app so far. I did experience a slight issue in being able to see my pop-up banner, but the service representative, Esther was able to help. She was courteous and knowledgeable. Thank you so much!
Empório dos Pés
2023-08-14
Brazil
Jasmine attended me in an incredible way, helped me and solved my problems and doubts, thanks a lot!!
ZEPHYRA
2023-08-13
United States
Just tried out the Avada app for new pop-up forms on my site – it's a game-changer! The app's interface is smooth and user-friendly, perfect for customizing forms. But the real star here is Esther from support. She's a wizard! Had a hiccup activating the forms, messaged her, and boom , problem solved. Highly Recommend this app!!!
Levitating Love
2023-08-13
United Kingdom
hana was very helpful, customer satisfaction is really good I recommend Avada app to all shopify users
DOOMBI
2023-08-12
Hong Kong SAR
Emily is really kind and active when I was asking about the templates. It is a pity that this app does not support other language. Thank you!
TecSec
2023-08-12
United States
This app and the company's customer service is amazing! Even though it took 20 minutes to resolve my issue, I was so satisfied with my emails now! Emily helped a lot and I hope you all will be able to experience her warmness!
bumblitostore
2023-08-11
United States
I love that the app is easy to use. The provided templates are great when you're in a rush or you can completely create your own from scratch. Anytime we have ever had an issue or question, the support staff was helpful and quick to respond. Hana was a HUGE help. Over and above.
Fasiy
2023-08-11
China
nice job you done. also the customer service. emily sure did great favor for me. I wouldl recommend to my friends. the price is acceptable.
Klothinn
2023-08-10
India
Avada is very good. The support is very nice. Liz and Abby have been sweethearts in helping me through to the process. Only the push notifications don't work for me, but to compensate that they have given me free access for a month without charging and have promised to solve it within the one month time period. I am quite delighted with the product.