Reviews for Avada Email Marketing

This App works great with eMail automation for Welcome and Abandoned Cart. And their support team, especially Lydia was very supportive and collaborative with detailed guide and help. Lydia is so beautiful and kind girl. I really appreciate your support. Thanks again!

Esther è stata perfetta! Mi ha aiutato in tutto, rispondendo a ogni mio dubbio. Adesso testiamo la nuova app appena installata!

They have the best support and the fastest turnaround time I have ever seen. Abby is the best at customer service.

O suporte mesmo sendo gratuito é realmente impecável, é impressionante, junto com essa grande equipe a atendente Emily foi extremamente útil para solucionar minhas dúvidas e com certeza representou muito bem a AVADA!

My rep, Jasmine , was THEE BEST! She was so helpful and nice. Jasmine was very knowledgeable with the application, and was able to assist me quickly, understanding my issue immediately, and getting right to the bottom of it! I hope I can get her anytime I need to CHAT with someone here ;-) THANK YOU!

After trying 8 different email & popup apps, I landed on Avada. As business owners, it's not just about the app features, but the service as well. Here's what I picked and like Avada: - I can set it up on my phone - They have email templates included - Simple interface - Takes care of the emails and pop up, and automation I needed. No need to have any other app for that - 1000+ contacts from the getgo in the free plan;and even more if you contact them. Today I had a special request to accommodate my site needs. Something that I wasn't able to find with any other apps. So when it came time for me to contact Avada to explain my request, I wasn't expecting it to be an easy thing. As a matter of fact, 3 lively ladies ended up helping me; and Hanna got it all done! She understood my request and was very professional. She knew exactly what she needed from me to get it done...and Voilá! All done! I couldn't thank her enough because I know she had to work some magic! Thank you so much for making the email & optin stuff easy!

The app is very intuitive and easy to use! Lydia in customer support was so kind in getting us up and running. I am excited to use the Avada platform for our store!

quick responsive from the customer support , Best tool for the email marketing and really helpful for customers, especially LIZ the customer support was very fast like a bot

Customer service rep. was great and understanding. He was able to help me through my issue. I would recommend this app so far.

Hana, Done a great job. Her explaination is fine and very patient in handly customer. She helped me lot and worked together to sort out the problem, its amazing.Thank you so muchThanks

Great APP! very good support! Abby was amazing in the onboarding process, and sorted out the few setup issues we experienced. Can definitely recommend the app. best support I have experienced from a developer!

User friendly and Abby was so so helpful with a couple of questions I had when contacting customer support

Christiangiftsforyou

2023-07-10

United States

I just installed the app. The customer service person Hana was very nice and helpful. Once I learn a little more about it I can give a more detailed rating. Thank you.

This app has a lot of features, it helped me a lot, I love the automated section, thank you very much Hana!

Avada has literally the best apps on the app store, I believe they are a must-have for your store as they are so easy to use and the customer support is just awesome. I needed help and Esther was super fast to respond and helped me out in literally 2 minutes. I always know I can count on the people at Avada, thank you truly!

I'm very happy with the support right away I talked to the support and not some bot so that's a plus but I am most grateful to abby because as soon as I wrote, I got a message from her and the conversation took a total of 6/7 minutes and immediately my problem was fixed

Love this app Prakash from the support team opened up all the form template forms for me for completely free. Recommend this app :)

So far seems very easy to use and after testing multiple email marketing apps, this one seems the best one

Great app and very friendly support, fixed my problems in no time, also really enjoy the fact that there is enough contact space in the free trial version!

helped us to fix a lot of issue and can send out a marketing email campaign automatically with their workflow feature. Liz was also super helpful that assisted us to fix our problems :D

Dear Hana, I wanted to take a moment to express my deepest gratitude for the exceptional support you provided me through AVADA's help support. Your assistance went above and beyond my expectations, and I am truly amazed by your dedication and expertise. Your commitment to resolving my problem was nothing short of extraordinary. You tackled the issue with utmost professionalism and a level of care that I have seldom witnessed before. Your patience, knowledge, and willingness to go the extra mile made all the difference in finding a solution. I am truly grateful for your fabulous assistance. Your efforts have not only resolved my problem but also left a lasting impact on me. Your exceptional skills and unwavering dedication to helping others are truly commendable. Thank you, Hana, for your outstanding support and for being an invaluable asset to AVADA's help support team. Your commitment to excellence is truly inspiring, and I am grateful to have had the opportunity to work with someone as remarkable as you. With heartfelt appreciation, Gaurav

Thank you Hana for your excellent service! You helped me so efficiently. I really rate Avada and am considering cancelling other apps and moving as much to Avada under one roof.

Easy to use. Good service. Emily is super helpful and being so clear in guiding me on how to make it.

Liz as been very helpful and patient. we are switching to Avada from MC. Cheaper and much straight forward to use. :)

The support was instant and I received help from Sunny who led me to solving all my email issues. Everything is well-integrated and automated. Avada is a great tool to have.