Reviews for Appstle℠ Subscriptions App

Very seamless process setting up, also when i had a slight issue i messaged and they responded within minutes and also help change my design. Very grateful and would recommend

Exceptional support team. Always willing and able to help!

Easy to use. Awesome customer service. They are truly there to help 24/7. I recommend

I'm quite new to shopify and all these apps and stuff but the support team is making it all very easy. They really have gone way beyond every time I ask for help. Today I was helped by Nancy and she offered to fix issues I didn't even think about I had. Very happy with the sevice. kind regards, miki

Sockfly

2023-10-01

United States

The customer service is top notch. Best I've seen on Shopify!

This is the third time I've needed customer service. (Not for a product issue, just because I'm ridiculous with computers) Each time I had someone different help me and each time my experience has been wonderful!. I always feel respected and not like my ignorance is of annoyance to them. *Thank you customer support people*

The best customer service agents I've ever dealt with. I was having problems understanding certain features of the app, and CSA Nancy was patient, understanding, and polite. Solved my issue within minutes, and went above and beyond to offer me new options and features. Highly recommend.

This app is amazing and what makes it so is the highly skilled and professional customer support. Henry has fixed my store as per my request and implemented a lot of time consuming adjustments to make it look exactly like I wanted. They will do their best to make their clients happy. I highly recommend the app, it is very easy and convenient to use.

Great customer support! Had an issue I was struggling with, dropped a message into the chat and was resolved within minutes. Very happy!

Naturally Wyld

2023-09-28

Canada

The support team is incredible! They did a bunch of custom work for me at no charge. I had heard things about how great the customer service is with Appstle but now I believe it. I look forward to working with them

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

Great app and the chat feature has been a life saver when trying to big subscription issues and theme's syncing.

the customer service is insanely good

Bug after bug after bug!!! This app is poorly made. I've used it over a year now and every 2 weeks there is a serious bug that needs to be fixed. The ONLY reason I have not switched apps is because they have no way of migrating the subscription data to a new app, so we need to leave the app installed for our older subscriptions. DO NOT USE THIS APP, SAVE YOURSELF THE HEADACHE!!!

The customer support is outstanding as well. Whenever I encountered a hiccup or had a question, the support team was prompt and helpful in their responses. They went above and beyond to ensure I had a smooth experience. One feature I particularly appreciate is the customization options. Appstle allows you to tailor configurations to your specific needs, ensuring that you have control over your apps without being overwhelmed by technical jargon.

super easy to use and looks great on my website. i noticed my subscriptions weren't working like they should have been and entered the Appstle live chat option for support. The issue was fixed in less than 10 minutes and it was incredibly easy to communicate with the support team. very good experience

Great customer service

The customer service is top-notch. Mia helped solve my issue efficiently. She also helped with another question I had by creating a step-by-step video for me. That's perfect for me as I am a non-techie.

The engineer was very responsible and helped me solve the problem very quickly, and the subscription was not very expensive.

Honestly the most amazing customer service I've ever had working within the Shopify ecosystem of partners. The Appstle team, Mona specifically was great. I was having an issue with the App running properly because the snippet code from on of the competitors didn't uninstall completely. The problem was found quickly and Mona was able to fix everything within minutes once I provided collaborator access. Tremendous service.

the use is a bit complicated, but the service is great.

great service!

I am just getting started on Shopify and the merchant success engineers have been very helpful every step of the way. They have made my integration process much easier. Thank you!

Amazing customer support and an amazing app. Support is so helpful and personally offered me advice/services that helped me out a lot

The customer service is incredible. The app works great. This is a good choice!