Reviews for Appstle℠ Subscriptions App

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

Great service & amazing support

Super application, je recommande, le support répond très facilement et très vite à mes questions, c'est parfait !

Amazing app with wonderful functionality and customer support!

The customer service is absolutely amazing! They respond right away and are able to get things done for you quickly. Really, it's the best customer service you could ever expect!

Great app with a simple to use interface and very intuitive, easy to set up and apply subscription models to products. A lot of good features for a very reasonable price. In addition, the support staff are very forthcoming, friendly and answered all of my questions.

Great subscription app, great customization option. Support is helpful and easy to access, but the wait time is much longer than what the estimated wait time says. It said I would be waiting 3 min but I was waiting in the queue for about an hour. The support team member was still very helpful

Great product and great service!

The Appstle Subscriptions app is highly versatile and robust, perfectly suited to our growing needs for offering subscriptions to our customers. We switched from Bold Subscriptions to Appstle because Appstle offers more features, has a flat monthly cost, and does not charge commission fees on transactions, unlike Bold. Additionally, Appstle has a fantastic support team that is responsive and always available to assist us with questions or adjustments. They help us identify and resolve any issues quickly and efficiently.

Support was very helpful, and with clear instructions of how to fix my issue :)

Application gives more than expected. And also great customer support

Anytime you need support to understand how to use the app, the support team is always ready to help. Thank you

Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.

Erie Coffee Roasters, LLC

2024-06-30

United States

Customer service has been responsive and helpful when I have needed to reach out. Sometimes I am frustrated that I have to reach out to customer service. For example, we recently changed our theme for our website, and the theme did not automatically pull over all of the necessary elements from our customer portal (we were missing the "manage subscriptions" button). This was not a fix I could do on my own - nor was it something that I realized was a problem until a customer reached out, which doesn't help my company's image. Sometimes it feels like there are too many options and apps in Shopify, and it is difficult to anticipate how one change might impact other elements. I acknowledge that this is difficult to manage on the tech side - especially among multiple entities, and it is still frustrating as a business owner. Mostly, I think it is a helpful app. Aside from this recent frustration the only other wish that I have for the app is a way to export future orders (knowing that people can always pause or skip), but this function would be helpful in forecasting.

Really great service. Customer service is a 100/10. Definitely Recommend.

Easy to setup. Also fast response through the chat, and if your still having trouble or need confirmation on something they will setup a call to walk you through whatever your trying to do.

Good app and the support has been excellent.

The customer service is amazing anytime I have any issues they always help me and the subscription app is very easy to use and very intuitive

We switched our subscription app about a month ago to Appstle, and are so far very happy with the experience. The migration process went smoothly, the staff has been responsive, helpful and friendly whenever we've had questions or ran into UI/UX issues, and the app performance has been reliable and clean. Definitely recommend.

I had some issues with a selector and texts, plus CSS. With the screenshots she provided to help me understand the whole process and her prompt responses, I'm very satisfied. The experience with Appstle Subscription is totally worth it. Thank you, Mia!

Using this app has been easy and the chat function guys are very helpful and hands on, there's none of this, "I'll pass it up to the developers" they just fix stuff or help you out. That said, I think subscriptions are not a set it and leave it thing, you need to put some marketing effort and think about your customers or potential customers,

Easy to use for business owner and customer. Excellent customer service. Pleased so far.

I had a few things I didn't understand when setting things up for my subscriptions. Even though they have some wonderful videos I found I couldn't wrap my head around a couple things. The team had wonderful patience as I tried to describe the issue and helped solve the issue in a very easy fashion. Would highly recommend.

Bibim Paws

2024-06-25

United States

Fast responses and very helpful! They are great at assisting with any adjustments and issues.

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.