Reviews for Appstle℠ Subscriptions App

Great customer support, helped me fix a issue on www.mycogenius.com. thanks, guys

123 Kids Talk

2024-06-24

Australia

I have contacted Appstle customer service several times now and they are always extremely helpful. This is a major plus with this app as live customer service is critical with this type of app as it could lead to revenue loss or poor customer experience for my customers!

It is an inexpensive solution that has really powerful features, the support team is excellent and worked through any setup I needed.

Super impressed by the support team. App has come highly recommended!

I'm just starting up my own online store and after looking around many apps to provide the subscription service I couldn't be happier that I landed with Appstle. The entry level pricing is the best from what I saw that's around, but the best is the customer service. I had Jackson help me as I was setting up and the attention and help I got goes above and beyond. I'll be very happy to continue using Appstle as I look to make my business grow.

Great experience. Fast response of the team whenever we've had any questions

Sean was awesome and very helpful, total time was around 5 mins from when I started the chat until my issue was fixed. They are very fast and friendly.

I recently integrated the Appstle app into my Shopify website, and it has been fantastic for managing subscriptions. Appstle makes it easy for customers to subscribe and save on deals, with cool widgets and features that enhance the user experience. The customer service is top-notch, especially Nancy, who has been invaluable. Nancy promptly addressed my issues and provided insightful suggestions and feedback. She didn't just follow instructions; she explained the outcomes and offered more informed solutions, which I ended up loving even more. Her thorough and informative approach made the experience feel like a true partnership. I highly recommend Appstle for anyone looking to improve their Shopify store's subscription management. Big shout out to Nancy for exceptional customer service!!!

The app developers are very helpful

Super fast to answer live chat. Speedy remedy to issue I was unable to solve myself. We're new to the app so excited to see how it performs and functions. Thank you!

Amazing, fast service

This app is great for offering a subscription, however I think there could a better explanation as to what "cutoff" days means.

We have been using this app for over 12 months, it is user friendly for both parties. If we've had any queries where we have needed help, we've jumped on the chat and received a real person in the live chat and been sorted very quickly. Great service, thanks

Amazing app & customer team!

The setup experience has been great, very intuitive and the customer support is 10/10, responds super fast and is extremely helpful. Extra plus for integration with Klavyio and great tutorial videos on all kinds of topics. Emails and cancellation management drafts are great and easy to adapt. So far 10/10! Our subscriptions just went live so we'll see how it goes once first subscribers start coming in

Not set up yet but the experience migrating has been excellent. Their team available on chat support is super helpful and very short wait times. Im migrating from Big Commerce/Recharge AKA Hell

We've been using Appstle Subscription for a couple of years, and it has been an absolute game-changer. From the get-go, we found the platform incredibly simple and easy to use. Setting up subscription plans was straightforward, and the intuitive interface made it easy for our team to manage and track subscriptions without any hassle. What really stands out is the excellent customer support. Anytime we have a question or need assistance, the Appstle team is quick to respond and incredibly helpful. They guide us through every step, ensuring we could fully leverage the platform's features. Thanks to Appstle Subscription, we've streamlined our subscription management and improved our customer experience. Highly recommended for any business looking to implement a robust and user-friendly subscription solution!

The app has somewhat of a learning curve to it, some of the menus take a little while to decifer, but overall it integrates with my shopify store quite well and the customer service when I have questions is TOP NOTCH! So quick, responsive and helpful.

Great app helps me to easily set up subscriptions on my shopify website and very good customer service

Sean is a king

Great app, excellent customer service!

I would like to be able to get to a live person when needed. It's not alway convenient to send and email or "chat". Live chat was quick to respond once a request was submitted.

Great, GREAT customer service. Super helpful. Above and beyond.

My subscription was directing to my One Time Purchase price in the cart and checkout. I was unable to resolve this issue. Brooks was incredibly helpful and attentive and resolved the issue in less than 5 minutes! Great app and even better customer service. 5*!

I am new to shopify and this app. With Appstle, I am getting closer to my ideal customer experience that I was seeking. I am starting with the Free tier and will likely expand into the paid tiers soon enough. I was able to use the chat with an agent, late evening, and he was able to get me going. I was surprised that I got a live agent, I was delighted.