Reviews for Appstle℠ Subscriptions App

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

Bug after bug after bug!!! This app is poorly made. I've used it over a year now and every 2 weeks there is a serious bug that needs to be fixed. The ONLY reason I have not switched apps is because they have no way of migrating the subscription data to a new app, so we need to leave the app installed for our older subscriptions. DO NOT USE THIS APP, SAVE YOURSELF THE HEADACHE!!!

the customer service is insanely good

The customer support is outstanding as well. Whenever I encountered a hiccup or had a question, the support team was prompt and helpful in their responses. They went above and beyond to ensure I had a smooth experience. One feature I particularly appreciate is the customization options. Appstle allows you to tailor configurations to your specific needs, ensuring that you have control over your apps without being overwhelmed by technical jargon.

the use is a bit complicated, but the service is great.

Great customer service

The customer service is top-notch. Mia helped solve my issue efficiently. She also helped with another question I had by creating a step-by-step video for me. That's perfect for me as I am a non-techie.

The engineer was very responsible and helped me solve the problem very quickly, and the subscription was not very expensive.

Honestly the most amazing customer service I've ever had working within the Shopify ecosystem of partners. The Appstle team, Mona specifically was great. I was having an issue with the App running properly because the snippet code from on of the competitors didn't uninstall completely. The problem was found quickly and Mona was able to fix everything within minutes once I provided collaborator access. Tremendous service.

super easy to use and looks great on my website. i noticed my subscriptions weren't working like they should have been and entered the Appstle live chat option for support. The issue was fixed in less than 10 minutes and it was incredibly easy to communicate with the support team. very good experience

great service!

Amazing customer support and an amazing app. Support is so helpful and personally offered me advice/services that helped me out a lot

I am just getting started on Shopify and the merchant success engineers have been very helpful every step of the way. They have made my integration process much easier. Thank you!

I've had this app for a while now and so far it's treating me well. I like that they have a 24/7 chat line where I can go and resolve anything about the app. There are tons of things that this app can do, and while at this time I'm not utilizing them, it is great to know that I'm able to customize a seamless experience for our customers.

The customer service is incredible. The app works great. This is a good choice!

Excellent service Mann was extremely patient and very knowledgable 5 stars

Excellent support in getting our customers migrated and set up in the App. Looking forward to seeing how it performs in the coming weeks

Leapfrog Remedies

2023-09-21

United Kingdom

Appstle has been great about coming back to me really quickly and helping me solve problems. Ashwin's care and attention to detail meant that we could get an idea over the line that we really wanted - he found the solution. Really happy with the service so far.

The support team is excellent. Super responsive and very helpful

Absolutely blown away with this app and the excellent customer service provided by their team. They have literally thought of everything! Transferring your current customers across to their app is very simple and easy to do. Creating unique shipping rules for new and existing customers is easy. The integration with Shopify and existing shipping rules works seamlessly at checkout. If you have any issues at all, they are addressed immediately, with helpful videos of your backend recorded by their team, to clearly demonstrate exactly how to fix the problem. I cannot recommend them enough. Seriously this has to be the best app and development team on shopify!

Glad that we are able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.

Great customer service. Thank you Harris

This app has some of the best customer service - the team is incredibly responsive and supportive. They had to do some custom editing to make things work properly with my theme and they did this so quickly without any issues :D

The customer support team is amazing and they can help you with any problem you will face, I highly recommended using this as a subscription app.

Ozone Purity

2023-09-20

United States

The subscription setup was easy but I had an issue where the checkout didn't recognize the subscription order. Support was able to get on a chat with me quickly and helped resolve the issue, which was a theme compatibility issue. Harris from the support team guided me and fixed the issue quickly. He also offered to change the look and feel of the subscription widget box to match our theme. Wonderful support team and amazing app!