Reviews for Appstle℠ Subscriptions App

Ottima esperienza, app intuitiva. Quando ho avuto qualche dubbio ho contattato l'assistenza cliente, sono stati molto efficienti e rapidi, ho parlato con Brandon. Consiglio.

I was hoping to find a seamless transition from one sub hosting platform and this was the best choice I could have made. Engineers have been beyond helpful and thorough. Excited about this new sub platform for my business and customers. So thankful for this dedicated team!

I moved over to Appstle because Recharge was raising their prices. I'm glad I did. I should have chosen them from the start. I like the fixed monthly rate with no transaction fee. Migrating all my customers over went smoothly, thanks to the Appstle team. They quickly resolved my issue whenever I had to contact support with questions. Highly recommend.

I have not yet had the chance to use the app in its entirety, however setting up the app I had an issue that I did not know how to fix. I simply messaged the chat and in less than a minute I had a response! Mona was incredible and helped solved my issue so quickly! The best customer service I have experienced thus far :) Can't wait to start using the app!!

Coco Suisse

2023-10-19

United States

This is just my first day so it's hard to rate the full app but it was super easy to set up and the customer support chat they provide was awesome and really helpful. It literally took me 20 mins to download the app and set up my first subscription. And... I really appreciate that they have a starter plan to let you get going without breaking the bank. So far so great!!

Very nice features and quick support

For the past 12 months, I've been using the Appstle Subscription app, even though my subscription numbers are relatively modest at the moment. Looking ahead, I'm eager to grow my subscriptions in the next year. What truly impresses me, though, is the incredible customer service this app offers. It's a standout feature that keeps me hooked.

So far so good. Customer service has been very good. Only two of the display options work in my theme but overall the one I’m using is clean and modern and looks and functions appropriately.

Very useful, and not too complicated to use. Easy to learn and very helpful team.

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)

One of the best App for subscription.

Need to easily sell subscriptions & memberships? This is it right here!! So far their team has been super responsive and helpful. So glad we found this app to help us grow our gym. We look forward to continuing to use Appstle.

Mona was fantastic to deal with! quick response and went above and beyond. suggested another function i didn't know of and improved the site for me! Will happily deal with Mona again.

that was really nice app and support was really helpful

IMPACT EQUINE PACK

2023-10-13

United States

AMAZING customer service. Even assists with basic Shopify-level support instead of passing the buck. Highly recommend.

Great customer service ! Quick and efficient.

Quick responses and great service

great customer support, resolved quickly

The Appstle team are INCREDIBLE! No matter the time of day or night - there is always someone available to help and resolve any queries. Highly recommend using Appstle.

Very helpful customer service. The app is fantastic and easy to install.

**Latest Update** Well the lead dev/co-founder has been very difficult to communicate with. But these guys have made their analytics section 10x's better since I spoke up. So I need to give credit where credit is due. They deserve it. But we are also having trouble with email's not being sent....a bunch of our customers aren't getting appstle's emails and sure enough the tests are returning errors....they have no solution for it. Its a very buggy application, and the devs don't like to admit ANY fault and can be difficult to deal with. Their reviews are fake....check the other 1 star reviews to see the real situation, here. I really hope we can find a way to move off the app before we get to big. The absolute worst analytics section i've ever seen. English isn't the first language of their UI devs so the definitions of the features make no sense at all.... and they clearly have no experience running subscription models - they are missing every crucial piece of data that we need - its seriously the worst analytics section i've seen in 8 years...it shows nothing of use and is missing everything we need. It doesn't even show a real churn rate...its a different calculation that no one would ever use or need. It doesn't show total revenue generated. And it doesn't show any approval rates. I'm telling you guys.....its like these people have ZERO experience with the subscription model. I am beyond frustrated because we built our entire store into this thing. The support is fast and that's the only reason this isn't a 1 star. The widget on the site breaks all the time and every time we list a new product, we have to ask their devs to fix their widget....and they NEVER do it right the first time and we have to point out their mistakes over and over and over - this has happened 3 times now and each time they promise to fix it.... and of course, they do nothing. This app is so disappointing. Unless they fix their analytics, there is no way for us to scale on this. It really sucks.

Matcha & CO

2023-10-10

Spain

Very nice support team. And the app works well!

Very helpful and responsive staff! They always help you out if you have any questions.

team are super helpful

I love this app. Their support team is above and beyond. This app is a life saver for any business. Recurring orders guarantee the income that your business needs! 100000/10 . I recommend this app to any shopify store.