Reviews for Appstle℠ Subscriptions App

best customer support they are very helpful and they helped me too much thanks for that you saved our day :)

I used this app to try and help me set up a subscription based systeme for a product we are selling. I was really unsure how to do what I was looking to do (it wasn't that challenging I am just nervous and was looking for support). The support I received was awesome, Hussain took SUCH care of me. i will say that for what I was looking to do, it has a work-around for two different pricing subscription options, but doesn't inherently offer, so if you're looking to offer two different prices, it can do it, just not necessarily built into the app itself. But like, for a free option compared to a lot of others (which are QUITE expensive in lots of cases), can't really say I'm upset.

I am loving this app so far. Set up was super easy and any questions I had were answered promptly. The look and placement of the app are perfect. No playing around with coding.

A clear and straightforward UI which gives me the functionality I needed - I would recommend this app.

Update: resolved the issue the next day, so appears to all be working now - still think it'd be much better with more documentation, but no problems any longer. :) I want to like this app, but the support is fairly slow - to be fair, it's only been 1/2 a day, but when the app isn't working, that's a long time. And the app just doesn't work. I think it's because it's poorly coded, although I've only spent an hour or so digging into the JS. For example, it has trouble locating all the buy boxes on the page in order to actually add the subscription options, despite selecting them by class. I'd be ok with slow or no support if there were good documentation, but alas, that's also not the case. I'll revise the review if someone gets back to us and fixes the issues, but we just keep getting the same response that they have to "escalate" every issue and don't have a timeframe for getting back to us.

Early days - I only installed this app today. But it seems to work as described and, in my experience so far, the customer service is FANTASTIC. Quick, attentive and efficient. Thank you!

I used this app to help my business with subscription based selling. Awesome platform and customer support is amazing. Sumeet - you did a hell of a job!

I just installed the app and I'm so excited to be able to offer this option to my customers. Set up is fairly easy. What I couldn't figure out on my own, customer service was there to help along the way. Great customer service!

AMAZING customer service. Nadeem helped with my theme integration and customized the look for me. Very happy!

Fantastic support!! Tremendous service and convenience. Super happy business here!! We are growing each and every month

Vraiment tres content du service client. Merci à vous de m'avoir resolu mon problème. Je suis tres content de mon achat

The amount of time and expertise lent to me as a customer on a free plan was unbelievable. I hope to be able to pay back the kindness with lots of future subscription signups and volume. Thank you for helping me get started!

Couldn't be happier with this app. Not only is it highly refined and looks PERFECT on our store, the functionality is excellent and pricing model is very fair. On top of this, the support team is incredible. I have contacted many apps support during the integration process and none have been as quick to respond as Appstle. This is the app you need. Check out our store to see how it looks.

Just getting this app set up for our Shopify store and the customer support has been incredible with helping us get it set up. Super easy and offers everything we want and need. Looking forward to putting this subscription app to use. Again, support is excellent!

Although this subscription is not live yet, the customer service rep was excellent. Provided the info I needed to get started and plan to go live in a few weeks.

This app is incredible! Super easy and the team is so helpful! Nadeem ROCKS! Its 2am where I am, and you know how that late night work struggle can be... I am so happy I had someone help me with ease through my few little user error issues! (lol whoops!) I will be recommending you to all of my shopify user friends. Thank you!!

I have just installed this plugin and so far the customer support has been exceptional. They have been quick to reply back to my queries with screenshots to help visualise their explanations.

Mazevo Coffee

2022-01-24

United States

So far so good. One issue on install that was solved in minutes with fast & friendly customer support

This app has been a breath of fresh air, the web 2.0 integration with Dawn was just what I needed, had setup in no time and the support staff is outstanding, excited for what it will do for our website as we grow.

Very well designed app with second-to-none support. We migrated our subscriptions from WooCoomerce. The migration was challenging and cumbersome, but Appstle team did their maximum to assist us every step of the way. The app wasn't exactly a love at first sight, because the navigation inside of admin panel is not super user-friendly. But after a few weeks on the platform and getting our bearings, we're really loving it. Fantastic customization of the user portal. Seamless and well thought-out integration with Shopify. Many thoughtful functions (like "view customer portal") that make providing great customer service easy and effective. The best part might be Appstle's Support. 24/7 with truly caring and knowledgeable folks with deep understanding who will answer any question within minutes. The price is also right, compare to other subscription apps that are just not worth the value. I highly recommend this app.

The app seems to work great so far. Mann from the help chat, which I used to get started, was excellent. Definitely recommend the app.

So far so good - the on boarding tech support was impressive. I haven't had a chance to really get into the app yet, but am looking forward to exploring the app to see if it's the right fit for our business needs.

THEY GET A DOUBLE 5 STAR!!! Our rep Kehanvi was AMAZING!! not only did she walk us through the entire set up she actually took the baton and ran with it!! So easy to do but seemed complex. She made it smooth and kind of fun! BEST ADD ON APP EXPEIRENCE ALL YEAR!!!

I loooove this app! The team is amazing at answering all my questions and guiding me to set up what I need in the right way! I truly recommend it!

Great service! Awesome app. Nadeem even proactively asked if they could give me suggestions on how to improve the appearance of the widget. 5 star experience.