Reviews for Appstle℠ Subscriptions App

myBirb

2023-03-29

United States

I have been using this app for around 5 months now and I am very happy with my experience thus far. The app allowed me to set up multiple subscription plans for my products and test them before going live. Any time I've had issues (I've only had two) their customer success team has responded quickly and solved my issues completely. They go above and beyond to answer your questions, even allowing you to get into the technical details. If you're looking for a subscription add-on for your shopify store I would not hesitate to recommend this one. The trial allows you to use it without paying until you start making money which is a very respectable business model. They succeed if and only if you succeed.

Pürblack Live Resin

2023-03-28

United States

Appstle customer service has been very helpful in every inquiry/issue I have. Very happy with the service. Mann helped me by taking over the issue and fixing it for me, something that I needed since I have been trying to figure out the issue for some time and didn't want to risk potentially losing my subscriptions/subscribers. We have been using the app for some time and we're happy with it. It's easy to use on our end and for customers. The number of customizations allow you to tailor subscriptions any way you like.

Zalal - Digital Marketing Agency

2023-03-28

Saudi Arabia

a great team with great support and a lot of features, really glad i installed it, the customer support is the best part of this amazing app

Charlie Pickles

2023-03-28

Canada

Thrilled with the quick support and help when we ran into installation questions. 24 hour support and helpful videos make installation and understanding how the app works less of a learning curve.

Joel Gandara

2023-03-28

United States

I recently had the pleasure of working with Kehanvi, the success manager for Appstle Subscriptions, and I must say, it was a fantastic experience! Kehanvi was extremely helpful and efficient in addressing all the issues I had with customizing the labels, removing the option for one-time purchases, and fixing the "add to cart" button. What impressed me the most was that there was no wait time, and Kehanvi was able to assist me right away. She had a great understanding of the product and was able to customize it to meet my specific needs. Her attention to detail was also impressive, and she was able to identify and fix the small issue with the "add to cart" button quickly. Overall, I would highly recommend Kehanvi and Appstle Subscriptions to anyone looking for a subscription management solution with exceptional customer support. Kehanvi's dedication and professionalism towards her work are truly commendable, and I'm grateful to have had such a positive experience working with her. Thank you, Kehanvi, for your outstanding service!

SydPlayEat

2023-03-27

United States

We love the Appstle subscription app! We love the customization and how easy it is to implement. Their customer service is great too!

JerrBear's Soap and Candle Company

2023-03-27

United States

They helped me twice and they gave me exactly what I needed. I was so frustrated, but they helped me figure everything out. Excellent customer service!!

yin-xin-tang

2023-03-27

United States

From what I understood from two different help representatives you cannot view how your subscriptions options will look on a draft in anyway, and you have to test the widget on your live store. To me, that feels unprofessional, I like being able to see and experiment with something in a test environment before publishing it on live products. This may not be a deal breaker to everyone, they recommend testing it by putting the live product up for a few seconds to look at it and then take it down right away. I feel like that is a silly workaround for what should be a default feature.

stylescarwashdetail

2023-03-27

United States

Great subscription service, with excellent customer service. Their team is amazing, they always respond to our needs in a reasonable amount of time.

La V Health Fusion

2023-03-26

United States

Best response time when I needed help! Akhtar was amazing! I need advice on setting this up and he helped immediately

Pine Needle Tea Shop

2023-03-24

United States

I have been using this the Appstle Subscription app on my Shopify store for months and decided to change my store theme. When I published the new theme, the subscription option did not carry over. I reached out for support and was helped right away (it was the middle of the night here on the east coast!) Thank you so much for your excellent service!

Trailblend Coffee

2023-03-23

United States

I just starting using the app so I can't speak to how well it will help me convert clients. BUT the customer service is amazing you need to try it out

Tall Texan Coffee Company

2023-03-23

United States

So far the app has worked flawlessly and customer service responded to a question immediately. Very happy with the $0 cost unless you hit $500 in sales with the subscription. Let's you try it out worry free to see if its right for you.

Evolution Power Tools UK

2023-03-22

United Kingdom

The crew are Appstle are very responsive to requests for support and adding new features, they really do want all their users to have the best Subscription app experience. Coming from Recharge this was a huge change. Appstle subscriptions are easy to integrate, nicely extensible and the dev team will help you out when you need it. I'm sure we'll be upgrading to the Premium Business plan very soon as this side of our business grows. Running an international DTC business online we've used a lot of Apps to help us get the job done and Appstle and their team are genuinely world class.

EllareinScents

2023-03-22

Australia

Amazing assistance. Got the exact help I needed. The reviews are what sold me on the app. Very easy to use.

CoffeePhD

2023-03-20

United States

A+ for tech support! I was able to solve my problem quickly and painlessly. Very impressed with the product and the team!

The Ultimate Gum Solution

2023-03-17

United States

Mann was amazingly helpful from the very beginning, migrated our subscription from another app, then we got a short video training to go over all the basics and make sure we are ready to activate Appstle in our store. I love how intuitive and clean the admin backend is. I am looking forward to having Appstle help us gain many new regular subscribers to our product.

The Battle Axe Gym

2023-03-17

United States

My experience Appstle has been great! The app is more user-friendly and has better features than our previous subscription app. The support team and the resources are also top-notch. Thank you Muhummad and Mann!

r4robot

2023-03-17

United States

Excellent customer service. A great product to support subscription purchases including buttons for customers to easily manage their subscriptions.

Valli Wine

2023-03-16

New Zealand

Update to my review: In searching for further assistance, the support team became less and less responsive, making it much more difficult to receive help in a timely manner, often being left with messages that never got responded to at all. A time zone mixup didn't help matters either. I am still waiting for a response to a query from over 17 hours ago. App is very user friendly, and has great levels of customization even at the most basic package. The support team is amazing, they are very quick to help answer questions and solve issues, and are happy to help with additional custom support when needed. This app and its support team provide everything we need for our subscription platform.

Wifi Designed

2023-03-16

United States

Always a great experience. Customer service is incredible and helps immediately. They will even do it for you if you are not tech savy. Highly recommend!

Tavalon Tea Australia & New Zealand

2023-03-16

Australia

Good customer service even when using the free version! There are many features we haven't tried yet, but the interface is user-friendly and intuitive.

Christy-Faith

2023-03-16

United States

Excellent resource. Amazing flexibility and possible to customize just about everything. Stellar, available support.

Smith Farms

2023-03-16

Canada

Really great customer service. Easy to install and setup, took minutes! Very happy with this app and would recommend.

Crucial Vita

2023-03-16

United States

I have been paying with all the features (Im a huge fan of the build a box) and everything is working great. I have had a lot of questions since I am new to shopify and ecom but they have been able to walk me through everything. Honestly, I ask a question and they get back to me within a minute. It truly has been amazing. Thank you