Reviews for Appstle℠ Subscriptions App

Customer service has been incredible, they are super quick to fix any issues that we run into, and offered to implement the app into the site for us

Nice people, good app, would recommend to other folks who want to sell subscriptions on their website.

We're just beginning to explore the app, but so far it's working just as expected. The support team is super responsive and proactive. We're excited to see what kind of results the app can produce.

Dapper Dexter

2023-05-04

United States

Just switched to Appstle from another subscription app - the customer service blew the competition away. They were extremely helpful- so far this app is significantly better than others i've used.

Customer service is great! Quick to respond and will to go the extra mile to help you understand how their app works. The app does everything you need it to for subscriptions. Would recommend!

AMAZING support. wow very impressed with the help and solution to everything. one of the reasons i will remain in the app, besides what it offers. great customer service, thanks.

Ashwin did a great job in getting our subscription plans in shape. We were having problems with shipping notices and Ashwin knew the fix almost immediately. Now we're good to go in all our plans. Thank you for the excellent advice and ideas.

I waited to leave a review until I was able to try the app out and see how it was working over a few weeks. All in all, I am very happy with this app and how it handles all of our subscriptions. We offer a subscription to a single product and that product is only shipped out every five weeks. I looked all over for an app that would enable us to run our subscriptions the way that we want, and this is the one! There are SO many ways you can customize the experience for your customers and SO many different settings to make the subscriptions work exactly how you need. We were able to set everything up so that it works perfectly for our niche product and customers. I will say that it took me almost two full days to get everything configured the way that we needed it to be for our specific needs. I reached out to their support folks more times than I'd like to admit, and they helped me with everything! I absolutely recommend this app, especially if you have some weirdo specific thing you're attempting to accomplish with your subscriptions.

Great app, great pricing, support is amazing, so far they are the best we've tried. A bit technical but as I said they have fantastic support so we didn't feel overwhelmed.

The free version is completely USELESS. I don't know why they even bother offering it. Every single feature of any use is not included. Waste of time.

Great customer support and easy to implement. Our customers are happy to be able to order products they use monthly automatically.

We have just migrated over to Appstle from another subscription app and so far the experience has been very positive. The 24/7 chat support is a huge bonus, and we've had a lot of support in our migration so far. Muhammad in particular has been super helpful and knowledgable.

Great customer service. They were quick and helped me solve the issue that I was having with the interface

This is by far the best app i have installed, not only is it saving me A LOT of money compared to other subscription apps (not naming names). But the support is incredible, they helped me migrate close to 1000 subscriptions without error, and their response time to fix minor errors from installing on our custom theme was impressive. Highly recommend. I Wish i knew about this app when i started my shop. Would give it 6 Stars if that was an option!

Amazing customer service. Super helpful, and kind. App works wonders and is exactly what I wanted! This is for sure something you should have on your site!

We just made the switch from Recharge to Appstle and so far it has been great! The best part is the customer service. They made the switch very smooth and seamless and helped with any questions that we had during the switch!

I installed the app a week ago and I'm totally delighted with it. The configuration is accessible even for beginners and the team of engineers present in the chat is very responsive and efficient in answering all questions. A precious help ! Best app for subscriptions !

Really easy setup, highly customizable and most important: extremely helpful support, which solves every problems! Also quite cheap compared to other apps.

Terrible experience and I only installed it, nothing else. I quickly realised it was far too complicated for my needs, so uninstalled and removed the code snippets (yes, uninstalling still leaves code behind). I still have code which Appistle are blaming on Shopify, Shopify put a request into PayPal when I installed the app, asking for recurrent payments to be approved (they weren't by the way), so now I have a permanent message from PayPal about this on my Shopify dashboard. I just want this code removed and the absolute mess sorting out. Shopify are currently trying to sort the mess out for me, which absolutely is not their job when it comes to apps. Unless you 100% want to use the app, and are not just trying it out with their 10 day trial, I would not even entertain it. I know I'm going to get replies from them 'reaching out' and wanting to chat, but the numerous emails back and forth haven't sorted anything so far.

This team has the absolute BEST customer service. They have spent hours with me as I've (slowly) been getting my storefront up and running. Even when I was on the Free plan, they went above and beyond.

Appstle is very robust and has lots of features, but it takes some time to set up properly. That said, once it's set up it works great! Also, having the "Build-A-Box" feature is a huge bonus for our customers as it gives them complete control to customize their subscription. Tech support is also excellent!

Appstle is not user friendly at all and has very little direction to set up a recurring subscription. I followed the tutorial that was sent to me by support and it still charged my customers everyday for three days after they subscribed to my monthly subscription. I highly do not recommend

Great app! We were looking to completely customize our subscription setup, and this app offered a lot of flexibility to set up exactly what we were looking for. GREAT customer support. I didn't find the documentation and help articles/videos very helpful - they were vague and just gave the broad strokes - so I reached out via the help chat. I received speedy answers and support for all of my questions, and they even hopped in our store to make additions and changes that I was struggling to complete on my own. Highly recommend this app for both its usability and its support.

I have been using Appstle for my business for the past 3 months and I'm extremely satisfied with their services. Their customer support is unparalleled. I've had the opportunity to work with several support representatives and they have all been knowledgeable, friendly, and quick to resolve any issues I've had. In terms of functionality, Appstle offers everything I need to manage subscriptions effectively. Their dashboard is intuitive and easy to use. Overall, I highly recommend Appstle to anyone looking for a reliable and affordable solution for managing subscriptions on their Shopify store.

Absolutely love this app!! Have used other subscription apps in the past but this one is so so much better. Has a heap of features standard that you have to pay for with other app developers. Also there help service is great, sometimes it takes a few days to fix issues but they always do a great job. Thanks