Club Gigi
2023-06-09
Ireland
It's not often I am WOW'ed by an onboarding process. Appstle has nailed it. The speed of their responses and breaking down steps without jargon is really impressive. For a product of their size, I was expecting to be getting really frustrated with getting started. The norm is high level jargon, unclear instructions and poor resolution time. Well done Appstle CSM team. You've been superb! The checkout flow looks very professional. I'm switching from another subscription provider and feel my website conversion rate is going to increase by using Appstle.
Micro Brew Shirt Club
2023-06-09
United States
Great support when starting our business! Very patient and works with you every step of the way! Mitanshu was who I worked with.
PWRNOW
2023-06-08
Canada
Akhtar was SUPER fast and resolved my issue quickly. Friendly and fast service. Even when I was afk for 2 hours, he was there when I came back and we immediately continued where we left off.
Rar3 Cookies
2023-06-07
United States
Great customer service with Akhtar. Fixed an issue very quickly for me (the location of the widget was in the wrong place but it was because of my fault), he quickly sent me a video on what to do to get it fixed and right away it was in the perfect spot. The service is quick for response and is very nice. Also explained the difference between plans for what I am looking for. I recommend this app! Great service makes a HUGE DIFFERENCE :)
Infinito Particular
2023-06-07
Portugal
Great app, but specially AMAZING costumer support!! Not only they are always ready to help, but they listen to costumer feedback and implement changes!
Prairie Soap Shack
2023-06-07
Canada
Excellent service and support. The app is easy to use and manage all the subscriptions. I have been very happy with the customer support too.
Unknown Entity Coffee
2023-06-07
United States
Great features and price point. Excellent support for resolving issues about theme integration. Had everything installed, setup, trouble ticket in and resolved in about an hour.
DJ Shirt Club
2023-06-07
Australia
I've tried all of the subscription apps and which ever way you look at it, subscriptions are complicated! Appstle Subscriptions is by the best. The app itself is good, but by far the best feature is the support. Always fast, they know what they are doing and they deliver with a smile. Exactly what you need when you are trying to solve a tricky problem. Big thanks to the team.
Bear Essence Tooradin
2023-06-06
Australia
I have recently changed from another app to Appstle. I have found the support team to be extremely helpful. Nothing is too much trouble. I have only been using the app for a few days, but so far am very pleased with what I am seeing. There looks to be many useful features and I am looking forward to trying them out. Happy customer here!
Oak & Vale
2023-06-06
United States
Extremely helpful support and quick to fix problems! I wish all tech support was like this! App runs well.
Tempo Tea Bar
2023-06-06
United Kingdom
Great customer service! They are extremely quick and helpful on live chat - I worked with Mann and Mitanshu. Highly recommend!
Sticker Shuttle
2023-06-06
United States
I am extremely satisfied with my experience using this Shopify plugin and interacting with their outstanding support team
Napiers
2023-06-06
United Kingdom
This is by far the best subscription app. Lots of options for customisation, easy use and most importantly the customer service is INCREDIBLE. I must say well done to Mann and Mitanshu. They are fantastic and have helped us through our implementation. We have used other subscription apps in the past and this is the best and most cost effective for sure.
Switters Coffee
2023-06-05
United States
I like the cost and interface is easy to use. But please know if you have subscribers in Squarespace then they will not transfer over and customer service will blame you for not doing it right. I do give the 4 stars because they are always read to help!
Holy Pit GmbH
2023-06-05
Austria
Amazing Customer support! They are extremely quick and helpful. Also: We needed a tool that could make a Build A Box Bundle as a Subscription. They were the only ones, that could do the job. The pricing is fair, the app is great and very easy to set up.
Fleming's Processing
2023-06-05
United States
Extremely helpful customer support. Worked with Mitanshu.
852 Fabric
2023-06-05
Hong Kong SAR
We love this product. Set up is easy and the team is always on hand to offer support. Sometimes we have special requests from our customers or billing issues related to customer changes and the team is always helpful in creating work-arounds AND showing us how to do it also - so that we can better serve our customers. Honestly, the best customer support!
Love Mother Earth Handmade Organics
2023-06-05
United Kingdom
Really great app, quick and simple to set up and integrate. Awesome customer support, fast effective, glitches ironed out swiftly and all up and running smoothly. Highly recommend. Thank you Appstle!
Profit Peak
2023-06-04
United States
Best Attention ever. I've not only received answers but also implementation on a Sunday night!! I'm really impressed.
Nero Coffee
2023-06-04
Australia
Excellent product. Excellent support. I was amazed at how rigorous the customisation options were as well as how responsive, happy to help and capable the support team were in resolving my additional enquiries and requests. Highly recommend!
Cleanrshower
2023-06-04
United States
I'm only submitting 4 stars out of 5 because I haven't used the full service yet. However, what I can say is that I have been BLOWN AWAY by the customer support so far. Truly unbelievably helpful and timely. The best I have seen from ANY company, hands down. Thank you
Besti
2023-06-03
United States
Appstle offers some of the best customer service I've ever worked with. The response times are always in a few minutes, and the reps work with you until they have you squared away. Prarthana even helped me to get the UI styling looking a little better. Also, great product!
Hunae Wellness
2023-06-03
United States
The merchant success engineer team was super helpful in getting the app setup correctly on my store. Would recommend this app to anyone!
crashdatagroup
2023-06-02
United States
Needed to automate software subscriptions on my Shopify site. Had some questions about how the system worked and Muhammad was able to answer all my questions and was very helpful. Thank you!
Chapman Outdoors
2023-06-02
Canada
Easy to use and quick support. What more is there to say, they have the two best things you need from an app like this.