Reviews for Appstle℠ Subscriptions App

This should be a 10 Star review. The best customer service possible. I had an odd request, Annie handled it in zero time. Use this app.

Great app. Does everything we need it to and the support is fantastic. We were able to set up a demo call with an engineer (so he was able to answer technical questions very well) and the chat support responded within minutes and they are also very helpful. Their pricing is also very reasonable and has an excellent free tier that isn't limiting for getting started. Overall, I would highly recommend it for subscription needs

They helped me get my subscriptions installed after we applied a new theme, and they had disappeared. Very helpful and friendly!

Simple to use and set up. When I changed themes on my store there was a disconnect somewhere so the chat support manually fixed the issue very quickly and I was back up and running in under 10 minutes. I highly reccommend for easy setup

This app does exactly what we need it to do! The team are beyond helpful when you need help with anything, I really feel like they care about what we are trying to do. This is a fantastic service with even better customer service!

Apstle Subscriptions is an excellent Shopify app, and their engineer, Nandita, provided exceptional support. Prompt and efficient, Nandita's expertise in the app was evident as they swiftly tackled my business needs. Their clear communication and friendly demeanor made problem-solving effortless. They went above and beyond to ensure my subscription system ran flawlessly. Overall, a stellar experience with Apstle Subscriptions, thanks to Nandita's top-notch assistance. Highly recommended!

Great app even better customer service! Hasnain literally coded in specifics on what i asked for! it doesnt get much better than that!

Had a good experience with the engineers who helped fix an ongoing issue with my products not being able to be added to basket. Not great experience losing sales but good engineer support and super quick fix

Appstle is 100% better than R*ch*rge Subscriptions, customer service is amazing, application, setup, onboarding + implementation were seamless. I've been running a subscription based business for 3 years and will never go back to anything but Appstle. JR

Easy to use and quick chat responses when we've needed help! The team is always on call for questions and resolves things with easy to follow screenshot guides.

100% they are available for you at nearly any timezone! I am impressed w their communication and they helped with any questions I had. I am only beginning but the first week, I may be going above $5k onto the next level! GET THIS APP!

A really good product that does exactly what we need. Has plenty of options and flexibility for those really niche and intricate products. We're very happy with how it's working so far.

This app is easy to set up. The customer service is great - prompt replies. And this app includes many different features.

The customer service is top notch! So quick to respond and fix any issue I might have! Highly recommend!

Like many others probably have, we migrated from ReCharge. The team at Appstle basically handled it all for us and the process was incredibly smooth. Any hiccups got sorted right away and it's been great. Honestly worth going with them.

Amazing customer service, Annie and Momna were super fast answer and helpful with a few customizations I wanted with my store! I believe Appstle is a great app, especially considering the price point is quite low. To go further, I think the App can still offer more in terms of upselling capabilities on both the product page and customer portal, focusing on the mobile experience. Just suggestions for improvement!

Exceptional service. Thank you for taking the time and making the onboarding process so easy Mann!!!

To edit my subscriptions - the best app for me. I'm most convinced by the support, very fast feedback and so far I've been helped with everything, any question I had was answered immediately, some with Loom videos. Can I recommend to anyone who needs a subscription app!

If I could give them more than 5 stars I would. For years I've been limping along with subscription apps that ALMOST did what I wanted, and every couple of years I'd look around to see if anything new was available. Another business owner told me about Appstle and she was right. The search is over. Appstle is perfect! It has so many options for different types of subscription schedules, a gorgeous dashboard for my customers - clean, simple, easy to navigate and VERY easy to customize with exactly the info and options I want them to have access to. And the customer service is amazing! I've NEVER encountered this level of help before. I had to migrate a group of subscribers once before (with another company) and it was a disaster. They realized (after I deleted all the subscriptions) that a migration wasn't possible and I had to ask all my subscribers to resubscribe. That was NOT an experience I wanted to repeat, so I had a million questions for the folks at Appstle and they were so incredibly patient answering them all. Mine was a fairly complex migration because I was also changing the payment schedule from every 30 days to everyone being charged on the same day (which is another fabulous feature Appstle offers) and they basically did the entire migration for me. It worked flawlessly! I'm a creative business owner - not a web developer - with an online business for fifteen years, and I've encountered so many situations where tech support people are either really condescending or really impatient when I don't understand the tech jargon. Over the course of the migration process I worked with several different people at Appstle and every single one of them was polite, patient, helpful and KIND. They made every step of the process incredible easy.

Very impressed with the functions of this app and the customer service is second-to-none with their staff taking time to make personalised videos to help answer questions and walk you through how to use the app. Very happy so far.

We really recommend this app because it's simple and easy to use. Also the customer service is amazing, they quickly diagnosed and resolved our issues. Great product and team.

Really great app, and an especially great support team. People like Kehanvi are super helpful and make working with Apostle a breeze!

Nature Provides

2023-07-13

United Kingdom

Great support by Muhammad who effectively installed it and customised it for us - now let's see if we get the subs in. Update: I'm not sure what has happened here, but things are going wrong with this app and the support is no longer helping us out. I will happily update my review to 5* again if this gets sorted, but with a broken app and not much support, we cannot keep using this.

Been using this app for many many months. Love it. Ease of use is key. Reporting is wonderful. Customers like it. Support is outstanding, fast and friendly. Thank you.

Great support. Momna helped us very quick and gave as the resolution we needed. Haven't tested the app yet but the support get's 5 stars.