Reviews for Amazon MCF by ByteStand

We're a small $40 p/m customer for ByteStand's app, yet they went out of their way to help configure our Shopify store to automate fulfilment of our Website orders using our Amazon FBA stock. Once you understand how their app works, it's real neat and totally removed our Shopify + FBA integration headache... Highly recommend....

This app was exactly what I was looking for. I was having a storage problem with my product, now I don't have to worry about that anymore because this app allows me to fulfill my Shopify orders directly through the amazon warehouse. On top of all this, their support is excellent! I had Cara help me with a few setup issues and she made it seem so easy. I felt like I was chatting with someone who actually enjoys helping others! I can confidently recommend this app to anyone because of how good their support is.

I use the app to move orders received into Shopify to Amazon for MCF Fulfillment. I also use the app to update Shopify with Selling Prices and Inventory Quantities from Amazon. I highly recommend ByteStand. The set-up was straight-forward and easy. They have a series of very short videos that explain and walk you through each step. If you do have questions, need help with a step or run into any issues, their support (based in the U.S.) is terrific! If the functionality is what you need, I would definitely go with ByteStand Amazon FBA / MCF Shipping.

Excellent customer service. Our subscription order was experiencing some issues. Our problem was quickly solved by Cara. Your assistance is greatly appreciated.

I wanted to comment on the fantastic assistance I received when I had a slight issue with my inventory sync. Cara dedicated the time to help me resolve the issue by providing clear communication/directions and even provided a custom video which demonstrated exactly what to do to solve the problem. OUTSTANDING service! We all know how invaluable that is in today's business environment. Thank you Cara!

The agent Cara, was very helpfull during several days in a raw. She tried different ways to troubleshoot the tehcnical issue we had. She quickly answered the messages. Thanks a lot Cara!

It's easy to set up with the instructions from Cara. If you need assistance, Cara is available via email or phone when you schedule a time to speak with her. She'll help you through all your issues (as long as though issues are about the app).

The customer support is excellent. Cara took great care of me! I had a couple of issues while integrating the app, but they were very helpful getting me on the right track.

Awesome customer service provided by Cara! She was able to help us with the installation process of the app and offered her support with some additional helpful videos as well. Everything is working well!

ByteStand customer service is awesome. They are actually human and are available during business hours to help. Cara was very knowledgeable, helped me with both of my stores, and got me fixed up in no time.

Loved this app so so much , what is the best that it has? Its customer service, it honestly cant get any better!

Having automated integration from Shopify to Amazon fulfillment is truly a miracle. The orders go through every time. Customer service is wicked fast. Cara not only makes great YouTube tutorial videos to help with set up, she'll even answer the phone every time you call and help you with any trouble shooting needed.

We were facing some major issues that our products couldn't sync the Amazon FBA inventory correctly (all products shown all out of stock on our website), the Bystand support team was giving a prompt reply and provided a professional support right away, really glad we chose this APP for our MCF. Appreciate what you did for us Bystand!

We've been using the app since a year now and the integration works great. Minor issues that needed to be sorted out but Todd from the team has helped us resolve it.

The app is a great integration tool for fulfilling through FBA. I had some issues at first figuring out how to set it up (I did't watch the instruction video lol). After watching the video and reaching out for a little help from Todd in customer service... I got it all set up perfectly. My life is so much easier because of this app and it has streamlined our fulfillment processes even to the point where I am simply fulfilling orders from my phone while I'm a the beach. Not bad! Thanks for your help Todd! You are amazing!

The Shower Head Store

2022-09-22

United States

Works great to connect FBA to Shopify and fulfill orders. The virtual bundle feature is also a big win, cutting down on time to fulfill orders of products we usually sell together. Customer support is great and gets back to us with any questions we may have.

Updated review, September 15th 2022: Cara is awesome and is always so helpful. She is thorough, detailed, responsive, and kind! Thanks for the help as always, Cara! Cara is fantastic! We had some orders that were stuck and she immediately responded and helped us understand what happened and also offered a solution for moving forward. Thanks for your help, Cara! We appreciate you!

This app and Cara from the customer support team is a life saver. If you do Amazon MCF just get it.!

Cara and the team have built an impressive app, and their support is incredible. Many times with app support you feel you're talking to people who don't really know the technical intricacies but not with Bytestand. And their videos are even more helpful.

Cara was the absolute best customer service rep. I’ve ever dealt with hands down in my life from any company. In a time where so many companies and customer service reps don’t actually try to even help… this was beyond a breathe of fresh air. With that kind of customer service you’ve earned my loyalty. THANK YOU BYTESTAND AND THANK YOU CARA :)

We have just added the App, still need to see how well it works and integrates. But Cara was so supportive and checking all the settings were correct.

We had a little difficulty getting the account setup in the beginning but they have the most amazing support team who worked with us diligently until everything was working perfectly. I would definitely recommend their Amazon FBA shipping app and Cara is the best!!

This is the best app for having amazon FBA fulfill your shopify orders. The customer service is excellent too!

Amazing app for syncing Amazon and Shopify. Super easy to use and customer support is top notch! Highly recommend

I absolutely LOVE this app. It has saved me so many headaches in terms of my shipping needs. It's easy to install, and Cara is just excellent with her customer service. I've found very few vendors offering the kind of customer service Cara offers with her apps. Now, I send my physical products to Amazon and let them do the shipping via the ByteStand app. Five stars from me. Sincerely, Rod Machado