Reviews for Amazon MCF by ByteStand

Cara provided excellent support and troubleshooting for my store. She took the time to understand the issues I was having and provide a successful resolution. I have been using ByteStand for years and like that all the functionality I need is in one place.

Got our first sale through the newly launched website and the integration ran smoothly, this was exactly what we needed. Setting it up is pretty easy to understand and follow especially with the videos. Cara was also easy to get in touch with and was very helpful with making sure everything was running properly. Definitely recommend this app.

Responsive customer service, they were able to effectively walk me through issues. - UX is clunky and there were some tricks to get around some of the bugs - No issues with functioning

This app is exactly what we needed to automate our product fulfillment for our Shopify orders through Amazon! Cara is incredibly helpful and was able to help us make sure we were set up properly. Highly recommend!

Cara was very helpful while solving an issue I had! Customer support was a breeze ⚡️ I have faith that if I ever have another issue, they will help solve it without a problem.

This app is going to save me so much time fulfilling virtual bundles on Amazon. I recommend it and Cara did a great job helping me set it up. Definitely recommend it!

Using this now on a second store, where it's way cheaper to fulfil with Amazon than another 3rd party. Works like a charm, and very easy to set-up once you've done it once....

Cara was great! She walked me through everything making sure the ByteStand Amazon app what installed and operating correctly. She also was able to answer all my questions and concerns.

Tealbee

2022-11-15

United States

A fantastic app and even more fantastic support! This app is reducing a ton of stress by allowing me to consolidate operations through Amazon with seamless customer experience. App set up is super easy with easy to following guidance. When I ran into some issues with how Shopify was set up on my end, Cara provided amazing support and the issue was fixed in no time. I cannot recommend it enough.

Good app but even better customer service. Not only is Cara quick to reply, she provides clear instructions on how to resolve the issue. Her Knowledge Base tool is extremely helpful.

HIPPEAS

2022-11-11

United Kingdom

Very easy to set up and integrated very well with our Shopify business. When we needed support, the team are quick to respond, friendly and have great advice on how to solve any challenges. Would recommend using this App

the app stopped working recently, but it has come back up after 1-2 hours, and the team has been responsive since then. But it may need a little bit improvement on preventing the downtime from happening again

App setup is not exactly intuitive, which was kind of expected. But their customer support is very prompt and thorough, especially Cara. Really appreciate her assistance so far!

Invigorated Water

2022-11-07

United States

Need help with something so I called and left a voicemail. They called me back under 2 hours of leaving a voicemail. Cara walked me right through the issue, and solved it for me. A+

We're a small $40 p/m customer for ByteStand's app, yet they went out of their way to help configure our Shopify store to automate fulfilment of our Website orders using our Amazon FBA stock. Once you understand how their app works, it's real neat and totally removed our Shopify + FBA integration headache... Highly recommend....

I use the app to move orders received into Shopify to Amazon for MCF Fulfillment. I also use the app to update Shopify with Selling Prices and Inventory Quantities from Amazon. I highly recommend ByteStand. The set-up was straight-forward and easy. They have a series of very short videos that explain and walk you through each step. If you do have questions, need help with a step or run into any issues, their support (based in the U.S.) is terrific! If the functionality is what you need, I would definitely go with ByteStand Amazon FBA / MCF Shipping.

This app was exactly what I was looking for. I was having a storage problem with my product, now I don't have to worry about that anymore because this app allows me to fulfill my Shopify orders directly through the amazon warehouse. On top of all this, their support is excellent! I had Cara help me with a few setup issues and she made it seem so easy. I felt like I was chatting with someone who actually enjoys helping others! I can confidently recommend this app to anyone because of how good their support is.

Excellent customer service. Our subscription order was experiencing some issues. Our problem was quickly solved by Cara. Your assistance is greatly appreciated.

I wanted to comment on the fantastic assistance I received when I had a slight issue with my inventory sync. Cara dedicated the time to help me resolve the issue by providing clear communication/directions and even provided a custom video which demonstrated exactly what to do to solve the problem. OUTSTANDING service! We all know how invaluable that is in today's business environment. Thank you Cara!

The agent Cara, was very helpfull during several days in a raw. She tried different ways to troubleshoot the tehcnical issue we had. She quickly answered the messages. Thanks a lot Cara!

Awesome customer service provided by Cara! She was able to help us with the installation process of the app and offered her support with some additional helpful videos as well. Everything is working well!

The customer support is excellent. Cara took great care of me! I had a couple of issues while integrating the app, but they were very helpful getting me on the right track.

It's easy to set up with the instructions from Cara. If you need assistance, Cara is available via email or phone when you schedule a time to speak with her. She'll help you through all your issues (as long as though issues are about the app).

Loved this app so so much , what is the best that it has? Its customer service, it honestly cant get any better!

ByteStand customer service is awesome. They are actually human and are available during business hours to help. Cara was very knowledgeable, helped me with both of my stores, and got me fixed up in no time.