Reviews for Amazon MCF by ByteStand

App works great. Easy to install and sync. Cara was amazing, fast and great support received. She did a great video for me to follow and she also was able to fix issues within the same day the ticket was submitted.

Fantastic customer service, support and app. Cara is always eager to help and always answers any questions I have. Been using this app for multiple stores and it is amazing. Highly recommend, best customer service of any app I use.

Since the implementation of the latest update (known as FLEX, launched May 2024) our store has been broken - orders not being filled automatically, orders being marked as rejected in Shopify but actually processed in Amazon leading to duplicate orders, and our non-Amazon fulfilled orders no longer being fulfilled automatically. Staff I interacted with seemed nice and tried to be helpful, but in the end it's still broken and the result was "this is Shopify's fault, not ours, so nothing we can do about it. If you're a simple store shipping in one region and only using Amazon for fulfillment, then this may work for you. But if your business is slightly more complex, sells products in multiple countries using multiple third parties for fulfillment, then this product in its current state will not meet your needs and may interrupt the non-Amazon automations you have. We're exploring other options.

We love this APP and let me tell you, customer service is so easy to work with, they helped me step by step check my setup. USA based and very helpful, answered immediately. I recommend this company if you are big or small.

I got excellent support from Cara yet again. the Bytestand rep. Above and beyond what I usually see. Thank you very much, tue set up was seamless!

amazing customer service

Staff is professional and helped me step by step to fix an issue no one else could. Staff provided chat option and sent videos for the step by step process. Recommend this company to everyone.

Cara provided an excellent and speedy response, and her assistance was greatly appreciated. I highly recommend this app and their service.

In my years of working with online companies and services, it's rare to encounter the level of support that Cara from ByteStand provided. She truly went above and beyond to resolve the issue I faced. Not only did she address the problem promptly, but she also took the initiative to record short instructional videos, walking through each step of the process as she fixed the issue. This not only solved the immediate issue but also empowered me to learn and troubleshoot similar problems in the future. Cara's dedication and expertise were evident throughout, and I greatly appreciate her promptness and effectiveness in resolving the issue. She's truly exceptional at what she does.

We've been using the ByteStand app for a while now, and we must say, it has simplified our life as a Shopify store owner. The customer support team has been extremely helpful whenever we've had questions or issues. We highly recommend ByteStand to anyone looking to streamline their multichannel selling process.

I'm new to Byte-Stand, and I use its plugin on Shopify to connect to Amazon. It's a good tool, but I got confused while setting it up. Before giving up, I contacted customer service. Fortunately, Cara helped me out. She's experienced and took the time to explain how Byte-Stand works with Amazon and Facebook. Since then, I've been using it without any problems. Cara is an asset to the company.

Logiciels qui fonctionnent très bien, et en cas de problème, l'équipe est très réactive et apporte des explications très claires et précises, je recommande vivement.

Easy to install, amazing customer service, and you get to try it out for free! Highly recommend :)

ByteStand's customer service is by far the best of any software company I have used. Cara was enormously helpful in getting my inventory synced and sent me screen recorded videos so I could do it myself in the future. Such a great experience as a small business owner!

We had gone through several applications before finding this one and it really solved all the problems that the others had. In addition, the service they offer to the customer is unmatched, they respond and solve incredibly quickly. We are super happy to have found this application that has everything we need.

Great service experience during setup. Recommended and reliable. Thanks Cara!

The app operates seamlessly, but on the rare occasions when issues do arise, ByteStand's exceptional customer service is always there to provide support. Their commitment to customer satisfaction is so impressive that if it were possible to award more than 5 stars, I definitely would.

Seamless set-up

This is A GAME CHANGER for our business. It allows us to sync with our Amazon backend to flawlessly fulfill thousands of orders a month. Cara with the support desk is THE BEST THING THAT EVER HAPPENED to customer service. Truly, our business wouldn't be what it is today without her help. 10/10 recommend everything about it.

I was having trouble with making sure everything was set up properly and the customer service i got WAS THE BEST I HAVE EVER GOTTEN!!! They walked me through everything and then double checked! Big thanks to the team at ByteStand!

Perfect solution for syncing Shopify orders with Amazon. They also listen to sellers and promptly update their App to accommodate sellers needs over time. Their customer rep, Cara, is also fantastic!

Sinless Snacks

2023-12-05

United States

This is easily the BEST application for bundling products and/or setting up shipping through Amazon and other sales channels. It has alleviated SO many issues and headaches for my brand. The customer service is absolutely top notch as well, chat with a REAL person and they resolve all your issues within minutes. I would give this 100 stars if I could. Just install it.

I had a question about our shipping options to create a better customer experience. I reached out to the chat and they responded quickly and were really helpful. It was clear to understand and if I was unclear on what to do exactly they were able to walk me through it. Great experience!

Very helpful. Solve my problem right away. Great to speak with a representative so quickly.

Cara who was my chat advisor was honestly the most helpful person i've ever experienced online that sort of role. App was very easy to follow and set up. Very good