Reviews for Amazon Integration Plus

Mukha Yoga

2021-11-07

United States

I had an issue with the feed going into Amazon. I emailed twice for support and zero response. Not good so I deleted the app not worth the hassle or excuses when they do finally answer due to a bad review. I wish Shopify would sort out the crappy apps and get rid of them if they can't handle support. - I recently did a 5 star review with godatafeed not 1 out of 5 but how would you know that?? just because I gave a negative review you think stalking a woman is cool, really concerned here?? 11/06/21 -Again you have not listened, instead you have been stalking me and as I explained as a woman it makes me uncomfortable. Now you accuse me of lying as a redirect, if you feel I lied take a look at the review https://apps.shopify.com/godatafeed?surface_detail=godatafeed&surface_inter_position=1&surface_intra_position=4&surface_type=search#reviews You need to understand something - people have a right to write a review from their experience, You could have asked these follow up questions "how can we help", "what can we do to improve your experience", instead you took it upon yourself to stalk me out, then after accusing me of being a lier you wrote me an email, your kidding right?? this is not good behavior and not coming from a place where there is opportunity for mutual understanding and respect.

This application connects to and synchronizes your Amazon products and sales very nicely. It is, however, a little bit complicated to set up. Customer service is friendly and ready to help. I've tried many different apps to connect Shopify to Amazon, and this app is one of the best. http://www.kinkytoy.store http://www.kinkytoy.shop

a very complex but useful app. the support and response time is very good compared to amazon feed competitors. keterson is a very nice guy and very supportive. in my opinion 4,5 stars out of 5 (because of the support) only 4 stars because i would wish a more intuitive UI

Keterson was SOOOO helpful! Thank you so much for helping me set up such a difficult and complicated configuration. I just hope you can also process refunds soon too! (Hurry up Amazon!)

Une petite note pour de grands résultats ? Mettre ses produits en ligne sur Amazon est plus compliqué qu'il n'y paraît. C'est donc important d'être accompagné par des professionnels qui ont une haute idée de la satisfaction client, ils se plient en 4 pour y parvenir. J'apprécie et je le fais savoir même si tout est perfectible. 5 étoiles donc pour encourager cette attitude.

The app works well in sending product information to Amazon. The support team has also been amazing and willing to help.

Great app that is easy to use and allows you to send products to Amazon and import orders. Keterson, the account manager, is very responsive and his help is invaluable! Thanks to the whole team ! Super application, facile à utiliser, et qui permet d'envoyer les produits sur Amazon et d'importer les commandes. Keterson, le chargé de compte, est très réactif et son aide est très précieuse! Merci à toute l'équipe !

Let's us easily integrate the seller fulfilled orders from Amazon. If there are any questions or problems, the support team reacts fast and efficiently.

Great app, does exactly what we need from item set up to order processing! Great Tech support. Very responsive and helpful.

This app is excellent and VERY powerful. I'd used other FBA integration apps in the past that were much more "plug and play", but wish I'd found this one much earlier. It's super configurable and if you're fulfilling orders via fba, it's an excellent solution that won't lead to unexpected product changes on your store. Be forewarned, that the documentation for this app is lacking, but the customer support is excellent, so if you're unsure, just ask them.

So far so good! Only been a few hours, but so far this app has far exceeded my expectations. We were victims of the Shopify purge of their free link to Amazon. Put my Amazon account of vacation for several weeks and really wasn't looking forward to dealing with the fallout. But within minutes of installing this app, all my counts were sync'd and correct. Just tried an order on Amazon an it appeared correctly in Shopify. And a bonus, this app does a few things that I badly needed. All of my inventory is in a physical store, so I have always wanted to stop selling on Amazon when I have 2 or less on hand. This App does that for you! Also, I cannot sell certain vendors online, but can in my physical store. This App takes care of that issue as well! I will be testing for a couple days to make sure everything is good...but so far everything is great!

L'application est très complète, l'important est de travailler étape par étape, de contrôler et comprendre les interactions d'autant que le support technique est présent et réactif, on avance donc à son rythme. Merci d'exister !

Been waiting all day to help install and sync this app with Amazon, I have had no response so I'm erasing this app. If your running a business you need support this is not what you get with this app so shop around find a company that will help your business grow.

Great app, does everything you need to connect your store to amazon. Very straightforward and easy to use once you understand it. Support is great too.

Great Amazon integration app! It has all the features needed to link Shopify & Amazon successfully - it's the perfect alternative to the Amazon Sales Channel app (which was depreciated). Amazon Integration Plus has been a life-saver. Olivier & the full support team have provided us with excellent guidance and support throughout the entire setup process. Highly recommend!

Era of Artists

2021-10-10

United States

So thankful for this app! I was in a state of panic when Shopify cancelled their Amazon channel, and after checking out several other apps, I decided on this one, not only for the best price but for the smoothest transition and the easiest to comprehend. Support has been amazing too!

So far it's great! It imports my Amazon MFN orders perfectly. Thanks for all of the helpful customer service too.

Olivier at Amazon Integration Plus is very helpful at ensuring your integration is a success. He helped walk us through the set up process, as well as troubleshoot and answer and questions or concerns we had.

Best Amazon App for a Shopify Integration. It just works and works well! We can sync all amazon orders into our usual shipping workflow through Shopify, which is exactly the solution we needed. Set up was a breeze and after using it for over a month I would definitely recommend it to others. The front end may not look as streamlined as some of the others (I think I've tried them all at this point.) But Codisto and one other had severe issues during setup and we could never get them working properly even after talking to support.

Had some issues with getting set up but their support, especially by Keterson, has been phenomenal. Keterson helped with all the technical issues and got our listings listed. After trying several Amazon apps, we're super happy to have found Amazon Integration Plus!

Extremely poor. Endless issues and support and not helpful. Even after we deleted the app Amazon are saying that they're somehow sending through feeds.

Great help provided by Marketplaces Specialist Olivier Baquet! Had a few hurdles integrating with Amazon but this app has made the process easier. Thank you.

After several days using this product, I have not seen even one product added to my store Amazon, although its logs show that several hundred were successfully sent. When I wrote to support to ask for help resolving this (request below), here is a sample of the condescending and/or factually inaccurate statements that were made: 1. Regarding this blog post (https://blog.common-services.com/post/prestashop-ean-barcodes-and-marketplaces) with PrestaShop in the URL and making up half the content of the post: "No the topic is not about PrestaShop, this is an e-commerce topic, general." Please. Argue with your users who are asking for support. 2. In the same response to my original support request: "In paying plan, we also do provide special assistance to help you to export your products without hassle." I selected a paying plan. I have no control over being forced into a 30-day trial. I would happily pay the $19.99 fee in order to resolve the issues I'm having getting products from my Shopify store to Amazon. So I was frustrated by this statement, since I can't do anything to make time move faster. So please. Increase the frustration of the user who is asking for support. 3. In response to my follow-on request (below), "Barcodes are the sole property of GS1 company." This statement is factually untrue. GS1 is a standards board who licenses barcode prefixes to companies who can use them or license them to sellers. So please. Give inaccurate information to make your user, who is asking for support because they are frustrated, feel even more frustrated and even helpless. I purchased mine from Bar Codes Talk, who is listed as a licensee by GS1. They may or may not have acted in good faith when they issued mine to me; I am pursuing that matter separately. But this support agent's lack of support continued 4. And the straw that broke this camel's back, the support agent sent me this jaw-dropper: "Before we are talking further, could you follow the rules and the laws?" Please. Accuse a user of criminal behavior when they are (1) following the rules and the laws, (2) acting in good faith, and (3) asking you for help. Meanwhile, my questions have not been answered. - What do I need to do (beyond assigning UPC codes) to get my products to export properly to Amazon? - Why does the Scheduler tab show that products exported successfully, even though there is no change whatsoever to my inventory at Amazon? I'm completely dissatisfied and, quite frankly, incredibly angry. This product did give any value to me, and in fact, sucked up a great deal of time and energy that I could have used much more productively. My original support request: I'm on the trial period of the Amazon app on Shopify. The record on the Actions / Scheduler tab shows warnings on every single item (7,594 of them). Because these aren't errors, they don't appear on the Feeds or Failures tab. These products are not in my inventory at Amazon, so it's like they just didn't go anywhere. What do I need to do to get these items to export properly? From my follow-up, after touching on the provider from whom I licensed my UPC codes: Here's another mystery: the products I added UPC codes to say in the dashboard that they were successfully exported to Amazon. However, they do not appear in the dashboard at Amazon Seller Central, and the product counts have not changed. The Offer Counts on the dashboard in Shopify match the counts on Seller Central. So how do we "successfully" export 80 offers without the count increasing?

This app is great, especially for its help service. Thank Olivier Baquet(one of amazon's marketplaces specialist) a lot!

Great App for Amazon integration with many features. Support team have helped us greatly with set up and provided some online training. Amazon is not the easiest to use anyways but this App is able do all your product mapping, pricing, rules and more in one place. Highly recommend.