Reviews for Amazon Integration Plus

Great app, saving me a lot of time and equally important, great support! The app allow me to easily synch FBM and FBA locations, inventory, orders, listings etc to Shopify. Once set up it just run s smooth. And their customer support is just excellent and promt!

I think this is a very efficient app and easy to navigate where it's so easy to get lost in so many details on Amazon. Keterson is my marketing strategist and he has been the most helpful person on the world. Thank you so much for the experience.

The App works very well, and support is great! The best thing is that it saves you hundreds of hours of work.

Customer support is fantastic and so far the app has been very easy to use! Anytime I have questions about setup or logistics, the support group has been responsive and informative.

I reached out to support 3 times for help with the integration and features of the app, i received no response whatsoever. I tried uploading my products but it wouldn't upload therefore none of them went to amazon.

This App is amazing! Been using it for more than a year and their support is TOP NOTCH! Highly recommended!

j'ai eu un soucis avec mon intégration amazon/shopify mais heureusement que Keterson était la pour nous guider... merci beaucoup

The app andd customer service is super. Simply i schedule a meeting for integration and recive a great support for start to send product on amazon. The app is very fast and simple when you understand the basic of amazon

very good support, the app works great, I give five stars for the quick help. I use it to sync all European Amazon markets

VIP Extensions

2022-05-10

United States

I am very happy with the services and the process to sync the products from Shopify to Amazon is super easy it saves me a lot of time list my thousands of products quickly.

The support was very accessible and useful to a person new to dropshipping. I highly recommend using this company to get started.

Difficult to use. Excessive settings. Poor Design. Slow Customer service. Definitely not proving to be of any value. Cost are rising and this app just makes it more difficult and expensive. I have hundreds of Items I have tried to sync and have 12 items listed. Those are only there because I had to Talk to Amazon directly. I am very disappointed...

It took me forever to get this app up and running. The support was a joke. I had to google and follow instructions outside of this app. Horrible!!!

I asked the company to explain to me why they wanted so much view / edit access to my Amazon account, including edit access to financial and customer comms data, they would not give me a reason. To me this is a massive red flag and I deleted the app to protect my Amazon account.

This is an update to my previous review. I have been using this APP for several months now and must say that this App is the best I have seen. On top of that the team's support is Amazing. They become part of your team. We considered and tested several Apps to integrate our store with Amazon. This was by far the best App. It has a lot of functions to map and manage how your products are published. It also does a great job with orders and inventory management. Their support team was also great. Thanks Keterson for all your help

A great way of cutting through the confusion of Amazon. We've recently signed up and I've had an onboarding session with Keterson. Looks good and looking forward to getting many more products listed.

We've had this app installed for a little over a year, and have had no issues with our current configuration. I am about to start in on some enhancements that go beyond what the initial contractor set up. I had a 30 minute onboarding session, and I was very impressed with the customer service rep's knowledge and understanding. I'm looking forward to discovering what the tool can provide.

This app works perfectly for what we need, which is to connect our Amazon inventory to Shopify directly. Customer service has been outstanding since the beginning. We have been in touch with Keterson. He's being so nice and helpful.

Contacted support on 2 occasions waited 2 hours no reply..im not paying for an app which only exported 1 product out of 170 AWFUL.....

I started selling my products on Amazon with shpify using this app! Was really good with a very good support from Keterson. He helped me a lot and it was very easy to schedule more than one call to have real-time assistant! Thank you very much! I recommend it! ;)

Usually fine but the past few weeks the scheduler has been failing which means we get no orders imported, and then today the entire app is down so we're going to fail all our Prime orders today. No way to contact Customer Support. I'm looking for a different app, it's so unreliable.

Best Amazon integration app for Shopify stores. After Amazon discontinued support for the original app, this development raised up as the best and most complete. It has so many features and tools, it can be a bit tricky to setup. But once the ball is rolling, it works smooth.

I met with Keterson Navarre on Google meet. Keterson was very helpful in explaining how to exporting items. He was also very patient and took his time. I am very happy with my call today and will not hesitate to meet with Keterson again.

App is completely glitchy/unpredictable and customer service is MIA - I have had no Amazon orders come through for 24 hours now and I've only received one response back from customer service over the last 12 hours in which they only asked for more details when my first request was plenty detailed that NOTHING is working. I'd give 1/2 a star if I could, customer service is literally nowhere to be found and it looks like we're going to be penalized by Amazon for not fulfilling order orders in time - because we pay for an app that doesn't work. Going into day 2 of not being able to fulfill our orders. SUPER COOL!

Great app, great customer service. We use the app in multiple stores and had some feature requests that had been implemented very quickly.