Reviews for Amazon Integration Plus

I don't normally leave reviews, but customer service that goes above and beyond deserves to be commended. If you are considering this app, download it! If you have questions or run into an issue, they will help you figure out any obstacle. Unlike other customer service centers, where you are connected to numerous representatives and often have to explain the problem over and over, either because you have to call more than once or because no one knows how to resolve the issue, so transfer you from one person to another, they don't do that! someone else, My representative Olivier was amazing! I never had to explain my problem more than once and only dealt with him. He is highly knowledgeable and understands all aspects of the App, Shopify, and Amazon. He has patience and can clearly explain how to solve a problem. He also offered advice regarding Amazon approvals. Finally, he made changes to the app, so that my brands and variants would upload correctly. If that wasn't enough, the app consistently adds new features to make it even better. What more could you ask for!

This app has been very helpful and time saving in migrating our products from Shopify to Amazon Seller. Olivier has been excellent to work with. Very responsive. Highly recommend this app.

I don't have a seller account on Amazon. To integrate with Amazon do I have to first pay fee for seller account then for this integration? I don't understand why we have to pay double times ? EBay is not like this.

dont even think about using this app. It ruined my whole amazon store by mixing up images and prices. Deleted ASINs and lost all my product reviews that I have aquired over 5 years.

I used this app to integrate Shopify with amazon Eu. Support team was extra extra helpful. They constantly upgrade and update the app for users.

We use this app with more than 3000 listings on amazon EU and it works very well. Moreover they just implemented a new feature based on our feedback in less than one week so 5 stars for you common services team !

andreacarrano

2020-11-10

United States

Without this app, I don't think we would have been able to list our products on Amazon at all! It really seems to do everything we would need it to. Although the interface is a bit confusing at first, there are plenty of guides/FAQs/videos included that helped us figure out how to get things set up. Additionally, the customer support is EXCELLENT and is really what sets this apart from most other apps: Olivier really goes above and beyond to help you out if you reach out with a question about how to achieve something, and he even made tweaks to the app based on some issues we were running into with the app and even added in extra functionality (like background image removal!). He also extended our free trial until we were able to get the app working as we needed to.

This is the app which i looking for long time ago. Now I can start to collect the sales from amazon, the support team very good and strong to solve the problems. Highly recommended.

i was looking for shopify and amazon integration from last approx 3 years , but i couldn't able to find out than i came across this app, app is so amazing and developers are to much aware of shopify and amazon collections, syncing - inventory and orders, great app great support, if you want to mazimize your business and want to become seller on amazon with shopify website go for it..

This app allowed us to simplify our amazon management process 10 fold. Its price is reasonable and allowed us to eliminate 3 other external tools for managing amazon orders. Their support is great and they always find a solution for any thing we come up with.

This App help us a lot, with many tools that help the orders and listings on many Amazon sites, The support team like Olivier is note 10!

I have been using Amazon for over 10 years and have found it extremely difficult to maintain this with my Shopify Store. This app will really help keep things up to date. You need to commit and ask for help, and wait for the answer from Olivier and then implement, and if it doesn't work ask again. Amazon is huge and different product types have different requirements, so spend a little time, and Olivier will help you upload your products. The system will then stay updated as you edit your Shopify site. Olivier lives in the East so the time zones are a little out, but he always replies and gives advice. Stick with it!! And you will find it makes your life easier!

We have enjoyed using the Amazon Integration Plus app to manage our Amazon channel. We were looking for a scalable way to apply rules for offer prices and inventory, and manage syncs and uploads. So far so good, and the whole setup was easy to get acquainted with. I have encountered random errors and exceptions to the functions we have implemented which would tempt me to bring down my overall rating. However, Olivier has been excellent with customer service and resolving our issues. Other apps utilize customer service reps that often don't understand the technical minutiae being conveyed; so being able to correspond with a knowledgeable developer who "gets it" counts for a lot with us. As some US shops have noted, this app is managed in Europe so the response to queries is not immediate, but is always consistent and is not something that has hampered us. Definitely worth a try; the free trial period is sufficient to test whether their integration system and support will work for you.

I'm using this to sync Shopify with Amazon i already know CommonServices as i come from Prestashop and was using their module.. on Prestashop i had a lot of problems with the module and the support was not so fast... here it's look like they are supporting better.. also the app for shopify is much more better than the prestashop one.. 5 stars for now

Great app. Had some problems at our side with double SKU's, but support is excellent. Order import works great. I would recommend this app.

App is not working at all. I did all according to tutorial, but it is not allowing to integrate even a single products.

If you want an app that sells YOUR products on Amazon for you this is the app you want. 100% needs to be made easier to use but I believe this will happen going forward. I have tried the others but this is by far superior to them in every way. Support is good, a little slow at times but Olivier is fantastic and understands your needs, Just remember timezones! Read the tutorials as much as you can, set rules and watch your profits skyrocket :)

Great support but a bit hard to set up without them. Glad there is a solution to connecting Amazon as a sales channel to Shopify. Support was prompt

I can't confirm the experience Kirana und Red Star had. The app works fine for us. It is much simpler than others I have tested. I had contact to the developer and he extended the logic for the inventory rules which I really appreciate. I plan to stay with the app as long as Amazon.de is not officially supported by Shopify.

Lost a lot of listings on my live amazon account due to the installation of this , Poor non existant support !

App and support are a real nightmare! The app does what it wants and there is no proper tutorials, nor a chance to talk to the developer.

Appli Génial ! Olivier est un développeur talentueux. Il vient de répondre à un besoin crucial pour les e-commerçant à savoir la remontée des commandes Amazon vers le backoffice Shopify. Zapier permet la remontée des commandes uniquement pour Amazon North America, ce besoin peut être résolu par des intégrateurs de flux coûteux comme Shopping Feed mais Olivier a su répondre à ce besoin avec une appli brillante et compétitive.

Thank you Olivier for helping me set up the integration for Amazon, I had a few issues, not with the App just me! I was quickly guided through the issues and now we are selling products very fast all day :-)

The app is evolving day by day and it does the job well. It integrates most of the Amazon Marketplaces. The support from Olivier is fantastic.

Great amazon order import ant product listing app. Very helpful support team. Thanks for your support.