Reviews for Amai PreOrder Manager + Notify

The Giving Keys

2018-10-24

United States

I am immensely impressed with this app! It's extremely easy to implement, looks natural on the site and they've worked out all the annoying bugs that exist in apps like Pre-Order Hero. Additionally, their support team is amazing: Responsive, solutions-oriented and pleasant to work with. Try it!

Easy to use even with our very customised product page. Had it up and running in a few minutes and the design/admin features are great.

I had a custom request and they were very helpful with showing me what capabilities are built into the current platform

ZenByCat

2018-10-08

United States

Their customer support is always prompt and they solved our issues very quickly. The app works great. We love the app.

Simple to work with and configure, took just few minutes to setup pre-ordering.

one of our very useful app so far!

Svala

2018-08-03

United States

Love this app! It is so helpful to figure out demand for your sold out products and notifying customers who are on your waiting list.

PLEASE READ this review before installing: I added the app to our store because I needed help tracking data for backordered items. It seemed like a legit tool that could help streamline & manage preorders. As soon as I installed it, I didn't like the look & feel of the CTA's, and I didn't have time to play around with the design or learn the tool, so I simply "disabled" the feature in the settings, and put it on hold until I could dedicate more time to it. BIG mistake. Within hours, customers contacted us that the "Add To Bag" CTA was missing from some of our products, and they couldn't shop items in our store. I quickly uninstalled the app, so that there wouldn't be any more bugs. (A little bit of lost revenue, but we caught it quickly enough) I thought that was it until the next day, when I noticed on our collection pages that random items were stamped with the "Sold Out" icon. These are for items we indeed had in stock. After hours running around in circles with a Shopify guru trying to figure out what happened, we realized that SpurIT had left code on our site, despite having uninstalled the app. THIS IS UNACCEPTABLE. I'm giving them 2 stars instead of 1 because I called their phone number, and someone actually answered! She sent me step-by-step instructions on how to scrub their code from my site. (I'm assuming that this happens often) Within minutes, it was fixed. So before you install the app, just know that if you try to uninstall it, there will be code left behind on your site, causing bugs re: availability of items. You'll have to manually delete it from the code.

Great app, Great support Team! I encountered an issue with the theme, and it was fixed in time and has been working properly.

Love the app and love the support!

Idreamoffrance

2018-06-29

United States

This was the perfect solution to allow us to offer products for sale not regularly kept in stock. Customer service is fast and excellent.

Really good app and amazing support.

Excellent App and Support! I ran into a theme incompatibility and they fixed it with in hours!

Awesome app, great customer service. Highly recommended

We run a large motorcycle business in the UK and we were looking for a way to accept pre-orders on our Shopify platform, we installed what we considered to be the top 5 pre-order apps and after some considerable real-world testing found this one to be the most powerful and stable solution. As with all apps occasionally you can have minor issues depending on what template you are using and we'd chosen quite a function-rich one, we had one issue and I have to say the support from Spur-IT was nothing short of amazing, they responded instantly and fixed the issue with 1 working day. I highly recommend this app and its developers.

Great customer service once I encountered an issue with product variants at checkout. Issue was fixed in a timely manner and has been working properly.

App works really well, easy to use. Customer support is exceptional, they have live chat support and really quick email support. I'd recommend this to anyone.

So far so good. We had 2 glitches trying to install initially on our site the first week with product variants, but their customer support fixed the issues right away. We are currently processing orders successfully as both a pre-order and back-order function for a variety of our mens grooming products!

We just installed a new theme for our Shopify store and the pre-order option was not showing up on products that were out of stock. Quick chat and 5 minutes later and everything was up and running. The chat support feature was super helpful and now our customers are able to view which styles are in stock. Very thankful to have this app up and running!!

Pixel data has been messed up since adding. Had to delete to rectify.

App works extremely well, customer service is epic. There are lots of options and that makes all the difference in the world!!

Loving this app! Able to provide customers with back order status and availability dates per variant. This was the key factor in choosing this app. No other I found had been able to support. This provides changes clear guidance about shipping expectations and prevents order cancelations based on availability. Highly recommended.

Ultra responsive support. Top !

Had some troubles getting the app to work correctly on my shop. The preorder button worked great when viewing the product page, but it required custom coding to show up on the homepage. It also automatically added 2 items instead of 1 into the cart by default and i was receiving customer emails about the issue. Customer support was helpful and fixed the issue so that's a plus.

Benchmark Fr

2018-04-26

United States

I needed a way to do pre-orders for my website and came across this. The reviews were good so I decided to give it a try. The set up was relatively easy and when I had a problem, I contacted their Support Chat. Wait time was only a minute and Julia was able to figure out the issue very quickly. Was super impressed.