Reviews for Amai PreOrder Manager + Notify

The app is great but it's the support from the guys at SpurIT that make this a 5 star product. Working together, they helped us tailor this specifically to our requirements and we've no doubt that the finished product is going to help our customers get the products they want.

The developers are amazing! I asked them to make the pre order description to be permanent on the product and to also show up on the search and collection page. Within one day this was sorted. Highly recommend.

This app helped helped us a lot. The support team were attentive and fast working. Thank you so much

Floto

2019-02-08

United States

This app works great and also the out of stock notifier app that they make is awesome. extremely fast customer support!!

What makes a great Shopify app, isn't just the functionality (which this app has) but also the support. We've been using Pre-Order Manager for quite a while, and the thing that has kept us has been the customer service. SpurIT cares about their users and responds very quickly. The app is great, helps manage appearance of your sales button and helps communicate preorder lead times to customers. The lite version works fine for a simple clothing brand like ours - and the full pro version looks meaty enough to take on bigger stores too. Great work, guys

This app is great and customer service excellent - they made a custom change within 12 hours for us - thank you!

Great app and the support is fantastic! Just got some help from the team and they were able to sort it out in minutes. Highly recommended!

Great service with the app. Ran into a theme update issue on a Saturday and they had everything fixed within minutes!

My TickTalk

2019-01-26

United States

I used this app for years and it works great! On top of that, the customer service is awesome! They helped me immediately to solve the issues. Highly recommended.

This is a very useful app and customer support is great! I encourage everyone to contact their support for anything.

Great app, we are using this for pre-orders since a while now. Highly appreciated the customer service, fast and responsive.

This app is SO helpful! It allows us to be in full control of putting our sold out products on pre order. It has so many handy features aswell. Plus the customer service is so prompt and responsive! We get a reply within 24 hours everytime (not that we need support very often as the program just works) Would recommend to anyone wanting to put hot sellers on Pre Order between shipments.

MILANBLOCKS

2019-01-09

United States

I like this very good to me:) Thank you so much and helping us to solve the iusse we meet. really working efficient and good at communicating

The pre order manager affect other products even if you have them disabled and I have tried working with there staff to resolve the issue. I have to be like a parrot with them because I keep tell them that the product that is being affected isn't even suppose to be used with the pre order manager and it is disable. Same thing about inventory I told them maybe 3 times that I used third party inventory to track but they keep saying to check the box that shopify enable inventory tracking. Maybe they will read my review and actually see and read for the last time my issue. The pre order manager works great on the products I enable it on and work horribly not he products I disable it on.

Fab custom service! They didn't hesitate to help me fix some issues that other app developers would charge me to adjust.

SANDMARC

2018-11-12

United States

They have great customer support allowing you to customize the app for different pages and products.

The Giving Keys

2018-10-24

United States

I am immensely impressed with this app! It's extremely easy to implement, looks natural on the site and they've worked out all the annoying bugs that exist in apps like Pre-Order Hero. Additionally, their support team is amazing: Responsive, solutions-oriented and pleasant to work with. Try it!

Doesn't work I installed the tapp I followed the instructions on how to enable the app i enabled it for a product, checked inventory etc. and still my website just shows the "Add To Card" button My stock is 0, inventory 0, all enabled to show this pre-order button, but it didnt work.

Easy to use even with our very customised product page. Had it up and running in a few minutes and the design/admin features are great.

I had a custom request and they were very helpful with showing me what capabilities are built into the current platform

ZenByCat

2018-10-08

United States

Their customer support is always prompt and they solved our issues very quickly. The app works great. We love the app.

Simple to work with and configure, took just few minutes to setup pre-ordering.

one of our very useful app so far!

Svala

2018-08-03

United States

Love this app! It is so helpful to figure out demand for your sold out products and notifying customers who are on your waiting list.

PLEASE READ this review before installing: I added the app to our store because I needed help tracking data for backordered items. It seemed like a legit tool that could help streamline & manage preorders. As soon as I installed it, I didn't like the look & feel of the CTA's, and I didn't have time to play around with the design or learn the tool, so I simply "disabled" the feature in the settings, and put it on hold until I could dedicate more time to it. BIG mistake. Within hours, customers contacted us that the "Add To Bag" CTA was missing from some of our products, and they couldn't shop items in our store. I quickly uninstalled the app, so that there wouldn't be any more bugs. (A little bit of lost revenue, but we caught it quickly enough) I thought that was it until the next day, when I noticed on our collection pages that random items were stamped with the "Sold Out" icon. These are for items we indeed had in stock. After hours running around in circles with a Shopify guru trying to figure out what happened, we realized that SpurIT had left code on our site, despite having uninstalled the app. THIS IS UNACCEPTABLE. I'm giving them 2 stars instead of 1 because I called their phone number, and someone actually answered! She sent me step-by-step instructions on how to scrub their code from my site. (I'm assuming that this happens often) Within minutes, it was fixed. So before you install the app, just know that if you try to uninstall it, there will be code left behind on your site, causing bugs re: availability of items. You'll have to manually delete it from the code.