Reviews for AiT: Loyalty, Email, Review Ai

Fast support and really polite support managers. Lots of functionalities to dig into, so it helps a lot to have this kind of service.

Inappropriate team. We've been contacted on DM instagram, which is not an official channel, for AITrillion which have been uninstalled just after an hour after it's installation (few hours ago). Someone with the name of shubhangisingh16, just like a previous review down here, contacted us. Is this really what you call to be professional? We are contacting shopify center in order to handle this situation. About the app, can't say anything good or bad, because we had no change to test it deeply and we wanted to think about it. It seemed to have good potential, but really didn't appreciate to be contacted for its removal on instagram direct messages.

Fantastic app! has so much going on! you can do marketing, reviews and whatnot!! Def will help any online store!

They say the app is free for 90 days.... WRONG... No they will charge you 29 instantly, and with me, I complained about it and what did they do?? Charged me twice, like in the same week of using this. I mean it seems like a decent app, but you dont say its free for 90 days and then act like NO its not. They made it seem like they wanted you to try it for 90 days and get used to it. Well the support has been awful and this is the first 1 star review Ive ever left at shopify app store, but I am super disappointed and feel super ripped off. *** thanks for the lame response and NO you didnt give me a refund at all and you charged me twice..... How the hell are listing this app as FREE? Then you act like its no big deal that you charged me twice and act like you gave me a refund, where? How about two refunds for charging me twice and no I did not approve anything. Why the hell would I approve being charged 29 twice ? for something you guys make it seem is free for 90 days?

Great customer service, the app helps us to build business perfectly! I will introduce for my friends and family with various business. Love

I USE THIS TOOL TO IMPROVE THE PERFORMANCE OF MY STORE, attract more customers, automate emails process

I like that its completely seamless and since I don't have a lot of time to stay on top of all the different app, AiTrillion does it all in one stroke. It couldn't be easier since I'm not a developer but I get the same results.

Amazing service! I'm glad I decided to use them to help me get started with Shopify! I enjoy having a platform with most of the services that I need to run my marketing in one spot. Their customer service is also very attentive. So far, so good!

It is an excellent tool. Automate the main functions of your store without the need for an employee.

On the Table Games

2020-10-14

United States

I added this app looking for a better loyalty rewards UI. The ability to embed on a page is a much better experience for my customers, and the additional features make this a great value. I had a small issue with style conflicting with the store theme, but the support team was very responsive and helpful!

I love it! cant wait for everything else they come up with! I would recommend! i had no hassles, very easy to navigate. cant be more awesome.

I installed this app, deemed it not worth the amount they ask for so uninstalled. THEN I got an email asking for optional feedbacK, ignored it to be nice, then received messages thru my business on facebook and instagram from Shubhangi Singh and shubhangisingh16 HARASSING me for the optional feedback, my husband spoke to this person and found out they were from the UNINSTALLED app and what they wanted. I AM HIGHLY DISGUSTED THAT YOU WOULD HUNT DOWN SOMEONE FOR UNINSTALLING YOUR OVER PRICED CRAP APP!

Very powerful app. Combines many tasks in one app. And pricing is great. Highly recommend this app.

Very cool application and it helped me a lot, they have a great support team, recommended to your store.

App easy to use and the support team is really quick with setup problems. The ability to have everything in one app ijsteadnos the 4 or 5 i had before is very convenient.

Every issue I need help with has been resolved quickly and efficiently. I would recommend using this company.

very useful apps ...,,and amazing great support services ....recommended ...very satisfied with this apps ...

Just started using this app, the support is brilliant, both fast and knowledgeable. We are excited to put it to it's full use. It does so much more than we originally expected.

Like the app says it has mutiple uses. Work flows are easy to set up. Templates are very easy to use. I set up welcome email, recart conversions, abandon carts, exit pops, referrals, reviews and rewards. They also have a customizable announcement bar with various interactive templates.

Overall Good. The availability of all the features under roof is the best thing. The customer support is also proactive.

I have been using this app since April 2020. Have found the support to be good and the usually respond to the chat (might depend on time of day). I love how easily the Loyalty seems to work with the POS. I am happy to get email, loyalty rewards and other features all in one. The price is also excellent.

There are SO MANY features available that I'm still finding new ones but the reason why I'm writing this review is the customer service. I don't know if they have 24/7 availability or what but every time I've asked a question, day or night, I have NEVER gotten an automated response. With a couple minutes, a real live person comes on to help me with my problem. I was looking for an app that I could do loyalty rewards and referrals but this does so much more and for CHEAPER than everyone else. I can see using this permanently. Please give them a try!

I love this app I’m very much so a beginner at this so this app makes it a lot easier for me to interact with my customers

I must say that this app is amazing and have several features to help your business. I’ve been using the free version just to test things out before going live again. I would definitely recommend AiTrillion to anyone in business!

Love this app, look forward to getting to learn it more. Need the recurring app feature for my website. Update: app support has ignored last 4 emails about a glitch. Not very professional