Reviews for AiT: Loyalty, Email, Review Ai

Love AiTrillion, tons of functions. And customer support is always quick and to the point. No need to subscribe multiple apps since AiTrillion literally has it all.

Very easy app to install and customise. Customers seem to love interacting with it and there's a definite boost in traffic. Great support available too.

We are very happy as is a very useful app! And customer service perfect, always with prompt response to any request!

I just started using the app. I had some troubles getting it to work for me but I contacted customer service and they where able to help me in a timely manner. The person I received help from was very knowledgeable and easy to talk to. Thank you!

My popups don't even show, and it's false advertising its not a free app good features cost money. Like I think the app is broken

Only two days into using this, a steep learning curve but well documented, and the support has been very efficient and fast in both instances I requested help. I think this is excellent value for money and I look forward to seeing how these integrations help my Shopify store.

Es perfecto, todo en un único lugar, ya no tengo que tener muchas aplicaciones para cada cada cosa.

I'm still getting used to this app (there is so much to learn!) so for now I will leave it at 4 stars with room for another star. I've needed help with two issues and they were resolved in a timely manner. For me, customer service is so important and so far, so good with Ai.

So far so good. The support is great as well. The modules look nice and simple, and the setup is intuitive. The support is awesome as well.

I used this app for now a week and it is just a brilliant add up to your shop. Technical support is fast and really efficient!!! Thank you one more time Preetam D for your help.

I have installed the app on my store and requested them to setup configuration. They did it very quickly with some customization which I requested. I'll post updated review after 1 month usage.

The app functionality is great. The support is even better. Had an issue, emailed them, they solved it quickly.

So basically this app is so efficient. Especially for new e-commerce business. It helped me with my web push notifications. Email handling. Reviews and most importantly the support system to help implement any coding or settings to enhance your customers experience. Out of all apps I’ve used since becoming a e-commerce business owner this has to be ones of the best and most highly recommended !

This app does not offer a 'Preview' option or even a 'Go Live' option. These are standard in order for stores to see what features they've implemented. I signed up for a customer account in my store (Offered by Shopify) to see what the features were. There are absolutely none! No newsletter or exit intent pop-ups, no loyalty rewards or new arrivals pop-up; all of which I setup & should be live. Yet when I log into my admin dashboard it shows that the customer account I created had interacted. Proving this are false analytics in the admin dashboard. When I reached out to support asking how to see a preview of what I setup they sent me a demo video & said if I wanted to preview the features or receive further assistance I would need to upgrade to the paid plan. I told them I cannot justify paying for something I cannot even preview first to see if it works properly. They then requested to access my store in order to set up the app on a preview theme. I am not granting collaborator access to my store. This app seems to be an all in one solution, one that I would even consider paying monthly for, had I been able to see that basic features worked. As I said, upon testing this as a customer I saw absolutely nothing on my website. Without a way to preview this how can I be sure it works. Why is previewing this a paid feature when that is standard on all apps prior to going live? 3 stars because my experience proved poor.

Reallly great company to work with. Super quick and responsive, they address your needs quickly and efficiently. Would definitely recommend them if you are considering building your business with them!

Excellent app and can't fault the support so far. Fixed a couple of issues I had in a matter of minutes!

I love this app and all of its functionality. I have only needed to reach out to customer service a couple of times and they have been extremely prompt and helpful in their responses. I feel confident this app will help me grow my business and provide great service to my customers.

I love how this app has the entire marketing package. It’s extremely convenient and beneficial. As a mom, having something that isn’t time consuming is a major plus. I’m confident the services will help my business grow. The customer service representatives were very helpful and knowledgeable. I wish I reached out for help sooner!

Realmente tiene muchas variables pero no son fáciles de activar, mas sin embargo el equipo de soporte técnico me ayuda por montones esos son puntos a favor porque la aplicaron es muy completa realmente vale la pena usarla. Excelente soporte técnico.

What is wrong with the app.? I was charged $1299 by showing $0.00 or a free trial. I instantly removed the app. This is really really bad and a cheap way to deduct money.

We are very glad that we have this robust app as one of the backbones of our store. The whole suite of features from customer reviews, loyalty incentives, emails workflow, customer experience mapping, etc. are helping us attract and retain customers as we grow the business. The customer service is beyond amazing - quick turnaround time, clear communication, professional and courteous, and most importantly, always there to resolve/address the issues/concerns impacting our business efficiently!

I think we are just scratching the surface of this app by using only popup and email workflow for now. But it has lot many features that we need to discover and setup correctly. The customer service is great. The app paid for itself in just a week since we were able to recover few abandoned carts. Look forward to use further features as it's been just a couple weeks. Will update my review with more feedback later.

Trust us as a Marine Corps website, these people go 5 steps further to help you make money. That is the name of the game ! https://www.sgtmarksdepotstore.com/

Asked if they could reduce to the size of the loyalty widget for better visibility on my mobile phone. They said it's not possible. I don't believe that at all. Anything in a website can have the size changed. They don't want to help me for unknown reasons. Now insisting I get on the phone with them. Refusing to discuss over email. Very unprofessional. Now have to report them to Shopify and figure out how to remove the app that is fully imbedded in my website.

Absolutely ridiculous. They charge $58 a month for the "$29/month plan". I was charged the subscription charge of $29 PLUS another $29 for a "usage fee" when I haven't had the chance to use the app yet. Not to mention, Shopify came back two days later to charge me for next month's bill in advance so I'm being charged $116. This is insane and unethical. If you're going to charge a usage fee at least prorate based on actual usage. I haven't logged in my store in a month to even set up your app.