Reviews for AiT: Loyalty, Email, Review Ai

Support was quick and very collaborative. Many thanks to Preetam and the team. I hope we can continue like this in the future.

This app is sort of all in one. The customer service was good. I had a question and somebody from their team helped me with the issue.

This app offers a lot of capability. The AIT team is very responsive and helpful when needing assistance.

This app has worked out fantastic for me! I highly recommend the app and its support team. I love that I don't have to slow down my site with a bunch of separately installed apps running inefficiently. I also very much appreciate the Ai Trillion service that I've received. Not only have they bent over backward to support customizations that I've requested, but they have remained very patient with me. I am not a techie person and this is my first e-commerce store/website. Their support team has been and continues to be, very responsive! Highly recommend.

Love the app especially for pop ups and review automation. Could give more for the $9 package though.

Une bonne application tout en un, qui peut se révéler très redoutable une fois qu'elle à était bien configurer avec un service client super réactif. Je valide !

Really good app and amazing customer service! They are always quick to answer and really helpful with all the occuring issues.

I was having a lot of issues with the app connecting to shopify. They were very helpful in assisting me and getting it to work! Friendly people helping me as well. I gave it a 3 because of the issues I've had and the fact that after support they are so pushy to get a review, I get almost daily emails about it. I'm only giving this review to stop those emails.

Good app but greedy billing and Rip off ! they auto upgrade you if you go beyond the treshold , they cannot generate a report of what customer counts are , unethical practices despite hacing several conversations , extremely complex and time consuming to remove customers from system we will report this to shopify compliance team , there is no problem with the app but the people running it are a big problem.

It is very easy to use this app. It has beautiful free templates. The customer staff do respond on time to concerns.

Very patient support from Preetam as I am not very tech savvy at all. I am on the free subscription at the moment & everything has been working well.

I used this app to help me create customer reviews as well as set up customer loyalty points. Very east and overall great experience!

ACABAN DE FACTURARME 133 EUROS DE FACTURAS QUE SE HAN GENERADO AHORA MISMO AL SUSCRIBIRME AL PLAN DE PAGO CON PRUEBA GRATUITA HASTA SEPTIEMBRE DE 2021, Y ME HAN COBRADO HASTA DEL AÑO PASADO CUANDO YO NO LOS CONOCIA, COMO NO CONTESTAN A LOS CORREOS , YA QUE RECLAME LA SEMANA PASADA 19 EUROS QUE NO ME CORRESPONDIA PAGAR PORQUE AUN ESTABA EN EL PLAN GRATIS DE CUANDO INICIAS, SE LO EXIJO TODO POR AQUI , SI NO LO ARREGLAN LA SEMANA QUE VIENE QUITO LOS METODOS DE PAGO, NO ME LO VAN A COBRAR, ME DA IGUAL QUITQR LA TIENDA Y EMPEZAR DE CERO Y LES DENUNCIO POR LO PENAL POR ESTAFA, HE GUARDADADO YA TODAS LAS PRUEBAS DE MI RELACION CON USTEDES, EL PROGRAMA QUE TIENEN, LAS FACTURAS , ETC , ETC. PERO SI LO ARREGLAN ...BORRARE ESTA RESEÑA Y HABLARÉ BIEN DE USTEDES,

This app is a one stop shop!! Everything I need and want to grab my customers attention is right here! Email, Rewards, customization and so much more!

A great tool so far. The support team response is quick and thorough. I would definitely recommend this tool

I got AiTrillion to help me take my business from a simple store to a superstore. It is great for growing your already successful store into a thriving store that is based on a creative and constructive experience for the customer. I was also impressed with the level of merchant support. In the future, I hope they continue to update and evolve their app to make it easier for the merchants to integrate other tools etc. Overall, I am grateful for coming across this app and am excited to see how it continues to help my store thrive.

I love the support staff and the concept of this "app", It is much more than one app, it is like many apps working together in a clever way Try it. It is simple to work with

I'm still testing and weighing the features against apps I was already using but so far, I've switched to their web push and loyalty features. I am now considering the email feature and switching my announcement bar needs b/c it would eliminate two apps for me. My chat and product reviews are already covered by apps that I really like but I may review at a later date. The 5 stars so far are for the features I have switched too, the ease of doing so, the extensive options for both the rewards and web push. I especially like all the reward earning options, tier options and the templates for the web push...those items alone made it an easy decision for me. The 5-stars are also for their support help. I contacted them with 2 issues/questions and came up with 2 more during our conversation since Preetam was so helpful and patient. I am going to seek out a roadmap or some type of updates on what's coming next. I'm hoping I will find some sort of mobile app option...I know that's a tall order but it would super helpful Otherwise, I hope this is the beginning of a great partnership! Thank you AiTrillion for a great app that covers so much and Preetam for your help! 11.27.2020 - Had a good experience with support again today...the day after Thanksgiving. I'm so glad they were there to offer help. We were able to resolve the issue that was mainly based on having duplicate sendgrip cname settings...issue resolved. Thanks again Preetam! Update 4.6.2021- I am now using the review app in addition to the web push and loyalty rewards app. I still really like this app. The number of features it has available and the cost over value make it a no-brainer for my shop. Customer service is very responsive and helpful as well. Give it a try if you haven't already!

This app is literally going to save me $400 in other app fess, AND ITS A BETTER PRODUCT! They also have AMAZING customer service. Im in the process of getting rid of at least 4 apps! This is possibly the best app value wise that we have purchased! Big appreciation from FragrantBodyOilz

Customer service is great I needed help getting everything started and they had me set up within a day.

Great support, easy to use. The one thing I needed help setting up so far (DKIM settings) they were able to give me clear instructions that solved the problem.

This app is overwhelmingly inclusive of just about everything I need...in a good way! With all of the moving parts it takes a minute to get acclimated and that where the A1 customer service comes in...you have to try this app, you won't be disappointed. Not to mention, I received a phone call a few days after I downloaded the app from the customer success department to get a feel for my needs and to let me know that their team would be there to help with the onboarding and anything else I need. You can't beat Great Customer Service!!!

This is quite a robust app so we needed help implementing some of the modules. It was a great customer service experience!

I use this app for all email marketing and website popups. It is easy to navigate once you get the hand of it. I needed help on a few things that I didn't understand but the guys over at AI Trillion were amazing! They always responded by email with different sources/videos that you can watch on their site to help you with whatever problem that you may have. They will also do a zoom call with you with screen share if you need assistance on something that you can't find. I highly recommend this app and working with this team!

Very easy to install and setup. The support is great, I've explained the problem I had ( Live-chat button overlapping the 'get to the top' button on mobile ) in an email, and they 'surprised me' in a day or two with my buttons remotely moved around and spaced out great, awesome app and awesome support!