Reviews for AdRoll Marketing & Advertising

Very nice system and I am all tensions free and relaxed. I am getting very good results. Highly Recommended

Awesome app, definitely a must have if you're selling products and need to get in front of the right people at the right time.

Awesome app and a must have for e commerce!

Phbeautiful

2017-09-15

United States

It definitely drives more sales than FB retargetting for me currently. However i wish it is more flexible for someone who has no time to dig deep into the details. www.phbeautiful.com

Fresh Roasted Coffee

2017-09-13

United States

Great service all around! Love working with our account manager and staying up-to-date on innovative digital marketing solutions.

Retro Modding

2017-09-12

Canada

Amazingly quick integration and highly responsive tech support!

Nice app, helped streamline integration. www.pop-noggins.com.au

I would definitely recommend this app if you are looking for easy retargeting we had traffic in the first 24 hours! Adroll should start Email Markiting for india also ASAP. Over all satisfied with this App.Its really usefull app for my store www.zinnga.com

Adroll's platform is incredibly easy to use and understand. They incorporate quantifiable data with visuals that help you understand what's working, and what isn't. If I've ever had a question about anything I see in my account the support team has ALWAYS gotten back to me very quickly. Great product with a great team. I'm extremely please with they're platform.

Even though all my settings were correct (verified by AdRoll support) it kept emailing with the address Diagon Ally in London. Then it started to use a different company name. Does not work. Don't waste your time.

**BEWARE** I downloaded the app for about 1.5 weeks.. I didn't even get started because the was an "issue" with my pixel. The Customer support just keep telling me to do something.. and I would as "HOW" and they just responded we just do it..We went back and forth 4 times until I unintalled the app. They low and behold I have an adroll charge on my account.. for NOTHING! Worst app ever. Beware.

Expensive and makes the site run a couple seconds slower-- but it ultimately gets the job done. We might switch to another retargeting company but, for now, this is what works for us!

Best retargeting app! I've tried multiple retargeting apps and this one is the most advanced.

We tried Adroll in the past with OK results, just installed again and WOW did they make things easier to setup and get started! I would definitely recommend this app if you are looking for easy retargeting and PPC ads, we had traffic in the first 24 hours! http://aerixdrones.com

Great for remarketing! Easy interface, too.

They will assign you an account rep who will recommend the highest budget possible and rarely check in. They're billing system is horrendous so forget about tracking how much you will actually spend with them. Avoid and learn retargeting on your own or use other apps!

AdRoll is a fantastic App and Service. Re-targeting is very important for any business and AdRoll really does it well. They create stunning ads and manage campaigns seamlessly. I give them 5 stars and would highly recommend.

I was concerned by the 1-star reviews I saw here and asked AdRoll about it. It turns out most of these people had issues with the billing system, which has since been changed. My experience: great results, but you should understand how the platform works, and be sure to get an account manager. This is an "app" in shopify but it actually is used on a ton of platforms. They create all of your ads, which is nice. Also the billing and reporting is really straightforward. If you are getting a decent amount of traffic and can get on board with one of the AdRoll account managers, this is a great platform. If you're just getting started and only have a few visitors and want to do everything yourself, then maybe look elsewhere.

The AdRoll team created my ads and had me up and running same day during a busy holiday season. Since starting re-targeting ads in Nov 2016, I have had a 2.3X return on investment with AdRoll. It's a no-brainer for any small or large business.

The absolute worst customer service of all time. PATHETIC If you think this is an option for you my advice is to make sure you learn as much as possible from your account rep you have the first 30 days; take notes and make sure your tracking pixels are working because afterward you are totally on your own. The online chat cannot answer questions. They will create a ticket and not follow up. AdRoll must be very successful for some because they do not care about helping you once you are a regular customer. I paused my campaign for several months and when I had more money to spend on a campaign the support was extremely negligent; they were unable to assist in making sure my tracking pixels were working properly. After 100,000+ ad impressions my ROI was literally 0%. Sign up at your own risk. FYI: when you do a search in their Help section under "cancel my account" there are no results!

I had high hopes for this but it didn't work out for my particular shop. I was told to try it longer and I would see results but I had already spent a lot of money and didn't even break even. If you have the extra funds, give it a try. But for now it didn't seem worth it for me.

I would't recommend this app to anyone. The conversions they show you are false, and its nearly impossible to get them to cancel your account. I have now tried calling and emailing all week to find out I was billed yet again while my campaigns are paused.

works well with www.westcoastvapesupply.com

Why can't we choose zero stars? I tried AdRoll twice for my company and noticed awkward billing and click attribution both times. In the first instance, everything was moving along fine. Then, all of a sudden my charges per click increased exponentially. Concerned, I paused my campaign and then ended that round. I returned to the platform in January of 2017. Even though my customer base was small, they were maxing out my daily spend. Which I wouldn't have minded. However, I noticed that their click attribution wasn't even close to what I was seeing in Shopify or Google analytics. I contacted customer support and it was clear the rep was "grasping for straws," providing me more excuses than solutions and only exasperating my concern regarding this company. Personally, I hate working with online ad companies who are not transparent regarding their billing/attribution practices. There are plenty of other options out there. Facebook has their own Dynamic Ads protocol as does Google. I have lost far too much money using AdRoll and I hope this review saves other stores from similar pains.

Good app. They will do all the job for your ad. no worry for marketing anymore. www.intechzion.com