Reviews for Zopi ‑ AliExpress Dropshipping

I just started using Zopi - AliExpress Dropshipping and I love the experience so far. I just placed my first order and the customer support has been phenomenal.

best ever

Great customer support ty

Amazing service! She needs a raise! super inpressed with her help and patience

very very nice app, and very smart team , i'm happy with them

Customer support from Lana was excellent!

te ayudan en todo

got amazing efficient work as per usual from minn, always an absolute breeze when i know i need to hit the support line

Scarlet, was really good in dealing with my enquiry.

Excellent App makes everything easy and stress free, I've needed assistance a few times and the customer service at on the chat is excellent, Ross helped me today and Azelia in the past both excellent, help fix any problems and explain why it happened. excellent service

Very helpful with my first shopift sale

Azalea was so quick to respond, helpful and kind!

hankala löytää tuotteita, näyttää vain muutaman vaihtoehdon mitä haki ja sen jälkeen tulee ihan asiaan kuulumattomia tuotteita näkyviin. Ei pysty hakemaan esimerkiksi aliexpress myyjäkaupan nimellä. Ei pysty määrittämään eu alueen toimittajia. ei pysty määrittämään hakuun näyttämään hintaa suoraan omaan maahan tuontiin. ei pääse käymään saman kauppiaan sivuilla etsimässä muita tuotteita. todella hankala ja jäykkä sovellus. hinnat kalliimpia kuin tilaisi suoraan itselleen. jos haluaa peruuttaa tilauksen ei rahoja palauteta vaan joudut/pääset käyttämään sovellusta siihen asti kun olet maksanut. Rakas ystävä Pahoittelemme vilpittömästi kokemaasi haittaa. Arvostamme suuresti asiakkaidemme näkemyksiä ja olemme sitoutuneet parantamaan palveluamme jatkuvasti. Jotta voimme vastata kohtaamaasi haasteeseen tehokkaasti, tiimimme jäsen on ottanut yhteyttä saadakseen lisätietoja. Asiantuntijamme odottaa vastaustasi keskustellakseen kokemuksistasi ja selvittääkseen, kuinka voimme korjata asiat. Kiitämme kärsivällisyydestäsi ja odotamme innolla, että pääsemme ratkaisemaan asian sinua tyydyttävällä tavalla. Kiitos luottamuksestasi meitä kohtaan. Ystävällisin terveisin, Zopin tukitiimi.

chat support Vivian is very helpful

Great App. customer support very helpful , fast to responde, easy to use, i recommended this app .

It's a great app and Alice and employees are very helpful!

Pawz

2024-11-13

I had an issue processing an order. Alice helped me patiently and in the end everything worked out wonderfully. Thank's again Alice! <3

Lana en Scarlet hebben mij goed geholpen om een belangrijk probleem op te lossen. Hopelijk heb ik verder geen problemen meer, maar als dat toch het geval is, dan weet ik ten minste dat ik goed geholpen zal worden

Mimm was really really helpful, I was lost when I contacted Zopi chat and she really sorted me out, I'm very grateful. This is a great app with excellent customer service. Thank you to everyone at Zopi!!

I was confused about my first two orders that came in through and how Zopi handled fulfillment. Vivian, thru the Help Desk, helped me a ton. It's 8PM here and she was readily available to help me understand the process. Great customer service.

Really simple to use and gather products to sell. Support response time is very quick and helpful for any questions.

Ross is the best support agent out there by far

This app doesn't sync correctly with tiktok shop. It's a nightmare!! also they keep charging you after you uninstall the app. Customer service don't resolve anything. Disappointed!! Dear friend, Thank you for sharing your feedback regarding your experience with the Zopi App. We sincerely apologize for any inconvenience you have encountered. We understand your frustration regarding the lack of TikTok integration. Please be assured that our team is actively working on this feature and we aim to include it in our next update. We will notify you as soon as it becomes available. Regarding your concerns about the refund policy, as a third-party application on Shopify, all payments for your subscription are processed directly through Shopify. This means that Shopify handles the billing when your subscription is activated. To assist you further, we have reached out to you via email with detailed information and support regarding the payment and refund process. We appreciate your understanding and patience. If you have any additional questions or need further assistance, please do not hesitate to contact us. Best regards, The Zopi Support Team

Scarlet was great to day and very knowledgeable and helped me to sort out my CJ Dropshipping account.

Scarlet was kind and intelligent when I needed help shipping and fulfilling an order. She directed me to the right pages and I quickly fixed the issue and the order is awaiting shipping. Thanks for your support!