Reviews for Zopi ‑ AliExpress Dropshipping

Jennie from Zopi provided me with great help. Very satisfied

It works good so far, and if I have any issues, they do great in helping and getting to my problems in a very good timely manner!

ross great support with order details

The support from support agent Ross was amazing. Thank you Ross!!!

fixed fast and polite , happy using their services as a first time ecommerce store it makes it a good experience .

Vivian provided exceptional assistance, going above and beyond to resolve all my problems and concerns. Her service was outstanding, and I couldn’t be more grateful for her support. Truly an amazing experience—thank you, Vivian!

Vivian was very helpful and quick. Great service!!

Azalea helped me resolve my issue with my first sale today very easily and with a great attitude and patience. I am very pleased with this app and its fast and efficient assistance

I am new to the platform and had trouble with my first order. Scarlet helped me alot and answered a few other questions I had along the way of getting this done. She was great.

Vivian was great help!

Im really satisfied with Zopi, they have a really big soritment and variations when it comes to products and their customer service is exccellent, you can contact them 24/7 and they will alwys help you and solve the problem or the question, i got help today from a staff called "Ross", she helped me fast with my problem, she has really good communication and makes sure that i get all the help that i need.

User interface is very friendly and I have had good experience getting assistance from Zopi support when Needed. Ross was very helpful and patient with me, as this is my first time using Zopi. Thank you Ross!

⭐⭐⭐⭐⭐ I recently had the pleasure of working with Minn on Zopi, and I couldn't be more impressed with her exceptional help and understanding. From the moment I reached out, Minn was not only knowledgeable but also incredibly patient and supportive throughout the entire process. Her ability to address my concerns with such clarity and empathy made all the difference. Whether it was guiding me through technical details or simply offering a listening ear, Minn went above and beyond to ensure everything was handled smoothly. Minn’s dedication to customer satisfaction is truly commendable. Her expertise, combined with her warm and approachable demeanor, makes her a standout representative. I highly recommend reaching out to Minn for any support needs on Zopi—you won’t be disappointed! Thank you, Minn, for your outstanding assistance!

Vivian was amazing!

I got great help from Ross to resolve my issue. Thank you so much

Wow that Customer Service is so Amazing and Informative. Jennie did a great conversation helping me understand the Procedure of Dropshipping and how the process works. Thank you Jennie.

I would recommend as the customer service people are 10 out of 10.

I'm very new to all the possibilities from Dropshipping and ZOPI. Ross helped me with all my questions and took all her time to explain every detail. Thanks a lot Ross & ZOPI team!

great app! but the amazing support from support agent Ross was out standing. no other words to add! thank you Ross for the support keep up the good work.

Was a simple question but Alice answered quickly. Quick service, as for the app I am still evaluating. Once I have trialled the product I will review again.

Very professional, kind and thorough.

This was my first time placing an order to fulfill a customer order. The process in and of it self is antiquated and frustrating beyond belief. However, there was light at the end of the tunnel for me because I had the absolute most patient customer support representative, Azalea. I was chatting with via email and two chat windows at one point but she never missed a beat. It was a pleasure working with her. Dear Katina, We appreciate your review of our app and we apologize for the inconvenience you have experienced. We value the feedback from our customers and we strive to enhance our service. Our team is dedicated to resolving any problems or difficulties you may have faced and we have verified that your issue has been forwarded to our Internal team. One of our representatives has contacted you to discuss your feedback in more depth. We hope to receive a response from you so that we can provide you with the assistance you need. Thank you for your trust and we wish you all the best! Sincerely, The Zopi Support team.

Really helpful. I removed my variant and Lana helped me to fulfill my ordorder manually. I only had to order and she did the rest for me which was a big relieve. Thank you so much!

Suite à un problème sur ma commande, Ross a été exceptionnelle dans sa réactivité et ses compétences pour le résoudre. Un grand merci à elle pour son professionnalisme ! Sinon tres bonne application que je recommande pour le traitement des commandes shopify.

Great app! Easy to get support and easy to use. I am very thankful for Vivian. She was easily able to resolve the issues i had. Fantastic work