Reviews for Zoko ‑ WhatsApp Catalog & API

Zoko is an excellent platform for CRM. It has helped my store alot and has increased our ROI and Brand value to the customers. Zoko team is very helpful and spontaneous at solving any kind of issues.

Even tho the app is paid, still there is a "powered by Zoko" on your chatbot! looks cheap. store demo on the Shopify app store is not a store demo! it's a youtube video! so no way to find out how it functions before actually using the app. The spelling errors are not being highlighted and Grammarly doesn’t work on this app. Typing with big fingers on your phone, you will be in trouble! Support is excellent! The app has a long way to be that expensive! I personally think they should have offered free if they wanted to have their name on the app and charge this amount after perfecting it! I get a notification on my phone that I have a new message but when I open the Zoko app there are no messages even after refreshing the app unless I open Zoko on my desktop. not so convenient and I keep missing messages. Overall not mobile optimized at all. thinking of changing to another app.

The app is very easy to use, it's super helpful & makes it really easy to connect with our customers. The support team is very reactive

Amazing app. Very user friendly. And a really great, friendly & responsive support team. 10/10 recommend.

We’ve tried other Whatsapp Business API services, but never stuck to one for more than a couple of months. With more other services, you don’t have a fantastic chat dashboard that allows multiple agents at the same time, streamlined functionalities for sending individual & bulk messages, ability to tag and categorise users to any extend you’d like, and personalise messages to each user. Plus, the customer support team is fantastic. They are ready to help you at any time including weekends and off-hours. The one thing that’s missing is chatbot functionality so that we can automate more of these processes. The team is working on that currently, so looking forward to that update!

We have tried other WhatsApp Business API services and could never utilise it. With that experience, we were first hesitant to try zoko but from the sales team we could tell that this service was not the same as the others out there. The entire team has been so helpful and really takes good care of our account. They help you with strategies how to increase the ROI and we have been in touch multiple times over video calls to make sure this app is working for our business. It is very exciting what this app can do for online businesses. If you haven't tried it yet, you are missing out. PS: Thank you so much Nash for taking care of our account. You are the best!

I use this app 1-2 months already. Help a lot. The automation is very good and helpful. Save time & money. Recommended to use!

The customer service was fantastic, the integration is really seemless and the tool is very simple.

Nos ha gustado muchisimo, es muy amigable y fácil de navegar. El equipo de servicio está muy pendiente de ti todo el tiempo.

App is good. Customer Service team is helpful and responsible. thank you very much zoko. 5 star overall

We really really recommend Zoko!! Zoko helps our store to communicate better with our store buyers & visitors. The app itself is easy to navigate and they also provide helpful guideline videos, so you can learn by yourself to set all things. And most importantly, their customer service is very nice and fast-response (esp. Akhila!!!).

The integration and the automation works very smooth. It has made our workflow super easy and talking about the UI, it is very simple. It is very helpful for the customer service and other features to grow your business. Overall, It's a great platform.

I love this app, very helping our business and customer service. The staff support quick respond and help us to explore/optimize the feature Many feature you can get in this apps and hope can grow more

It was a great support for our business. The help they provide is excelent and very kind. They were always willing to help and guide us in the whole process.

A great tool to sort out all your customer support needs for your retail website. They have a great support team to help out with any queries & requests. Great job guys!\

The Zoko team - especially Nandan really helped me out to set up the app. It literally took me 2 days to set the entire thing up and they were patient and explained it really well. As far as the app is concerned it definitely has helped me grow. Helped me in recovering abandoned orders. Hoping for it work more as I am going to start sending broadcasting messages.

Good APP with Good service! The service was very attentive and assisted us in setting up well. The product is very useful. Go for it!

We are highly satisfied with Zoko services. The app works great. The customer support team is helpful.

Extremely satisfied with the app and the complete Zoko Platform. The staff is extremely helpful, Onboarding helped us get the automation, broadcast and all the features running. Highly recommended and constant updates to the App and Platform. This platform is exactly what we were looking for to get the business support to the next level.

Zoko is very powerful and not expensive ... amazing service provide it from amazing staff also price is for the service is fair

Zoko is indeed a lifesaver! We can connect with our customers seamlessly without any hassle, and the features that it provides are flawless :)

I would like to say, from installing the apps on shopify and then the team brief me on google meet, all are perfect. They pay attention to very details that I may come across, e.g. they speak very slow to make sure I really understand. Also, they check on me several times to see if I am using it well. Though the apps its a bit expensive and i also take some times to consider, it totally worth after using for 1 month and more. Good job !

Zoko is very powerful and not expensive! And the costumer service is quite and helpful! Hope that the mobile version will have more function in the future

Easy to use and great user experience. The support team is also extremely helpful and fast in resolving any issues.

The App is just perfect and the customer service is commendable, it's one of the best App I have come across