Reviews for Zepto Product Personalizer

This is a wonderful app. It does take time and patience to set up but once you get the hang of it it's actually fairly simple and really powerful. Support was fast (via chat) I'm still setting up new designs and finding out what and how I can make this app really work for me but so far - it's great!!

Great app that fulfilled what's promised. The support team was very responsive, appreciate the prompt responses!

This app is working brilliantly and the online chat works great! It has really helped us streamline our store and add otpions that we needed. Thank you for your online help, Shamshuddin Rony!

Have just started to use this app but it looks like it is doing the job. We offer embroidery to our garments and looks like it is flexible and powerfull with all conditions and variations. Gor really great support from the developer team.

Really great app, it has so many different functions and personalisation options to choose from. You can really play around with different ways to show off the personalisation and actually customise it to fit it to what you want. Creating font groups and colour groups is amazing to not have to create a new set for each item as most of my products require 1 or two choices in colour pallets, this saves so much time. Also, the option to save certain personalisation settings as templates is super helpful when wanting to bulk configure. My business is 99% personalised so this app has been fantastic. The only thing i can say is a few tiny things like not being able to view your original product in the cart w/o personalisation but instead the personalisation image the customer has chosen. The only thing this MAY do is confuse the customer when ordering a range of different colours of the same product if they arent able to clearly see the colour. This is also something I could change if i decided to offer the option to personalise with background image but i didn't want to show blank products on my page so this isn't necessarily the apps fault! However, this isn't a make or break. Also requiring a text colour is there, but you are not able to FORCE a choice to be made, if a customer doesn't select a colour, the default colour will be selected but not show on checkout and that can be hard if some products can't all have the same default colour. Other then those few things, this app is amazing and support are very helpful and prompt. Also there FAQ page answered literally 90% of my questions simply! Highly reccomend this app.

Thank you so much for customer support, they will actively help you with your problems when you ask them for help. The only thing I'm not happy with this plugin is that it affects my website speed.

I was able to quickly add my products and also add it to my packing slips without any hassle at all! You just have to copy and paste the code they create for you! Works in seconds. Love their customer support as well.

Thank you Shamsuddin from the Development Team! My problem was caused by a new theme - but they were able to, and kind enough to fix it for me. Prompt and excellent service - much appreciated!

Great app. Generally, we promote our products to customers through images and videos, but this app allows us to implement "live viewing". Customers can customize the product as they wish while "seeing it in person". I think it will have a very positive impact on the customer experience. And the online chat is very polite. implementation was not too difficult.

I don't know what's better, the app or the customer service. I was prepared to do a custom build, spending months and tens of thousands of dollars to achieve what this app does natively. I can't believe my luck in finding that it exists. I've saved myself so much time and money and the team has been amazing at handling my questions when I think something might need a custom change, and they let me know that it's actually already an option. Legends!

I'm very happy while using this app. Really working and good customer service. Thanks a lot for developers.

Wonderful App and nice Live chat customer support, love this app! This App is very user friendly and easy to configure!

This application helps me to let customers make their own text neon signs. The app is very good and works always. So you don't have customers lost. There is always service available if you have any questions. In addition, there are numerous Youtube videos available to help you on your way to building this app. Ideal if you sell customized products.

Lots of features. But the outcome is ugly and doesn't work at all well on mobile. I'd suggest the developer gets some help from a designer.

quite nice for the service/support team , it fast fix all my questions of mine . appreciate with the engineer's fast response for my questions

The best tool for personalization Products on shopify. Very Good Support too Thank You!!! 5/5 Stars

This app has simplified and beautified our custom products for customers and also for staff. Because there's so much that it can do, it takes a while to get the best out of the various configuration options—but there are some useful resources to lean on, and the support team are quick to reply with no-nonsense help. I have just asked for a small style tweak that I couldn't find a way to implement myself, and got a more or less immediate fix.

Excellent app, it's really great. Takes some time to get used to but once you understand everything it's very simple to use. Question for the developer, would you consider adding an option that allows customers to move the font/text around? That would be amazing if you could! Thanks

This app is really great. I recommend it a lot. I had some issues, but people finally help me to understand how to solve it. Now I am so happy. Their answer is fast and effective. Thanks for your assitance.

I had a few questions and they were answered immediately. Excellent support and amazing application!

If you need to personalize products, in mass, then this is the App to use! We have worked with a number of personalization tool and Product Personalizer is the only one we found that provides the ability to apply a personalization template across 100s to 1000s of products. Their support is very responsive and the tool is straight forward to use.

Needed help regarding the files customers could upload to some of my products. Had a really helpful consultant that instantly understood my questions and was provided with the rightful answers which were easy to understand. 10/10 : a good app with excellent customer service.

Such a good app for a reasonable price! The capabilities of the Product Personalizer are extensive and the support team (particularly Shamsuddin) are brilliant at replying promptly with comprehensive advice and support! You couldn’t ask for more really. Thanks for helping businesses like ours to provide a better service to our customers. I can’t believe I went this long without this app to be honest!

The Product Personalizer is a great app. It has good features and they provide great support when you have questions or need help! Thank you!

Die App ist sehr hilfreich für alle personalisierbaren Produkte. Hier und da ist es vielleicht nicht ganz intuitiv aber der Kundenservice konnte mir bisher immer schnell weiterhelfen!